Mobile Expertise

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry wireless PDAs were once one of the most successful products for maintaining anytime-anywhere access to email, scheduling, web programs, and other critical business data. Progent offers Montgomery, Alabama companies the expertise of BlackBerry-certified professionals who can help organizations to manage their BlackBerry deployments or migrate smoothly to a more popular mobile solution.

As the complexity of small business IT technology has increased, and as the need for world-class protection, dependability, and recoverability has grown to be the norm for organizations of all sizes, successful integration and support of BlackBerry solutions has become more challenging. To handle areas like data protection, disaster recovery, and synchronization of BlackBerry handhelds with a variety of messaging systems and company databases, small organizations frequently turn to outside consulting firms who offer expertise in RIM BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can help small businesses to design, administer, and troubleshoot BlackBerry solutions economically and effectively, eliminating the requirement for an in-house BlackBerry solutions specialist and reducing the expense and stress of supporting wireless work groups. Progent's BlackBerry technology engineers have extensive experience cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified security specialists. This range of knowledge, combined with Progent's efficient remote support model, gives small companies a budget-friendly alternative for integrating BlackBerry technology seamlessly into their business information system.

Progent's engineers can assist your business with SQL Server 2019 development consulting, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your database and email infrastructure operate efficiently with BlackBerry BES Server. Progent can also show you how to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use management tools to enable you to track and support BlackBerry devices throughout your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly configured to accommodate your BlackBerry users. Also, Progent's business continuity specialists can help ensure that your BlackBerry information is included in your regular backup processes in order that it can be restored quickly and thoroughly.

Alabma State Contact Information:
Progent offers consulting services and onsite technical support throughout Alabama.

BlackBerry Enterprise Server (BES) Consulting Support
The BlackBerry Enterprise Server offers companies a centralized and safe mechanism for incorporating BlackBerry smartphones into their messaging, groupware, and application environment. BlackBerry Enterprise Server (BES) enables mobile BlackBerry users to access Microsoft Exchange Server, Lotus, or Novell GroupWise email and to synchronize BlackBerry handsets with PC desktops to achieve consistent information for applications such a schedules, address books, to-do lists, instant messaging, and custom business software. Due to BlackBerry BES Server integration with Exchange, mobile workers carrying BlackBerry handsets have push-based connectivity with Exchange email as well as to IM-capable software via Microsoft Office Live Communications Server and Lync Server 2010 support.

Progent's BlackBerry-certified engineers can assist you to plan, install, and maintain BlackBerry Enterprise Server so you can maximize the productivity of BlackBerry clients, simplify the administration of a BlackBerry environment, and lower the expense of supporting a mobile workforce.

Progent's Remote BlackBerry-premier Technical Support is Fast and Economical
For businesses in Montgomery, Alabama who want fast and economical access to a certified BlackBerry support expert, Progent delivers effective remote assistance from a seasoned network support staff who have delivered network solutions to companies in every state in the U.S. (See Progent's customer testimonials.)

Remote consulting services avoids travel costs and enables specialists to solve technical issues rapidly, so you minimize wasted productivity. Progent's RIM BlackBerry consultants have earned certifications in the entire range of BlackBerry technologies and can provide professional support in areas including fixing synchronization problems, configuring BlackBerry BES Server, and creating a protected, fault-tolerant network infrastructure for RIM BlackBerry users. Certifications held and practice areas offered by Progent's BlackBerry professionals include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers high-level knowledge for deploying, administering, tracking, and troubleshooting one or multiple BlackBerry BES Servers in a messaging system powered by Exchange Server. Progent's BlackBerry engineer offers expertise in key areas associated with BlackBerry integration such as the BlackBerry Enterprise Solution, Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, DMZ, and network policies and scheduling. Progent can help you to install and remove BlackBerry smartphone clients on Exchange and Windows Active Directory, configure, track, and administer BlackBerry Enterprise Server, administer BlackBerry smartphones and client accounts, archive and manage storage groups, apply permissions, set up the Mobile Data System (MDS) and Instant Messaging, implement access control lists, control Exchange data flow, create, edit, and apply wireless LAN and Virtual Private Network configurations, set up SNMP traps for alerts, and produce management reports to summarize SNMP results.

Progent's BlackBerry engineer can support your BlackBerry technology in a variety of environments such as Windows 2000, 2003 or 2008 platforms, Microsoft Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also help you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Performance Calculator and SNMP.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a mobile wireless solution based upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange, and Microsoft Active Directory. Progent's world-class consulting support services for BlackBerry technology include business and technology requirements analysis, solution design, deployment strategy and execution, performance optimization, design of a fault-tolerant environment, information backup and disaster recovery consulting, and security design.

Progent's BlackBerry Certified Solution Designer can team with you and your IT management staff to understand your technical objectives and to design a wireless environment that meets your IT budget and supports your business strategy. Progent can explain the impact of your organizational processes on the design of a BlackBerry Enterprise Solution, assess your current connectivity infrastructure's suitability to support a BlackBerry Enterprise Server, assist your organization to decide which administration approach and equipment match your needs, and analyze your email and messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on one another so you can make informed choices concerning alternatives for software versions, server hardware and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry expert can help your company to select and activate sensible security features for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-premier security specialists to run network-wide security assessment and compliance testing and suggest enhancements to support your BlackBerry solution.

Contact Progent for Help from a BlackBerry-Certified Professional
In order to get in touch with Progent about technical support for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.