Expanding your at-home workforce can have a significant impact on IT architecture, cybersecurity, and company processes. Progent has two decades of experience helping SMBs to design, deploy, manage, optimize, and debug IT networks that incorporate work-from-home employees. Progent can assist your Naples company to select the appropriate tools and adhere to best practices in building and operating a secure virtual solution for teleworkers that facilitates collaboration and returns maximum business value. Progent offers services ranging from as-needed guidance for getting you over challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Naples, Florida businesses to succeed with any aspect of building a high-performing remote work environment by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, public cloud connectivity, Help Desk outsourcing, security monitoring, backup/restore solutions, and unified management.

Video Conferencing for Telecommuters
A wide selection of video conferencing platforms from major technology companies enable virtual discussions, video conferencing, chat sessions, and screen sharing for both onsite users and teleworkers. Many organizations use a mix of conferencing products to meet the needs of their different partners and clients. Progent's communications experts can assist you to maintain your existing voice/video conferencing environment and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that enables presence, instant messaging, audio and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and manage Skype for Business client software to accommodate your remote employees. For details about Progent's support services for Skype for Business, see Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling platform for compatible iOS and Mac computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Current editions of FaceTime support up to 32 simultaneous users for video sessions. To learn more about Progent's support services for FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Offered via Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus revision and playback for future reference. To learn more about Progent's consulting services for Webex and for additional IP video products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and information with features such as voice/video calling, threaded chat, plus file sharing. For details about Progent's consulting expertise for Microsoft Teams and for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist your business to optimize your WAN infrastructure to run them.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient work-from-home environment for your Naples, Florida business, call 1-800-993-9400 or visit Contact Progent.

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