Expanding your remote workforce may have a major impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting SMBs to plan, configure, manage, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Montgomery organization to pick the appropriate technologies and adhere to leading practices in creating and maintaining a safe virtual solution for teleworkers that promotes teamwork and returns top value. Progent can provide services that go from as-needed guidance for getting you over occasional IT roadblocks to full project management or co-management to help you successfully complete business-critical initiatives.

Progent can assist Montgomery, Alabama businesses to with any aspect of creating a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

VoIP Solutions for an At-Home Workforce
Expanding the business phone system to accommodate telecommuters is vital to supporting a productive work-at-home solution. A variety of cloud-based VoIP platforms are popular with SMBs to support teleworkers. Many larger organizations rely on Cisco's modern or older products for VoIP solutions. Progent can help businesses of all sizes to plan or maintain a telecommuter IP voice environment that delivers the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE Voice experts offer advanced support to help businesses optimize their current Cisco IP voice environments to support a growing remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced IP telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications used throughout the network. Unified Communications Manager supports other combined media services such as messaging, video conferencing, and customer collaboration networks. For details about Progent's CUCM support, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been superseded by CUCM. Progent can help your company to maintain your current CallManager deployment or upgrade smoothly to Cisco's modern IP telephony products. For details about Progent's support services for Cisco CallManager and Cisco's other older IP voice products, see CallManager consulting.
  • Cisco IP Gateways enable integration with public telephony networks and with clients working beyond the corporate firewall such as telecommuters. Progent offers expert support for Cisco's earlier generation IP gateways like the UC520, UC540 and UC560 series and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration consulting.
  • Additional VoIP Products supported by Progent include Vonage, RingCentral and 8x8. Progent can assist you to update your wide area network architecture to support these VoIP solutions and deliver as-needed integration and troubleshooting services.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive work-from-home solution for your Montgomery, Alabama company, phone 1-800-993-9400 or go to Contact Progent.