Mobile Technology Consulting

Consulting Support for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most popular products for maintaining anytime-anywhere connectivity to messaging, calendars, web applications, and other critical business information. Progent offers Morgan Hill, California companies the services of BlackBerry-premier consultants who can assist companies to maintain existing BlackBerry deployments or transition smoothly to a current mobile platform.

As the sophistication of small company IT technology has increased, and as the need for enterprise-class security, dependability, and recoverability has become the norm for businesses regardless of size, successful integration and support of RIM BlackBerry solutions has become increasingly challenging. To handle areas like security, business continuity, and synchronization of BlackBerry smartphones with a variety of email systems and shared databases, small businesses often turn to external support professionals who specialize in RIM BlackBerry installation and troubleshooting.

Progent offers the expertise of BlackBerry-certified consultants who can help small organizations to design, administer, and troubleshoot BlackBerry-based solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the expense and stress of maintaining wireless work groups. Progent's BlackBerry technology engineers have in-depth experience working with Progent's Microsoft-certified consultants, Cisco CCIE-certified network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's efficient online service delivery model, provides small businesses an economical alternative for incorporating BlackBerry technology productively into their information system.

Progent's engineers can assist you with SQL Server 2019 development support, SQL Server 2016 management consulting, and Exchange Server 2019 setup so that your database and messaging infrastructure work efficiently with BlackBerry BES Server. Progent can also show you how to upgrade from previous versions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom wireless applications, and ensure that your IT network infrastructure is properly designed to accommodate your BlackBerry users. In addition, Progent's disaster recovery consultants can help ensure that your BlackBerry data is included in your regular backup procedures so that it can be recovered quickly and thoroughly.

San Francisco Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout Northern California.

BlackBerry Enterprise Server (BES) Integration Support
The BlackBerry BES Server offers businesses a single and secure mechanism for incorporating BlackBerry smartphones into their email, collaboration, and software application environment. BlackBerry Enterprise Server allows wireless BlackBerry clients to connect to Exchange Server, IBM Lotus Domino, or Novell GroupWise email and to synchronize BlackBerry devices with PC desktops to ensure consistent information for applications like schedules, contact lists, to-do lists, IM, and specialized business software. Thanks to BlackBerry Enterprise Server (BES) integration with Microsoft Exchange, users carrying BlackBerry smartphones can have effortless connectivity with Exchange email and to instant messaging-enabled applications through Microsoft Live Communications Server and Lync Server support.

Progent's BlackBerry-certified consultants can show you how to plan, configure, and support BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, simplify the management of a BlackBerry environment, and lower the cost of maintaining a mobile workforce.

Progent's Online BlackBerry-certified Technical Support is Fast and Economical
For businesses in Morgan Hill, California who require fast and economical help from a certified RIM BlackBerry consultant, Progent provides effective online help from a veteran support team who have provided network solutions to companies in every state in the United States. (See Progent's customer testimonials.)

Remote consulting services avoids travel costs and lets engineers resolve technical issues rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have been awarded accreditations in all BlackBerry solutions and can provide professional support in areas such as resolving synchronization problems, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability system architecture for BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common technical functions including setting up BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account settings, launching messaging filters, changing user profiles, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging solution. Progent's certified service professionals can in addition help your company to resolve a broad array of issues concerning synchronization, handset recognition, email consistency, web browsing, mobile connectivity, IM, desktop application configuration, and Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small office networks, Progent can provide quick and economical contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your BlackBerry support costs low and, by resolving issues quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to help your company to plan, deploy, validate, troubleshoot, and document a mobile wireless solution built upon the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's advanced consulting support services for BlackBerry technology include business and network needs analysis, solution design, installation planning and execution, performance optimization, configuration of a high-availability environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your functional objectives and to design a wireless solution that fits within your information technology budget and supports your business plans. Progent can clarify the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to determine which administration model and hardware products match your needs, and evaluate your email and messaging system configuration. Progent can also help you understand the performance implications that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can make informed choices about alternatives for software editions, processors and mass storage, network topology, and application configuration.

To maximize network security, Progent's BlackBerry expert can help your company to select and enable appropriate security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to perform company-wide security vulnerability and compliance validation and suggest improvements to support your BlackBerry environment.

Call or Email Progent to Get Help from a RIM BlackBerry-Qualified Consultant
To ask Progent about technical help for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or refer to Contact Progent.