Mobile Solutions

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most successful products for maintaining anytime-anywhere access to email, scheduling, web-based programs, and other critical business information. Progent offers Naples, Florida businesses the expertise of BlackBerry-certified professionals who can assist businesses to manage existing BlackBerry deployments or migrate efficiently to a modern mobile platform.

As the complexity of small business networks has expanded, and as the demand for enterprise-class protection, reliability, and disaster recovery has grown to be the standard for organizations of all sizes, successful integration and maintenance of RIM BlackBerry technology has become increasingly difficult. To deal with areas like data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often resort to outside consulting firms who specialize in RIM BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry-based solutions affordably and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and lowering the cost and stress of supporting wireless work groups. Progent's BlackBerry technology specialists have in-depth experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security professionals. This range of knowledge, combined with Progent's proven online support model, provides small businesses a budget-friendly solution for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can help you with SQL Server 2019 integration and development support, SQL Server 2016 management consulting, and Microsoft Exchange setup so that your database and messaging systems work optimally with BlackBerry BES Server. Progent can also help you to upgrade from older releases of BlackBerry and Microsoft software, configure streamlined management utilities to enable you to track and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, develop custom wireless software, and ensure that your network architecture is properly configured to accommodate your BlackBerry clients. Also, Progent's business continuity consultants can help make sure that your BlackBerry information is included in your regular backup processes in order that it can be recovered rapidly and thoroughly.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

BlackBerry BES Server Integration Services
The BlackBerry BES Server gives businesses a single and secure mechanism for incorporating BlackBerry wireless devices into their messaging, collaboration, and software application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with workstations to ensure data consistency for applications such a schedules, contact lists, tasks, IM, and specialized business programs. Due to BlackBerry Enterprise Server (BES) support for Exchange, users with BlackBerry handsets have push-based connectivity with Exchange messages and to IM-capable software via Microsoft Office Live Communications Server and Microsoft Lync Server integration.

Progent's BlackBerry-premier consultants can show you how to plan, install, and maintain BlackBerry Enterprise Server (BES) so you can improve the productivity of BlackBerry clients, simplify the administration of a BlackBerry solution, and lower the expense of maintaining mobile workers.

Progent's Remote BlackBerry-premier Support is Fast and Affordable
For businesses in Naples, Florida who want quick and economical access to a certified RIM BlackBerry support expert, Progent provides efficient remote help from a seasoned support staff who have delivered IT solutions to organizations in every state in the United States. (See Progent's customer testimonials.)

Online consulting services avoids travel costs and allows consultants to resolve problems quickly, allowing you to minimize wasted productivity. Progent's RIM BlackBerry specialists have been awarded certifications in all BlackBerry technologies and offer professional help in areas including fixing synchronization problems, deploying BlackBerry BES Server, and designing a protected, high-availability system architecture for RIM BlackBerry users. Credentials earned and skill sets offered by Progent's BlackBerry experts include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced skills for deploying, administering, tracking, and maintaining one or multiple BlackBerry Enterprise Servers in an email environment powered by Microsoft Exchange Server. Progent's BlackBerry consultant offers expertise in key areas associated with BlackBerry management such as the BlackBerry Enterprise Solution, Windows permissions, email and database architecture, Microsoft Outlook, firewalls, proxy servers, MAPI, and IT policies. Progent can assist you to install and remove BlackBerry smartphone clients on Microsoft Exchange Server and Windows Active Directory, set up, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and user accounts, back up and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, install push and pull access control lists, control Exchange Server data flow, generate, update, and assign WLAN and Virtual Private Network configurations, implement SNMP traps for alerts, and generate management reports to summarize SNMP results.

Progent's BlackBerry-certified consultant can help you with your BlackBerry technology in a variety of environments that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Vista, and Windows 7 and 8 desktops, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to utilize tools like BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist your business to design, deploy, validate, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and technology requirements assessment, solution architecture, deployment strategy and execution, performance optimization, design of a high-availability environment, information backup and business recovery planning, and security engineering.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to define your technical objectives and to design a mobile wireless system that meets your IT budget and supports your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity architecture's ability to support a BlackBerry BES Server, assist your organization to determine which administration approach and physical components meet your requirements, and analyze your messaging environment configuration. Progent can also help you understand the performance impact that the BlackBerry BES Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at smart decisions concerning alternatives for software versions, server hardware and mass storage, network topology, and application configuration.

To optimize system protection, Progent's BlackBerry-certified consultant can help you to choose and configure appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISA and CISM-premier security specialists to run company-wide security assessment and compliance validation and recommend enhancements to support your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Certified Consultant
To get in touch with Progent about engineering support for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.