For business networks located anywhere in the state of New Hampshire, Progent's Microsoft authorized engineers can deliver remote phone support and troubleshooting to solve your network troubles fast and affordably. Progent has developed top-notch expertise, software utilities, and support databases to diagnose and repair network problems while avoiding the cost and delays associated with on-site service visits. In case your New Hampshire business is situated beyond the larger metro areas such as Manchester, Nashua, or Concord, your local network systems support choices may be limited in skills, or not available during urgent situations. This can result in a office network that is unstable or causing efficiency loss due to technical problems going unresolved for too long. Progent's group of field proven network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical projects for a broad range of customers. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to deliver excellent network solutions.

SonicWall-certified Firewall Integration Consulting Services
Progent's SonicWall firewall experts can help you configure, maintain, and troubleshoot SonicWall firewall/VPN products including the newer SonicWall TZ, NSa and NSsp Series of appliances and the legacy SonicWall PRO 1260 Secure Switch devices. Progent's CISSP and GIAC-certified cybersecurity experts can show you how to incorporate SonicWall security gateways into a complete security solution and build security into your business operations. To learn more, refer to SonicWall-certified firewall consultants.

Amazon AWS Migration Consulting
Progent's Amazon AWS cloud integration experts can provide cost-effective online support to assist companies to integrate Amazon Web Services (AWS) cloud services including Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Amazon Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness assessment, architectural design and review, pilot testing, deployment, administration, performance tuning, software license management, backup/restore mechanisms, and security and compliance. Progent offers advanced expertise with firewall configuration and VPN connections and can help you create all-cloud or hybrid networking models that efficiently integrate Amazon AWS resources. Progent offers as-needed expertise or Progent can deliver project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS cloud platform.

CISA-certified Cybersecurity Audit Consultants
The Certified Information Systems Auditor (CISA) credential is an important achievement that represents mastery in network security auditing. Certified by ANSI, the CISA accreditation has candidates undergo a comprehensive test given by the ISACA professional group. Progent offers the expertise of a CISA-Certified network security audit consultant able to assist businesses in the areas of information systems audit services, information technology administration, network assets and architecture lifecycle, information technology support, safeguarding of information resources, and business continuity preparedness.

Cisco VoIP Phone and IP Video Phone Configuration and Support
Progent's Cisco VoIP phone and video IP phone consultants can help you to configure, maintain, and troubleshoot Cisco IP phones, desktop video IP phones and wireless IP handsets. Progent offers expertise for all models of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also help your organization to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously known as CallManager, or with Unified CM Express to build a modern IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can also help you to configure Unified CM applications like Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach (SNR, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact solution. Progent can deliver expertise with any facet of Cisco IP Phone integration including designing dial plans, solving QoS, configuring SIP PSTN trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

The ProSight Ransomware Preparedness Report Service
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief phone discussion with a Progent backup/recovery expert. The interview is intended to help assess your organization's preparedness either to block or recover rapidly after a ransomware incident. Progent will work with you directly to collect information concerning your existing antivirus tools and backup platform, and Progent will then produce a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient AV and backup environment that meets your company's needs. For additional information, refer to The ProSight Ransomware Preparedness Report.

Progent is a Microsoft-certified Partner
Since Progent is a Certified Partner for Microsoft, each Progent support expert has access to the technology and training resources required to deliver the best information technology help possible. Progent's network outsourcing, Call Center, Microsoft 365 integration support, and application development services permit small business customers to take advantage of the broad range of skills found in the IT departments of big companies without the significant cost and hassle of maintaining a large in-house IT group.

Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a collection of APIs that allows Amazon sellers to improve the efficiency of their operations by automating key sales activities such as listings, orders, shipments, fulfillment, and reports. By leveraging Amazon's extensive online ecosystem and automating their sales, merchants can expand their reach, lower their operating costs, accelerate response time to customers, and increase their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide application programming, workflow integration, project management support, and training to help you cut development time and expedite your ROI.

Failover Clustering Consulting for Windows Server
The failover cluster technology built into the most recent versions of Microsoft Windows Server is dramatically re-engineered to streamline the deployment, configuration, and management of server clusters and to provide improved levels of network availability, protection, efficiency, and versatility. New or improved capabilities include cluster Validation, easier setup and installation, unified cluster management, redesigned cluster infrastructure for maximum availability, hardened security and quorum structure, elimination of failure points, more storage and RAM capacity, improvements for geographically dispersed clusters, and live migration capability for Windows Hyper-V virtual servers. Progent's certified failover cluster experts can help you assess the advantages of failover clusters, design and execute an installation, educate your network support personnel to manage your cluster environment, provide continuing consulting and technical help services, and produce and validate a workplace recovery plan. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity experts can help you you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud deployments using failover cluster tools field-tested in Microsoft's massive Azure cloud.

Progent's Consulting and Training Support for Microsoft Office and Microsoft 365
Progent's Office and Microsoft 365 consultants can help businesses of any size to integrate Microsoft Office desktop and Microsoft 365 applications including Excel, Office Word, PowerPoint, Outlook, Access, Project and OneNote into a seamless solution that provides quick ROI and promotes better business results. Progent can assist you to interface Microsoft Office or Microsoft 365 applications with each other and with other core Microsoft technologies such as SharePoint, Exchange Server and SQL Server running on-premises or in the cloud. Progent's consultants can also help you to fix compatibility problems between different versions of Microsoft Office desktop and offers live online Office and Microsoft 365 training to individual users or groups.

Virtualization Consulting
Virtualization techniques enable businesses to optimize utilization, simplify network management, and enhance workload uptime and data protection. operate several virtual machines on a single actual computer. Typical usage scenarios for virtual servers are resource consolidation, inexpensive platforms for applications that only run on outdated OS software, and economical isolation of software development or pilot environments from on-line systems. Progent's virtualization technology engineers offer Microsoft Windows 2022 Hyper-V Virtual Server consulting, Windows Server 2019 Hyper-V Virtual Server planning and deployment, Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting services, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network design and integration, and Citrix XenServer virtual server assistance. Progent can deploy virtual machines to maximize speed, reliability and ease of administration while simultaneously lowering costs; propose and verify business recovery plans that minimize downtown in case of a catastrophic failure; and provide continuing support, repair, and consulting assistance as virtualization technology evolves.

After-hours Online Support
Progent's economical after-hours online support program offers clients round-the-clock access to online technical support from Progent's Technical Response Center. Services offered outside standard business hours include resolving problems with Windows servers, Microsoft Windows desktop support, help with MS Office programs, network and system backup/restore, and fundamental routing and switching support for Cisco networking products.

Microsoft Exchange 2019 Integration Services
Progent can help your organization in any facet of your migration to Microsoft Exchange Server 2019 including deploying Windows Server 2019 for hosting Exchange; planning HA architecture for a local, Microsoft cloud connected or hybrid environment; migrating mailboxes; designing and configuring Windows Hyper-V; setting up hardware load balancing (HLB); setting up DAG groups with MCDB caching; setting up Skype for Business 2019 for voicemail; setting up collaboration with SharePoint Server or SharePoint Online; preparing firewalls; integration with M365; and configuring Outlook. For details, visit Progent's Microsoft Exchange 2019 Server integration services.

Contact a Progent Computer Consultant
To see how to contact a Progent network support expert for remote or onsite assistance, phone 1-800-993-9400 or go to Online Network Support.

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