For small company networks located throughout the state of New Mexico, Progent's Microsoft certified consultants can provide remote phone support and troubleshooting to solve your computer network problems fast and affordably. Progent has acquired top-notch expertise, software utilities, and support databases to identify and repair computer network problems while avoiding the high cost and time delays associated with onsite technical service calls. If your New Mexico company is situated beyond the larger metropolitan areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local computer support options may be limited in technical expertise, or unavailable during an emergency. This results in a computer network that is unusable or causing efficiency loss due to technical problems persisting for too long. Progent's team of network professionals average more than 12 years of real-world computer industry experience, in the trenches of network systems support, performing a large range of technical projects for a diverse range of customers. This means you obtain not only the technical competency needed for the task, but a professional with proven methods for applying that expertise to deliver cost effective network solutions.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the assistance of a certified VMware VCDX expert to help you design, configure, manage and troubleshoot VMware vSphere-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere and NSX consultants can provide world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent has extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud tools for administering private and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.

Oracle DBA Services and Software Development
Progent offers online access to an Oracle consultant for Oracle DBA services or an Oracle application developer. Progent can help you to develop effective mechanisms for critical Oracle database administration activities such as database tuning, backup/recovery processes, and information protection, or mentor your IT staff to use industry leading practices for streamlining major administration tasks. Progent can in addition provide the services of a PL/SQL developer to help your company to build, tune, enhance, or migrate Oracle applications that can vary from forms to data-driven web commerce sites. Progent has experience with SQL Developer, SQL *Plus, and JDeveloper and can also assist you to tune current SQL programs using Oracle's SQL Access Advisor.

Rapid and Low-cost .NET Application Development Services
Progent's software developers have worked for two decades with .NET tools and the Visual Studio development environment and can build or enhance .NET applications rapidly and affordably. For details about the benefits of Progent's .NET software development expertise, refer to Progent's fast and affordable .NET application development services.

ProSight IT Asset Management for Organizing Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, maintain, retrieve and protect data about your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your IT documentation, you can save up to half of time wasted searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and collaborating on all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and relating IT data. Whether you?re planning improvements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you need as soon as you need it. Learn about Progent's ProSight portfolio of managed services for small and mid-size organizations.

Best Practices Followed by Seasoned Consultants
Many organizations located away from areas with plentiful expert engineers utilize poorly trained or inexperienced local consultants for vital IT support services. This can produce a system that is unstable or inefficient. Progent?s team of Microsoft and Cisco premier engineers average more than ten years of hands-on industry experience, in the front lines of IT support, performing a wide array of technical services for a broad mix of clients. Consequently, with Progent you receive not just high-level computer network skills, but an engineer who understands computer industry leading practices in applying those skills to solve real-world business network problems successfully and in a consistent fashion.

Collaboration Applications Consulting Expertise for Teleworkers
Progent can assist businesses of all sizes to implement collaboration platforms by delivering services like SharePoint software development and Microsoft Teams integration to enable their telecommuters to benefit from positive interaction with fellow workers and customers. To find out about how Progent's experts can help businesses to install and manage collaborative applications for an at-home workforce, visit collaboration applications support services for at-home workers.

ProSight Reporting: Real-time and In-depth Reporting for Ticketing and Network Monitoring Platforms
ProSight Reporting is an expanding suite of real-time and in-depth management reporting plug-ins created to work with the industry's leading ticketing and remote network monitoring platforms including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. For details, see ProSight Reporting for ticketing and network monitoring platforms.

Juniper and NetScreen Consulting and Support
Progent's Juniper Networks-authorized network engineers can assist your company to plan and deploy Juniper Firewall and VPN technology, optimize and troubleshoot your network infrastructure, and upgrade efficiently from outdated products to the latest versions. Progent's Junos OS consultants can provide expertise with Juniper's flagship network operating system to help your business to streamline the administration and improve the security of your Juniper VPN devices and firewalls. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS software products and can help organizations maintain environments that include a mix of Juniper's OS platforms.

PC Desktop Consulting and Support Services
Progent can deliver a wide array of affordable services to help you company to install, configure, troubleshoot, and manage workstations and notebooks powered by Windows, Apple macOS and OS X, or popular versions of Linux. Progent's desktop PC support services include Windows 11 deployment support, Windows 10 planning and migration consulting, Windows 8.1 configuration and support, Microsoft Windows 7 support, Microsoft Office and Microsoft 365 integration and training, and 64-bit computing expertise.

System Center 2016 Consultants
System Center 2016 provides important improvements for managing hybrid cloud networks through comprehensive support for Windows Server 2016, Windows 10; unified management of mixed-OS networks that include Linux, Microsoft Hyper-V and VMware; and expanded cloud support including tighter integration with Intune for iPhone and Google Android smartphone administration plus native integration with Operations Management Suite (OSM) for cloud-based analytics and reporting. Progent's System Center 2016 consulting experts offer advanced remote and on-premises support for all components of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager (SCSM). Progent can help you to plan and configure a new deployment of System Center 2016, expand or tune your current one, upgrade smoothly from an earlier release of System Center, or debug your System Center solution.

Data Backup Consulting Services
Progent's data backup experts can provide consulting support for a wide array of products and services that provide solutions for backing up Windows, Apple Mac, and Linux servers and workstations plus laptops and handhelds. Progent supports leading data protection products by delivering services such as Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent can also provide support for Acronis, Mozy, Retrospect, Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services (DPS) are available to small and medium-sized organizations as a low cost outsourced service for secure backup/disaster recovery (BDR).

MS Exchange 2019 Server Planning and Configuration Services
Progent can assist you in any facet of your migration to Exchange Server 2019 including configuring Windows Server 2019 Core as a host for Exchange; designing high availability system topology for an on-premises, cloud-based or hybrid environment; migrating mailboxes; designing and implementing Windows Hyper-V; setting up hardware load balancing; configuring Database Availability Groups (DAGs) with MCDB caching; integrating with Skype for Business 2019 for cloud voicemail; setting up collaboration with SharePoint; preparing firewalls; integration with M365; and setting up Outlook. To learn more, see Progent's MS Exchange 2019 planning and configuration services.

Consulting Support for Network Service Businesses
Progent's consulting support for IT service firms allows you to take advantage of Progent's consulting experts while retaining your own brand as a seamless arm of your IT services team. To learn about Progent's support services for network service companies, go to Progent's expertise for IT support firms.

SentinelOne Sales and Integration Expertise
Progent is a dealer and integrator for SentinelOne's Singularity XDR product line, a subscription-based, cloud-first threat management solution that includes AI software and advanced services to provide comprehensive endpoint detection and response (EDR) and extended detection and response (XDR) for protecting against ransomware and other cyberattacks. Learn more about Progent's SentinelOne Singularity product sales and consulting expertise.

Web Development Consulting
If you want to redo your organizationâ??s web site, create in-house sites for applications like as HR or worker orientation, create a compelling web presence for a start-up company, or build enterprise-grade, data integrated web applications, Progent can provide talented and seasoned web design consultants. Web site design consulting offered by Progent's Applications Specialists Group include web software development, web site project management, Microsoft ASP and Microsoft .NET programming, and graphical content design and creation. Progent's certified SQL Server programmers, Oracle programmers and database administrators, MySQL database application consultants, and Office Access consultants can help you to design, deploy, and maintain database-powered web sites. Progent's experts can also help you construct and manage a secure, dependable server and communications environment featuring remote and wireless connectivity, to host your web applications.

Google Cloud Platform Integration Expertise
Progent's Google Cloud Platform (GCP) planning and integration consultants offer affordable remote and on-premises support to assist businesses of any size to migrate all or part of their core IT resources to Google Cloud Platform (GCP). This can save time and hardware expense and enable the use of Google's state-of-the-art machine learning tools. Progent can help your IT team with every aspect of Google Cloud Platform integration including needs analysis, preparedness evaluation, architectural design, pilot testing, deployment, centralized administration, performance tuning, licensing management, backup/restore solutions, and security and compliance.

Get in Touch with a Progent Network Support Expert
To see how to get in touch with a Progent network support expert for remote or on-premises assistance, call 1-800-993-9400 or visit Online Network Support.

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