Enlarging your telecommuter workforce can have a major impact on IT infrastructure, security/compliance, and company culture. Progent has two decades of experience assisting businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that incorporate a remote workforce. Progent can help your Nashville organization to select the right tools and follow leading practices in creating and maintaining a safe virtual office solution for teleworkers that promotes teamwork and returns maximum business value. Progent offers services that go from on demand guidance for getting you past challenging technical roadblocks to comprehensive project management to help you successfully complete business-critical tasks.

Progent can help Nashville, Tennessee businesses to succeed with any facet of building a high-functioning work-from-home environment by providing infrastructure design and configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, public cloud integration, helpdesk augmentation, endpoint security, backup/restore solutions, and streamlined management.

Security for At-Home Workers
Work-from-Home staff members commonly use their own computing devices and often operate in an unsecured physical space. This situation increases their susceptibility to malware attacks and requires careful deployment of corporate firewalls, anti-malware tools, MFA-based identity verification, remote endpoint monitoring, thorough user education, and the development of security policies built on best practices. Progent's seasoned team of IT security support consultants can assist your business to plan, implement and manage a compliant cybersecurity solution that guards critical IT assets in networks that incorporate remote workers.

Firewall Integration Services for At-Home WorkersFirewalls allow companies to create a network environment that can be securely utilized by local users as well as by an at-home workforce, mobile workers, suppliers, clients, and other stakeholders. Next-generation firewall appliances allow you to assign and manage different permissions to different classes of users and to scale your network and adjust your cybersecurity posture as your company evolves and as cyber threats grow increasingly sophisticated. Progent works with both current and legacy security devices from all major vendors like Cisco, Palo Alto Networks, WatchGuard, Juniper, and Fortinet. To learn more about Progent's firewall integration services, go to firewall configuration and support expertise.

Remote Security Monitoring and Management Services for At-Home WorkersRemote Endpoint Security Monitoring makes it easy to track the disparate computers utilized by an at-home workforce and either block or identify and respond to the latest threats such as ransomware. With Progent's ProSight Active Security Monitoring (ASM) services, a small-footprint software agent is put on every secured endpoint device, watching all activity and utilizing advanced machine learning and full execution context from SentinelOne to identify new threats on arrival. When a cyberattack is spotted, ProSight ASM immediately isolates the infected endpoint from the network to quarantine the threat. Because the ProSight Active Security Monitoring software agent is self-contained, endpoints stay secure even when they are disconnected from the Internet. Progent is a SentinelOne Partner, reseller, and integrator. To find out more about ProSight ASM, refer to remote endpoint monitoring for telecommuters.

Two-factor Authentication (2FA) Services for Remote WorkersProgent's Duo authentication Services incorporate Cisco's Duo technology to protect against compromised passwords through the use of two-factor authentication. Duo enables single-tap identity verification with Apple iOS, Google Android, and other personal devices. Using Duo 2FA, when you log into a secured online account and give your password you are asked to verify who you are on a device that only you possess and that uses a different ("out-of-band") network channel. A wide range of out-of-band devices can be utilized as this added means of ID validation such as an iPhone or Android or watch, a hardware token, a landline phone, etc. You may designate several verification devices. To find out more about ProSight Duo two-factor identity authentication services, refer to Duo MFA two-factor authentication (2FA) services for teleworkers.

Security Audit Services for At-Home WorkersSecurity Audits can evaluate the exposure of your network to all types of outside and internal security attacks for a network that incorporates telecommuters. Progent can run remote, automated cybersecurity analysis scanning for quickly and economically uncovering a broad range of security holes that can be found over the Internet. Progent's security assessment consulting services, which can be provided by security professionals with advanced credentials including CISA, ISSAP, and GIAC, can help your company to audit your workflows and policies and assess your WAN architecture to allow you to implement top-level security for your at-home workers.

NodeZero Pentetration Testing for At-Home WorkersHorizon3.ai's NodeZero PEN Testing Platform is a leading-edge penetration test (pentest) product family that supports automated threat assessment of your at-home environment as well as your internal and perimeter networks to help you expose, prioritize, remediate, and verify security vulnerabilities before threat actors can exploit them. Progent can assist you to deploy NodeZero to perform thorough pentests of your perimeter and your internal IT infrastructure so you can evaluate your present security profile. Progent can also assist you to harden your network security and can help you to plan and implement a cohesive cybersecurity ecosystem that simplifies management and provides maximum protection for on-prem, cloud-based, at-home, and perimeter IT assets. To find out more information about Progent's vulnerability analysis solutions based on on NodeZero's pentest products, refer to Consulting Support for NodeZero's Pentest Platform.

Download White Paper: Protecting a Work-From-Home Environment
To view or download a white paper about critical areas to focus on for protecting an IT environment that includes telecommuters, click:
Protecting a Work-From-Home (WFH) Network White Paper. (PDF - 2.4 MB)

Contact Progent for Telecommuter Support Services
To contact Progent about creating and managing a productive work-from-home solution for your Nashville, Tennessee organization, call 1-800-993-9400 or refer to Contact Progent.