Expanding your remote workforce may have a significant effect on network architecture, cybersecurity, and corporate culture. Progent has 20 years of experience assisting businesses of all sizes to plan, configure, administer, tune, and debug IT environments that support work-from-home employees. Progent can help your Naples company to select the right tools and follow leading practices in creating and operating a secure virtual solution for telecommuters that facilitates collaboration and delivers top business value. Progent offers services ranging from as-needed expertise for helping you over occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent can assist Naples, Florida businesses to succeed with any facet of building a high-performing telecommuting environment by providing network infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing integration, collaboration platform customization and training, public cloud connectivity, Help Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Infrastructure for a Remote Workforce
Integrating the network infrastructure needed for an at-home workforce can be especially complicated if you have to manage a combination of personal equipment like PCs and laptops, routers, and wireless APs from different manufacturers and with a mix of operating systems and firmware releases. Progent's background providing remote help for both outdated and modern technologies in virtual office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for implement essential updates. Services available from Progent to assist you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe tunnel for authenticated remote employees to use IT resources situated at your company datacenter or in a public cloud. Progent's consultants can assist you to configure and manage VPN access between your at-home workforce and your various network resources by providing remote VPN configuration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA experts can help your at-home workers to set up Cisco's popular AnyConnect software to provide safe VPN connections for a broad range of devices including Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) products enable a teleworker to view and interact with a data center PC's desktop. This technology provides IT managers substantial control over the computing environment of at-home employees and ensures them a familiar experience. Progent's VDI consulting services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach home computer networks to the Internet and typically support VPN connections, home Wi-Fi connectivity, and firewalls. Progent can provide top-tier remote consulting for setting up home routers from a range of manufacturers. See router integration support from Cisco-certified consultants.
  • Home Wi-Fi networks, typically shared by families and visitors, are commonly used by telecommuters to access their router for work. This can create performance as well as security problems. Progent can assist you to resolve these issues by providing expertise that include Aironet configuration consulting, Cisco-certified Meraki WiFi installation consulting, and Ubiquiti WiFi AP setup assistance.
  • Internet connectivity methods affect the performance and reliability of connections between telecommuters and the corporate network. Vital applications might require redundant Internet connections in case the primary connection fails. Progent offers guidance for identifying ISPs, selecting sensible service offerings, and setting up redundant Internet connections. See Internet access solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and maintaining an efficient telecommuter solution for your Naples, Florida organization, call 1-800-993-9400 or visit Contact Progent.