Fast Online Technical Support for Montreal Québec Computer Systems
Urgent Phone Consulting for Montreal NetworksFor companies in Montreal Québec, Progent offers remote support for computer systems based on Microsoft Windows, Cisco, macOS and OS, or Linux technology. Progent's Microsoft Premier engineers have delivered remote support to businesses in all 50 states in the United States. (Refer to testimonials from Progent's clients.) In addition, Progent can furnish the consultation services of Cisco CCIE-qualified engineers to solve challenging infrastructure problems, as well as the services of CISSP-qualified cybersecurity consultants to help with high-level security architecture and troubleshooting jobs.

Progent's remote support experts offer excellent value because they have the practical experience and have access to the advanced tools needed to resolve most information system issues quickly. This lowers immediate expenses since service calls use up fewer billable consulting minutes. Remote support also avoids the expense of dispatching an engineer to your site. Your organization saves additionally in incidental costs by minimizing or eliminating network downtime and related costs due to business disruption, disgruntled clients, unproductive employees, and de-focused management. Progent's advanced online technical support experience is especially helpful in environments that rely on public clouds for vital infrastructure or software such as Microsoft Azure, Microsoft 365 Exchange Online, Amazon AWA, Google Cloud Platform, or where onsite IT support may not be useful.

Progent's billing policy for remote support is designed to stretch your IT service dollar. Progent charges per minute for phone consulting, so you owe exclusively for the support that you actually get. In contrast to many online service companies, Progent imposes no initialization surcharge or minimum job duration. Progent's per-minute billing unit and clean model for pricing save you from scenarios where fast solutions manage to turn into large invoices. Progent's penchant for dealing with technical issues efficiently means your business spends less cash.

Progent's Remote Consulting and Technical Support Expertise
Over time, Progent has mastered an array of optimized tools and proven processes that allow the highest level of efficiency for online engineering help and repair for IT networks of all sizes. Progent's online support team can connect to your company's computer system remotely without breaching system security.

Progent's sophisticated technical support reporting application includes detailed histories of the support that Progent's clients have received. Progent's team service personnel have access to the specifics of services rendered to every Progent customer by any engineer. This archive of problems and repairs is stored as a readily exploitable support database that enables Progent's remote support experts to share their experiences with the whole team to ensure that the quality of Progent's support improves over time. Progent's extensive list of certifications and working associations with key vendors including Cisco and Microsoft open up other extensive support knowledge bases and permit fast access to vendors' in-house engineering staff with the result that Progent's remote consulting experts can find optimal solutions promptly.

Online technical services provided by Progent to businesses in Montreal Québec include:

Progent's ProSight Subscription-based Services for Small and Mid-size Organizations
Progent provides a family of budget-friendly, subscription-based services intended to enable small and mid-size businesses to utilize the same best-of-breed technology deployed by some of the industry's leading enterprises. Progent's ProSight line of network monitoring and management services addresses all critical facets of information technology including email protection, threat defense based on machine leaning, automated backup and disaster recovery, infrastructure management, virtual server hosting, and network asset documentation management. ProSight managed services offered by Progent include:

  • ProSight Managed Service Plans: for Small to Mid-size Businesses
    Progent's ProSight Managed IT Service Packages make it practical for small and mid-size businesses to utilize Remote Monitoring and Management (RMM) solutions to achieve leading-edge IT resilience. Progent takes care of the daily monitoring and management for you, so your network expands readily without holding you back. For a low and predictable monthly subscription, Progent's experienced IT group can be your dependable technology safety net. Basic packages include RMM, security, automatic monthly patching, and reporting. As your needs expand, you can add low-cost subscriptions to advanced options like as SaaS M365/Google Workspace backup and restore, Multi-Factor Authentication (MFA), or WiFi management.
  • ProSight LAN Watch: Network, Server, and Endpoint Monitoring
    ProSight LAN Watch is Progent's network, server and endpoint monitoring managed service that uses state-of-the-art remote monitoring and management (RMM) techniques to keep your IT system operating at peak levels by tracking the health of vital assets that power your information system. When ProSight LAN Watch uncovers a problem, an alarm is transmitted immediately to your specified IT management staff and your Progent consultant so all potential issues can be addressed before they have a chance to disrupt your network. Find out more details about ProSight LAN Watch server and desktop monitoring consulting.
  • ProSight LAN Watch with NinjaOne RMM: Unified RMM Solution for Networks, Servers, and Workstations
    ProSight LAN Watch with NinjaOne RMM software offers a centralized, cloud-driven platform for monitoring and managing your client-server infrastructure by offering tools for performing common tedious jobs. These include health monitoring, patch management, automated repairs, endpoint configuration, backup and recovery, anti-virus protection, secure remote access, standard and custom scripts, resource inventory, endpoint profile reporting, and debugging support. When ProSight LAN Watch with NinjaOne RMM identifies a serious issue, it sends an alert to your designated IT staff and your Progent technical consultant so that emerging issues can be fixed before they impact your network. Learn more details about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring consulting.
  • ProSight WAN Watch: Infrastructure Remote Monitoring and Management
    ProSight WAN Watch is an infrastructure management service that makes it simple and affordable for smaller organizations to diagram, track, optimize and debug their connectivity hardware like switches, firewalls, and load balancers plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, ProSight WAN Watch ensures that network diagrams are always current, copies and displays the configuration of virtually all devices on your network, monitors performance, and sends notices when problems are detected. By automating complex management and troubleshooting activities, ProSight WAN Watch can cut hours off ordinary tasks like making network diagrams, reconfiguring your network, locating devices that require important updates, or identifying the cause of performance bottlenecks. Learn more details about ProSight WAN Watch network infrastructure monitoring and management consulting.

  • ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
    ProSight Reporting is a growing suite of in-depth management reporting plug-ins created to work with the leading ticketing and remote network monitoring applications such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues such as spotty support follow-through or machines with missing patches. By exposing ticketing or network health problems concisely and in near-real time, ProSight Reporting improves productivity, lowers management overhead, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring applications.

  • ProSight Data Protection Services: Managed Backup and Recovery
    Progent has partnered with advanced backup/restore product vendors to produce ProSight Data Protection Services (DPS), a portfolio of subscription-based management offerings that deliver backup-as-a-service (BaaS). ProSight DPS services manage and track your data backup processes and enable transparent backup and rapid recovery of critical files/folders, applications, images, and virtual machines. ProSight DPS lets you avoid data loss caused by hardware failures, natural calamities, fire, cyber attacks like ransomware, human mistakes, ill-intentioned insiders, or application bugs. Managed services available in the ProSight DPS family include ProSight DPS Altaro VM Backup, ProSight 365 Total Backup (formerly Altaro Office 365 Backup, ProSight DPS ECHO Backup using Barracuda dedicated hardware, and ProSight MSP360 Cloud and On-prem Backup. Your Progent consultant can assist you to determine which of these managed services are most appropriate for your network.

  • ProSight Email Guard: Inbound and Outbound Spam Filtering and Data Leakage Protection
    ProSight Email Guard is Progent's spam and virus filtering service that incorporates the infrastructure of leading information security companies to deliver centralized management and world-class protection for all your email traffic. The hybrid architecture of Progent's Email Guard managed service combines a Cloud Protection Layer with an on-premises security gateway device to provide complete protection against spam, viruses, Denial of Service (DoS) Attacks, Directory Harvest Attacks (DHAs), and other email-based threats. The cloud filter acts as a first line of defense and keeps most threats from making it to your network firewall. This decreases your exposure to external attacks and conserves system bandwidth and storage space. Email Guard's onsite security gateway device adds a deeper layer of inspection for incoming email. For outgoing email, the on-premises security gateway provides anti-virus and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local security gateway can also help Exchange Server to track and safeguard internal email traffic that stays within your corporate firewall. For more details, see Email Guard spam filtering and data leakage protection.

  • ProSight Multi-Factor Authentication with Cisco Duo: Identity Validation, Endpoint Remediation, and Secure Single Sign-on
    Progent's Duo authentication managed services utilize Cisco's Duo cloud technology to protect against compromised passwords through the use of two-factor authentication. Duo supports single-tap identity verification with Apple iOS, Google Android, and other out-of-band devices. Using Duo 2FA, whenever you sign into a protected application and give your password you are requested to confirm who you are on a device that only you have and that uses a different network channel. A wide range of devices can be utilized as this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You can designate several verification devices. To learn more about Duo identity authentication services, go to Duo MFA two-factor authentication (2FA) services.

  • ProSight Co-Managed Support: Outsourced and Co-managed Call Center Services
    Progent's Shared Service Desk provides a seamless extension of your internal network support organization. End user interaction with the Help Desk, delivery of support, problem escalation, ticket creation and updates, efficiency measurement, and maintenance of the support database are consistent whether incidents are resolved by your in-house support group, by Progent, or by a combination. Your business has complete versatility to expand or reduce your part of technical support activity as circumstances demand. Progent provides startup installation and provisioning of the professional services PSA software plus workflow documentation, validation and training. For more information about ProSight Shared Support, see ProSight Shared Call Desk.

  • ProSight Active Security Monitoring: Endpoint Protection and Ransomware Defense
    ProSight Active Security Monitoring (ASM) is an endpoint detection and response (EDR) service that incorporates SentinelOne's next generation behavior-based analysis technology to guard endpoint devices as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which routinely evade traditional signature-based AV products. ProSight Active Security Monitoring protects on-premises and cloud-based resources and offers a single platform to manage the entire malware attack lifecycle including protection, identification, containment, remediation, and forensics. Key features include one-click rollback using Windows Volume Shadow Copy Service (VSS) and automatic system-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, reseller, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware recovery powered by SentinelOne technology.

  • ProSight Enhanced Security Protection (ESP): Endpoint Security and Microsoft Exchange Email Filtering
    ProSight Enhanced Security Protection (ESP) managed services deliver economical in-depth security for physical servers and virtual machines, desktops, mobile devices, and Exchange email. ProSight ESP utilizes contextual security and advanced machine learning for continuously monitoring and responding to security assaults from all vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, device management, and web filtering through leading-edge tools packaged within a single agent accessible from a single console. Progent's data protection and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your company's specific requirements and that allows you demonstrate compliance with legal and industry data security regulations. Progent will help you specify and implement security policies that ProSight ESP will manage, and Progent will monitor your network and respond to alerts that call for immediate action. Progent's consultants can also help you to install and verify a backup and restore solution like ProSight Data Protection Services so you can recover rapidly from a destructive cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified physical and virtual endpoint security and Microsoft Exchange email filtering.

  • Patch Management: Patch Management Services
    Progent's support services for patch management provide businesses of all sizes a flexible and affordable alternative for evaluating, validating, scheduling, implementing, and tracking software and firmware updates to your dynamic IT system. Besides optimizing the protection and functionality of your computer network, Progent's software/firmware update management services allow your in-house IT team to focus on line-of-business projects and tasks that derive the highest business value from your information network. Find out more about Progent's software/firmware update management support services.

  • ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
    With ProSight Virtual Hosting service, a small or mid-size business can have its key servers and apps hosted in a secure Tier III data center on a fast virtual machine host configured and maintained by Progent's network support experts. With the ProSight Virtual Hosting service model, the customer retains ownership of the data, the operating system platforms, and the applications. Since the system is virtualized, it can be ported easily to an alternate hosting solution without requiring a time-consuming and technically risky reinstallation procedure. With ProSight Virtual Hosting, your business is not tied one hosting service. Find out more about ProSight Virtual Hosting services.

  • ProSight IT Asset Management: Network Infrastructure Documentation and Password Management Services
    ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect data related to your IT infrastructure, processes, applications, and services. You can instantly locate passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or domains. By updating and managing your IT infrastructure documentation, you can save up to 50% of time thrown away searching for vital information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents related to managing your network infrastructure like recommended procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and relating IT information. Whether you're making enhancements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the information you need the instant you need it. Learn more about ProSight IT Asset Management service.
ProSight Network Audits
Progent's ProSight Network Audits are a quick and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on a selection of the leading remote monitoring and management platforms in the industry, and overseen by Progent's world-class group of information technology professionals, ProSight Network Audits help you see how closely the configuration of your core infrastructure devices adhere to industry best practices. The Basic and Advanced options for ProSight Network Audit services are available at a budget-friendly, one-time cost and deliver immediate ROI such as a more manageable Active Directory system. Both also include a year of state-of-the-art remote network monitoring and management (RMM). Benefits can include lower-cost management, improved compliance with government and industry security standards, more efficient utilization of IT assets, quicker problem resolution, more dependable backup and recovery, and higher availability. Learn more about ProSight Network Audits network infrastructure review.

The ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service based on a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to assess your organization's preparedness to block or recover rapidly after an attack by a ransomware variant such as Ryuk, WannaCry, NotPetya, or Locky. Progent will work with you directly to gather information about your current cybersecurity posture and backup platform, and Progent will then produce a written Basic Security and Best Practices Report document describing how you can follow industry best practices to deploy an efficient AV and backup/recovery system that aligns with your business requirements. For details, see The ProSight Ransomware Preparedness Report Service.

Special Support Services Available from Progent
Progent can provide the services of seasoned remote consulting professionals for contract IT projects. Billing rates for ongoing development or consulting projects are set based on the qualifications of the engineers assigned. Progent's background in these special areas of computer technology enables customers to execute major projects within budget and on time. Progent's special remote engineering services include:

  • Call Center Expertise
    Progent's Help Desk service offerings for businesses with networks based on Microsoft, Cisco, macOS and OS X, or UNIX/Linux platforms include comprehensive Help Desk services, shared Help Desk support services, and Helpdesk process consulting. Progent's Standard Help Desk Services provide smaller organizations an end-to-end service desk solution that manages all facets of online desktop technical support from service requests through ticketing, screen sharing, status tracking, problem solving, and reporting. Progent offers service desk support at a substantial discount off Progent's regular Level 1 desktop support rates, and Progent offers the option of rapid on-demand escalation to subject matter experts to resolve the most problems.

    Progent's Co-managed Help Desk services allow your business to share responsibilities for Help Desk support transparently between your in-house IT staff and Progent's large roster of seasoned desktop support technicians and subject matter experts. Progent's Co-managed Help Desk service is an advanced service desk solution based on the leading PSA platform for handling service requests, ticketing, accountability, status tracking, and reporting.

    Progent's Call Center staff of experienced information technology professionals provides your computer users in Montreal Québec immediate assistance from an effective network service resource with substantial experience providing phone help and online repair service for computer environments that incorporate Microsoft, Cisco, Apple macOS and OS X, or UNIX/Linux components. Progent's mission is to give the Call Center recognition as a major enabler of company efficiency, and Progent's aim is to fix instead of merely document network problems.

  • Business Applications Services: Training, Development, and Troubleshooting
    Progent's Applications Consulting Group offers online and in-depth engineering expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom programming for accounting packages, and Customer Relationship Management (CRM). Progent also can deliver consulting, custom development, and training for familiar Microsoft applications such as Microsoft CRM, Microsoft Project, Microsoft 365 Word, and Microsoft 365 Excel. To read additional information concerning Progent's consulting, custom development, and education offerings, see Progent's Business Application Experts Group.

  • Unified and Streamlined Management of Hybrid Cloud Networks
    System Center unifies and automates the management of hybrid cloud environments through comprehensive support for Windows Server 2022, Windows 10 and Windows 11; cohesive integration of heterogeneous networks that include Linux, Hyper-V and VMware; and expanded cloud support such as tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-based analytics. Progent's System Center consultants offer world-class online and onsite expertise for all elements of System Center2including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can help your business to design and install a new implementation of Microsoft System Center2, expand or optimize your current one, upgrade efficiently from an earlier version of System Center, or troubleshoot your System Center solution.

  • Online Hybrid Network Monitoring and Reporting Services
    Progent offers businesses in Montreal Québec remote IT infrastructure monitoring by providing Microsoft System Center Operations Manager (SCOM) consulting. Progent can configure Operations Manager for your business so your computer support is proactive rather than reactive. By exposing looming trouble spots before they result in crashes, automated monitoring can avoid disruptive and expensive network failures. Progent can also use network monitoring tools like Nagios and MRTG Graphical Traffic Load Monitor to troubleshoot UNIX, Linux, Sun Solaris, or macOS and OS X systems, Windows systems, or networks powered by multiple operating systems.
How Your Montreal Business Can Contact Progent's Online Technical Support Experts
To contact Progent about urgent online support with Microsoft Windows, Apple macOS and OS X, or Linux environments, visit Progent's Emergency Phone-Based Help, call 1-800-993-9400, or visit Contact Progent. For companies and new businesses in Montreal Québec, Progent's phone-based computer support engineers can deliver professional and cost-effective IT help the moment your business has to have it. Over two decades of delivering remote tech support has earned Microsoft Partner status for Progent's consultants and has allowed Progent to acquire high-end troubleshooting skills and to fine tune remote connectivity tools to solve computer problems rapidly while avoiding the expense and lost productivity associated with on-premises support visits.

Even if your Montreal company relies on a regular independent support technician or maintains a full time organization that know how to handle day-to-day network issues, Progent's Microsoft and Cisco certified consultants can still offer a convenient and transparent remote expansion of your local resources for situations when your regular service personnel either lack the bandwidth or the expertise to deal with unexpected network emergencies or particularly challenging integration problems.

Details of Progent's Remote Network Services for Montreal Québec
Progent's online help, Internet-based repair, system security expertise, and system management services give companies in Montreal Québec unparalleled leverage for your support budget. Whether you require one-time phone help and remote network repair or full-time Help Desk support and network management, Progent's experts can deliver your company enterprise-level IT support while allowing you to eliminate the cost and administration overhead of maintaining a full-service in-house IT staff. Highlights of Progent's National Remote Support services include:

How Is Progent Unique from Other Support Firms?
Progent is a Microsoft Partner consulting firm and Progent's head count, breadth of technical expertise, refined remote support software, and understanding of corporate IT allow businesses to avoid the pitfalls of excessive dependence on smaller consulting organizations, individual freelance consultants, or over-stretched in-house resources.

Progent adds value by offering:

  • Best Practices
    Progent's team of Microsoft and Cisco Premier Certified experts average more than ten years of real-world professional background, at the front lines of IT support, performing a wide variety of technical projects for a large array of businesses. Each Progent support professional shares a proven set of personal best practices which are incorporated into company-wide best practices standards that Progent teaches its consulting staff. This guarantees that you get not just world-class IT skills, but also a support engineer with field-tested approaches for using technical knowledge to repair actual IT problems efficiently.

  • Value Pricing
    Progent's pricing policy is to bill for remote service and on-premises help by the minute. As a result, you are charged exclusively for received support. Progent does not impose a higher rate for after-hours or urgent support, and within California or in regions where Progent provides on-site service, Progent does not charge for travel except for emergency calls where on-site work is less than four hours. In addition, Progent imposes no minimum fee and asks no retainer for support services delivered during normal working hours. Many support organizations demand substantial minimum payments or charge for every quarter hour or longer. Progent's fine granularity does away with large invoices for quick fixes so you won't be tempted to allow less critical problems to fester.

  • Full Records of Delivered Services
    Progent has developed a sophisticated support reporting system that stores and formats detailed documentation for all delivered support activities. Unlike many independent consultants or local support organizations who offer scant documentation or specifics of services done, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent consultant has use of the service documentation transmitted by every consultant to each client. The practice of detailing and organizing support activity allows more effective support and eliminates a slew of common misfortunes such as when a support client is virtually held hostage to a consultant who won't let go of vital service information.

  • Automated Server Monitoring with MS Operations Manager
    Progent is one of the few consulting firms to provide 24x7 network tracking services powered by Microsoft System Center Operations Manager. Microsoft Operations Manager causes your network support to be anticipatory rather than reactive. By revealing potential issues before they result in lost productivity, network monitoring can save your IT network from stressful and costly availability disruptions.
How Does My Business Begin Receiving Online Computer Support from Progent?
To initiate Progent's online help offerings or to find out more about Progent's phone support options, contact Progent at 1-866-PROGENT (866-776-4368) or go to Contact Progent. If you have an urgent need for network help, visit Immediate Technical Support.



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    • Progent can provide comprehensive help for each phase of your Microsoft Exchange 2010 migration with services that include outsourced or co-sourced project management services, site readiness preparation, project planning, specification of new software licenses and hardware required, recommended vendor sourcing, pilot testing at client location or at Progent's test lab, setting up temporary coexistence between Exchange 2010 and Exchange Server 2003 or 2007, deployment of the solution, decommissioning the old servers, and webinar training for client's support staff and users.










    • Progent's Microsoft-certified consultants can provide small and midsize businesses computer consulting, support, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an enterprise portal platform for efficiently connecting people, groups and data. SharePoint Portal Server provides a central location for your workers or customers to access, organize, share and interact with relevant information, files, and software and to interact with other people. It enables quicker and better decisions, more effective sharing across teams and more economical business practices. The main goal of SharePoint Server is to bring together, in a relevant way, all of the many sources of information available inside and outside a business network. Windows SharePoint Services connect employees, clients, teams and projects with the information they've developed in a manner that makes data convenient to find, download and apply.












    • Progent's staff of Microsoft and Cisco Certified experts average longer than a decade of hands-on industry background, at the front lines of IT support, performing a wide range of IT projects for an extensive mix of customers. Every Progent support professional shares a proven collection of individual best practices which are combined into shared best practices training that Progent instills in its consulting team. This means that you get not only world-class technical skills, but also a consultant with field-tested methods for using technical knowledge to fix actual network problems quickly.


















    • Progent's Microsoft-certified consultants have over a decade of experience planning, deploying, enhancing and repairing System Center Operations Manager environments and offer organizations of all sizes expert online or on-premises consulting services for SCOM 2012. Progent can help you to plan an architecture for SCOM 2012 servers that provides the responsiveness and availability required to monitor your IT resources efficiently, whether your datacenters are on-premises, cloud-based, or a hybrid environment. Progent's SCOM consultants can also assist you to install and set up Microsoft SCOM 2012 management packs based on industry best practices for tracking network infrastructure as well as Microsoft and third-party apps and services. In addition, Progent can provide responsive remote or onsite technical support to help you to remediate critical problems detected by Microsoft SCOM 2012.






    • Progent's Duo services incorporate Cisco's Duo cloud technology to defend against compromised passwords through the use of two-factor authentication (2FA). Duo enables single-tap identity confirmation on Apple iOS, Android, and other out-of-band devices.







    • Progent is committed to information transfer from Progent's consultants to clients. By educating customers to resolve technical issues that are within their scope, Progent can focus on delivering hard-to-find skills where Progent has few competitors. Mid-size companies who work with familiar freelance service providers or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and proven methodologies to make their networks more reliable, secure, and productive.










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