Expanding your remote workforce can have a major impact on network infrastructure, cybersecurity, and company culture. Progent has two decades of experience assisting small and mid-size businesses to design, deploy, administer, optimize, and troubleshoot IT environments that incorporate work-from-home employees. Progent can assist your Monterrey organization to select the appropriate technologies and adhere to leading practices in building and maintaining a safe virtual solution for telecommuters that facilitates collaboration and returns maximum business value. Progent offers support services ranging from as-needed expertise for getting you over challenging IT roadblocks to comprehensive project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Monterrey, Nuevo León companies to succeed with any facet of creating a high-functioning telecommuting ecosystem by delivering infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and unified management.

Voice/Video Conferencing for Teleworkers
A broad range of voice/video conferencing platforms from leading vendors enable online discussions, video and voice conferencing, chat sessions, and screen/content sharing for both onsite users and teleworkers. Many organizations use a mix of conferencing products to meet the needs of their different partners and customers. Progent can help your organization to maintain your current conferencing environment and enhance the experience of your remote employees.

  • Skype for Business is Microsoft's leading unified communications product that supports presence, instant messaging, voice and video calling and conferencing as well as the seamless integration of these capabilities within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, and Excel. Progent can provide the skills of Microsoft-certified consultants who can help your company to deploy and manage Skype for Business clients to accommodate your at-home employees. For details about Progent's support expertise for Skype for Business, see Skype for Business consulting experts.
  • FaceTime is Apple's group video calling app for iOS and macOS computers and smartphones. FaceTime works on Wi-Fi or cellular Internet connections. Newer versions of FaceTime allow up to 32 concurrent users for video calls. For details about Progent's support services for Apple FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports online conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex capabilities include sharing granular content or screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, session capture, plus revision and playback for future reference. To learn more about Progent's consulting expertise for Webex as well as for additional IP video solutions from Cisco, refer to Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a portal for conferencing, contacts, and content with features that include IP voice and video calling, threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 products, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these products and help your business to optimize your WAN architecture to host them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and maintaining an efficient telecommuter solution for your Monterrey, Nuevo León organization, phone 1-800-993-9400 or visit Contact Progent.

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