For business computer networks located in the state of Nevada, Progent's Microsoft and Cisco authorized engineers can deliver online assistance and troubleshooting to resolve your network systems issues fast and cost effectively. Progent has acquired top-notch skills, software utilities, and support knowledge bases to identify and resolve IT problems while avoiding the expense and time delays associated with in-person service dispatches. In case your Nevada organization is situated outside of the larger metropolitan areas such as Las Vegas, Henderson, Paradise, or Reno, your local network support choices may be limited in technical expertise, or not available during a crisis. This can result in a computer network that is unusable or causing productivity loss due to technical issues continuing for too long. Progent's team of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of IT support, performing a large range of technical tasks for a varied range of clients. This means you get not just the technical know how needed for the job, but an expert with demonstrated methods for applying that expertise to deliver efficient network solutions.

SharePoint 2013 Support Services
Progent has been providing SharePoint consulting services since the initial SharePoint product was released. Progent's SharePoint Server 2013 consultants can assist you to manage your legacy SharePoint environment or migrate a newer on-premises release of SharePoint or to SharePoint Online for a cloud-centric or hybrid configuration. For more information on migrating, see SharePoint Server 2019 upgrade services.

Easy Engagement and Billing Structure
Progent's easy by-the-minute billing policy has no complicated contracts, retainers or hidden charges. Many other companies have minimum billable time or other extra fees that increase service. For remote support from Progent during regular business hours, you pay only for the actual time spent resolving your problem. If it only takes ten minutes to fix your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are billed exclusively for the time when a Progent consultant is actually on-site working on your problems. Just Progent's value priced by-the-minute rate. For urgent same-day onsite service calls, you may be billed for our consultant's travel time, but not a higher emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire service territory, an available engineer is typically close by to assist. Progent can in addition dispatch onsite technical support to most zip codes in the United States within 24 hours of answering a service call. Progent's online technical support group has provided help to small companies in every state in the U.S (See Progent's nationwide testimonials.)

Android Smartphone Integration
Progent's Android phone and tablet integration consultants have extensive experience providing online and on-premises assistance for organizations of any size who want to integrate Android phones into their information systems so that mobile clients can work together while on the go. Progent has the range of skills to solve technical problems that span multiple manufacturers and that entail a combination of legacy and current information technology. Progent offers cost-effective remote expertise to help you with any aspect of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver occasional support to help you to handle especially stubborn IT issues, or Progent can provide comprehensive project management support to help you finish strategic IT projects on schedule and within budget. Progent can assist with local, cloud-centric, or hybrid networks and offers expertise with all major operating systems, apps, management utilities and network infrastructure. Progent also can provide customized group or individual training to help you manage and use Android phones securely and productively.

Rapid and Low-cost .NET Software Development Services
Progent's software developers have worked for 20 years with .NET tools and the Visual Studio development environment and are able to build or update .NET applications quickly and at low cost. For information about the benefits of Progent's .NET software development services, refer to Progent's rapid and affordable .NET application development services.

Windows Server 2022 Solution Design and Integration Consulting
Windows Server 2022 expands on the architecture of Windows Server 2019 and related software and services to offer improvements in critical areas such as multi-layer security, native support in Azure for popular Windows Server applications, unified management for hybrid on-premises and multi-cloud deployments, plus greater availability for Azure-based virtual machines. Progent's certified Windows Server 2022 consultants can help your organization to plan and implement a smooth move to Windows Server 2022 using your current network model or an updated on-prem, cloud-hosted, or hybrid architecture. Progent's experts can help your company to assess the strategic value of moving to Microsoft Windows Server 2022 and can show you how to implement Windows Server 2022's innovative features such as zero-downtime Hotpatching, DNS-over-HTTPS security, and Storage bus cache for standalone servers. For more information, visit Microsoft Windows Server 2022 solution design and integration expertise.

Private Cloud Integration and Hosting Services
Progent makes use of the Flexential Tampa colocation center primarily to deliver private cloud hosting services. Progent maintains a team of IT consultants based in the Tampa area, and Progent can also provide remote support from Progent's countrywide team of Microsoft-certified experts, Cisco-certified CCIE network infrastructure engineers, ISSIP-CISSP-certified security experts, Hyper-V and VMware virtualization specialists, and veteran DRBC preparedness consultants. Progent can also assist your business to plan and carry out a move to the Flexential data center with services such as designing system configuration, specifying hardware components, system configuration and testing, troubleshooting, streamlining online management, and training your IT support team. To learn more, refer to Progent's private cloud hosting service at Flexential Colocation Center in Tampa FL.

Conferencing Consulting Services for an At-Home Workforce
Progent can help small and medium-size organizations to configure and troubleshoot conferencing applications to enable their at-home workforce to interact safely and productively with colleagues and customers. For details about how Progent's consultants can help businesses to install and maintain teleconferencing technology for a remote workforce, refer to conferencing support services for teleworkers.

Consulting and Troubleshooting Expertise for SCOM 2016
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure top performance and dependable availability for key workloads by providing centralized, mixed-platform tracking of physical and virtual infrastructure installed throughout on-premises datacenters and private and public clouds. Progent's consulting group can provide advanced online and onsite expertise to help businesses of any size to plan, implement, tune, update and troubleshoot SCOM 2016 deployments. Progent's SCOM 2016 consultants can assist you to migrate to Operations Manager 2016 from older releases or from different IT infrastructure monitoring platforms, or integrate multiple monitoring tools into a unified IT management ecosystem. Progent can also show you how to expand your Operations Manager 2016 scope to incorporate resources hosted on public clouds by delivering Microsoft Azure consulting and Amazon AWS hybrid cloud expertise. In addition, Progent's experts can assist you migrate from SCOM 2016 to more current versions including SCOM 2019 and SCOM 2022 .

NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software delivers a centralized, cloud-based solution for monitoring and managing your client-server infrastructure by providing tools for streamlining common tedious jobs. These include health checking, patch management, automated repairs, endpoint deployment, backup and recovery, anti-virus response, secure remote access, standard and custom scripts, asset inventory, endpoint profile reports, and debugging help. When ProSight LAN Watch with NinjaOne RMM uncovers a serious issue, it sends an alert to your specified IT staff and your assigned Progent technical consultant so that potential problems can be taken care of before they interfere with productivity. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop remote monitoring consulting.

Progent's 24x7 Ransomware Hot Line
Progent's Ransomware 24x7 Hot Line is intended to guide organizations to take the time-critical first phase in mitigating a ransomware assault by stopping the bleeding. Progent's online ransomware engineer can help businesses to identify and isolate breached devices and guard undamaged assets from being compromised. If your system has been breached by any version of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800. For more information, see Progent's Ransomware 24x7 Hot Line.

Progent in the News
To view news articles in which Progent's IT experts are interviewed, visit Progent in the news. In case you are a journalist and want to speak with Progent's media interface about cyber threats or other information technology topics, please get in touch with Darrin Johnson: Teams: darrin.johnson@progent.com. If you are facing a tight deadline and are not able to hook up with Darrin immediately, please contact Progent's Technical Response Center (TRC) at 866-735-8318.

Contact a Progent Network Consultant
To see how to access a Progent computer consultant for online or on-premises expertise, call 1-800-993-9400 or visit Remote Computer Help.

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