For small business networks located anywhere in the state of New Mexico, Progent's Microsoft and Cisco qualified technicians can provide remote phone help and remote troubleshooting to solve your computer network problems quickly and affordably. Progent has developed enterprise-level skills, software tools, and support databases to diagnose and resolve IT problems without the high cost and delays normally associated with onsite technical service dispatches. In case your New Mexico business is situated outside of the larger metropolitan areas such as Albuquerque, Las Cruces, Santa Fe, or Rio Rancho, your local computer network support choices may be limited in technical expertise, or unavailable during an emergency. This can result in a network that is unstable or causing productivity loss due to technical problems continuing for too long. Progent's staff of seasoned network consultants average more than 10 years of real-world IT industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a extensive range of customers. This means you obtain not just the technical skills needed for the job, but a professional with field proven methods for applying that expertise to deliver excellent network solutions.

Desktop Consulting and Support Services
Progent can deliver a wide array of cost-effective services to help your business to deploy, configure, troubleshoot, and administer desktop PCs and notebooks powered by Windows, macOS and OS X, or popular versions of Linux. Progent's desktop consulting services include Windows 11 deployment assistance, Windows 10 planning support, Windows 8.1 integration, Microsoft Windows 7 maintenance, Microsoft Office and Microsoft 365 integration and training, and 64-bit operating system upgrades.

MS Project Server Integration and Training
Progent's certified Microsoft Project and Project Online consultants offer comprehensive online and onsite support services for Project Server and Project Online and for all Microsoft products that integrate closely with Project and Project Online. Consulting support services provided by Progent include Microsoft Project Server and Project Professional set up, SharePoint Server 2019 planning and deployment, SharePoint Server 2016 migration planning and development, SQL Server 2019 integration and development, SQL Server 2017 integration and development, SQL Server 2016 integration, Microsoft Exchange Server 2019 maintenance, MS Exchange 2016 Server migration, Exchange Server 2013 integration, Office Excel and Microsoft 365 Excel development, and PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network engineers to assist you to enhance your infrastructure to accommodate local, branch, at-home, and mobile workers so that they can utilize Microsoft Project Server to collaborate safely and productively. Progent's security experts can assist you to plan and enforce security workflows that protect important business information without interfering with the efficient exchange of authorized data.

NetDocs Support Services
NetDocuments is a cloud-based document management system (DMS) built specifically for legal workflows. Progent offers the services of NetDocs specialists who can deliver high-level advice to help your organization to plan, deploy, administer, optimize, or troubleshoot a DMS solution based on NetDocuments. To learn about Progent's consulting support for NetDocuments, go to NetDocs DMS consulting services.

GIAC-certified Information Assurance Consultants
Global Information Assurance Certification (GIAC) was established in 1999 to certify the skill of network security professionals. GIAC accreditations are recognized by companies and government organizations around the world including and the United States National Security Agency. Progent's GIAC-certified information assurance specialists can provide help with any of the network security services covered within GIAC accreditation including evaluating network vulnerability, security incident handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions.

Collaborative Platforms Support Services for Remote Workers
Progent can help companies of all sizes to deploy collaborative platforms by delivering services such as SharePoint software development and Microsoft Teams planning and integration to enable their at-home workers to benefit from positive interaction with colleagues and other stakeholders. To find out about ways Progent's consultants can assist you to install and manage collaboration applications for at-home workers, see collaboration technology expertise for at-home workers.

Planning and Support Services for SCOM 2016
System Center 2016 Operations Manager helps to promote consistent performance and maximum uptime for key applications by offering centralized, cross-platform tracking of IT infrastructure installed across on-premises systems and cloud environments. Progent's SCOM consulting group can provide advanced online and onsite expertise to assist organizations of any size to design, integrate, tune, enhance and troubleshoot SCOM 2016 deployments. Progent's Operations Manager 2016 consultants can help your company to migrate to Operations Manager 2016 from older releases of Operations Manager or from different IT infrastructure monitoring platforms, or integrate multiple monitoring systems into a cohesive infrastructure management solution. Progent can also help you expand your Operations Manager 2016 scope to incorporate infrastructure hosted on public clouds by delivering Azure integration and Amazon AWS hybrid cloud expertise. In addition, Progent's experts can help you upgrade from SCOM 2016 to more recent releases including SCOM 2019 and SCOM 2022 .

Microsoft 365 Exchange Online Integration with On-premises Exchange
Microsoft supports seamless hybrid networks that combine Office 365 and on-premises installations of Exchange. This permits you to have specific Exchange mailboxes located on your corporate datacenter and other mailboxes hosted by Office 365. Progent's Microsoft-certified consulting team can help your organization with any phase of planning, integrating and debugging your hybrid Office 365/Exchange solution. Progent's Exchange specialists can provide occasional expertise to help you resolve challenging technical problems and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365 solution is completed on schedule and on budget. To learn more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange environments, visit Office 365 integration with on-premises Exchange.

Affordable Computer Support Solutions
Many small companies utilize flawed metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with insufficient experience can take several times longer to complete the identical job than an experienced IT expert. As an example, billing 30% less per hour, but taking three times longer for the same job is not a deal. Still worse, a badly designed or implemented network infrastructure that is undependable and hard to manage or upgrade can cost a small business many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied companies across the U.S. indicate the efficiency of Progent's service model and the expertise of Progent's team of engineers.

Windows 11 Solution Planning and Migration Expertise
Progent's Windows 11 experts offer a range of services for Windows 11 such as Microsoft 365 integration, mobile management and synchronization, at-home workforce access, data and identity security, streamlined deployment, and Help Desk services. Progent can also assist you to create and implement an efficient upgrade from Microsoft Windows 10 to Windows 11. For details, visit Microsoft Windows 11 planning and integration expertise.

Spam and Virus Filtering and Email Encryption
ProSight Email Guard is Progent's spam and virus filtering and email encryption service that incorporates the infrastructure of top data security vendors to provide web-based management and comprehensive security for your email traffic. The powerful structure of Email Guard managed service integrates cloud-based filtering with an on-premises security gateway device to offer advanced defense against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a preliminary barricade and blocks the vast majority of threats from making it to your network firewall. This decreases your exposure to external attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises gateway appliance provides a deeper level of analysis for inbound email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam filtering, DLP, and email encryption. The on-premises security gateway can also help Microsoft Exchange Server to track and protect internal email that originates and ends within your corporate firewall. Learn about Progent's complete ProSight family of affordable managed services for small and medium-size organizations.

Contact a Progent Computer Consultant
To find out how to contact a Progent computer support expert for remote or on-premises expertise, call 1-800-993-9400 or go to Online Computer Support.

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