New Orleans Ransomware Defense and Restoration Services

Ransomware Hot Line: 800-462-8800

24x7 Online Help from a Senior Ransomware Engineer
Ransomware requires time to work its way through a network. For this reason, ransomware assaults are typically launched on weekends and late at night, when IT personnel may be slower to become aware of a breach and are least able to organize a quick and forceful defense. The more lateral progress ransomware can make within a victim's system, the more time it will require to recover core IT services and damaged files and the more data can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is intended to assist you to complete the urgent first phase in mitigating a ransomware assault by putting out the fire. Progent's remote ransomware experts can help businesses in the New Orleans area to locate and quarantine breached servers and endpoints and protect clean assets from being penetrated.

If your network has been penetrated by any strain of ransomware, act fast. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Response Expertise Available in New Orleans
Modern strains of ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online files and invade any available backups. Data synched to the cloud can also be impacted. For a vulnerable network, this can make system recovery nearly impossible and basically throws the IT system back to the beginning. So-called Threat Actors (TAs), the hackers responsible for ransomware attack, demand a settlement payment for the decryption tools needed to recover encrypted data. Ransomware attacks also try to exfiltrate files and TAs demand an additional ransom in exchange for not posting this data or selling it. Even if you can rollback your network to an acceptable date in time, exfiltration can be a big issue depending on the sensitivity of the downloaded data.

The restoration process subsequent to ransomware attack has a number of crucial stages, the majority of which can be performed in parallel if the response team has a sufficient number of people with the necessary skill sets.

• Quarantine: This time-critical initial response involves blocking the sideways progress of ransomware across your IT system. The more time a ransomware assault is permitted to run unrestricted, the longer and more expensive the recovery effort. Because of this, Progent maintains a round-the-clock Ransomware Hotline staffed by veteran ransomware response experts. Quarantine activities include isolating affected endpoints from the rest of network to restrict the spread, documenting the IT system, and protecting entry points.
• Operational continuity: This involves restoring the network to a basic useful level of capability with the least downtime. This process is typically the highest priority for the victims of the ransomware assault, who often see it as a life-or-death issue for their company. This project also requires the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, desktops, notebooks and smart phones, databases, office and line-of-business apps, network topology, and safe remote access. Progent's ransomware recovery experts use state-of-the-art workgroup tools to organize the complicated restoration process. Progent understands the importance of working rapidly, continuously, and in concert with a customer's management and network support group to prioritize activity and to put essential services on line again as quickly as feasible.
• Data restoration: The work necessary to restore data damaged by a ransomware assault varies according to the condition of the network, the number of files that are encrypted, and what restore methods are needed. Ransomware assaults can take down pivotal databases which, if not gracefully closed, might need to be rebuilt from the beginning. This can apply to DNS and Active Directory (AD) databases. Exchange and Microsoft SQL Server rely on AD, and many financial and other business-critical applications depend on Microsoft SQL Server. Some detective work could be needed to find clean data. For example, non-encrypted OST files (Outlook Email Offline Folder Files) may have survived on employees' PCs and notebooks that were not connected during the attack. Progent's ProSight Data Protection Services offer Altaro VM Backup tools to protect against ransomware by leveraging Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including root users.
• Implementing advanced antivirus/ransomware protection: Progent's Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and mid-sized companies the benefits of the same AV tools implemented by many of the world's largest corporations including Walmart, Citi, and NASDAQ. By providing real-time malware blocking, classification, mitigation, restoration and forensics in one integrated platform, Progent's ProSight ASM reduces TCO, streamlines management, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) built into in Progent's Active Security Monitoring was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiation with the threat actor (TA): Progent is experienced in negotiating settlements with threat actors. This calls for working closely with the victim and the insurance carrier, if there is one. Activities consist of determining the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption tool; budgeting a settlement amount with the ransomware victim and the cyber insurance carrier; negotiating a settlement and timeline with the hacker; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency payment to the TA; acquiring, reviewing, and operating the decryption tool; troubleshooting decryption problems; creating a pristine environment; mapping and connecting datastores to reflect precisely their pre-attack condition; and restoring physical and virtual devices and software services.
• Forensics: This activity is aimed at uncovering the ransomware assault's progress across the network from beginning to end. This audit trail of the way a ransomware assault progressed within the network helps you to assess the impact and uncovers shortcomings in security policies or processes that should be rectified to prevent later break-ins. Forensics entails the review of all logs, registry, Group Policy Object (GPO), Active Directory, DNS servers, routers, firewalls, scheduled tasks, and core Windows systems to check for variations. Forensic analysis is usually given a high priority by the insurance carrier. Since forensic analysis can take time, it is critical that other key activities such as business continuity are performed in parallel. Progent has an extensive roster of information technology and data security experts with the knowledge and experience required to perform the work of containment, operational continuity, and data restoration without interfering with forensic analysis.

Contact Progent for Ransomware Recovery Services in New Orleans
For ransomware cleanup services in the New Orleans metro area, phone Progent at 800-462-8800 or go to Contact Progent.