Mobile Consulting

Consulting Support Services for BlackBerry Technology
BlackBerry wireless PDAs were at one time among the most popular solutions for maintaining mobile connectivity to email, scheduling, web applications, and other critical business information. Progent offers Monterrey, Nuevo León businesses support from BlackBerry-premier experts who can assist companies to maintain their BlackBerry environments or migrate efficiently to a current mobile solution.

As the sophistication of small company networks has increased, and as the need for world-class security, dependability, and recoverability has become the standard for companies of any size, successful deployment and support of BlackBerry technology has become more challenging. To deal with issues like data protection, business continuity, and synchronization of BlackBerry handhelds with diverse messaging servers and corporate databases, small organizations frequently resort to external support firms who offer expertise in RIM BlackBerry integration and maintenance.

Progent can provide the expertise of BlackBerry-certified consultants who can assist small organizations to plan, manage, and repair BlackBerry-based environments economically and effectively, eliminating the requirement for an internal BlackBerry technology specialist and reducing the cost and stress of supporting mobile workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISSP and GIAC-certified network security specialists. This range of experience, coupled with Progent's proven remote support capabilities, provides small companies a budget-friendly alternative for integrating RIM BlackBerry technology seamlessly into their business information system.

Progent's consultants can help your business with SQL Server 2019 integration and development consulting, SQL Server 2016 migration support, and Exchange Server setup so that your database and messaging infrastructure operate efficiently with BlackBerry BES Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management utilities to help you track and control BlackBerry devices throughout your company, recommend security policies that make sense for your business, develop custom wireless applications, and make sure that your IT network infrastructure is properly designed to accommodate your BlackBerry clients. In addition, Progent's disaster recovery consultants can help make sure that your BlackBerry data is incorporated in your scheduled backup procedures so that it can be recovered rapidly and thoroughly.

Monterrey Metro Contact Information:
Progent offers consulting services and onsite technical support throughout the Monterrey Metro Area.

Consulting Support for BlackBerry BES Server
BlackBerry Enterprise Server streamlines administration and maintenance of RIM BlackBerry smartphones, offering a single platform for controlling key tasks like smartphone deployment, updates, and deactivation and providing a strong infrastructure for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless communication between Exchange, Novell GroupWise, or Domino messaging servers and BlackBerry handsets and supports remote synchronization.

BES Server features a variety of data protection capabilities starting with advanced data encryption of messages sent between a BlackBerry smartphone and BES Server based on Advanced Encryption Standard (AES) or Triple DES. BlackBerry Enterprise Server also permits great versatility in selecting degrees of security to meet the specific requirements of your mobile network. Progent's BlackBerry certified engineers can help your company to select powerful security features and enable them remotely. Samples of these over-the-air configurable security settings are:

• Lock down a BlackBerry smartphone
• Erase information from a missing or stolen BlackBerry device
• Disable Bluetooth functionality
• Activate built-in defenses against malicious attacks

BlackBerry BES Server also provides versatility in determining ways to keep users from installing or running unsecure or prohibited programs. Progent can help you to choose blocking techniques like:

• Specify exactly what programs are permitted on the device
• Prevent third-party programs from allocating non-volatile memory on the BlackBerry smartphone
• Select what functions external programs can use on the smartphone
• Limit the types of connections external applications running on the BlackBerry device can establish
• Block all third-party software from being installed or run on the device

Expert BlackBerry Consulting and Technical Support Services Available Remotely from Progent
Progent's certified RIM BlackBerry engineers are accessible remotely to deliver prompt assistance to businesses in the Monterrey region or anywhere in Nuevo León. Progent's experienced online technical support team has helped businesses solve computer problems and reduce IT service expenses in each state in the United States and established a large base of satisfied clients. (Refer to Progent's customer testimonials.)

Progent can provide remote help for a wide array of issues associated with RIM BlackBerry software and devices including synchronization, configuration with Exchange Server, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Important RIM BlackBerry certifications earned by Progent's support professionals include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to perform basic support functions such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, establishing account configurations, launching e-mail filters and auto-signature, modifying user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate email software. Progent's seasoned experts can also help your company to resolve a wide array of issues associated with synchronization, handset recognition, messaging reconciliation, web browsing, wireless connectivity, Instant Messaging, desktop application installation, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online technical assistance for small company IT networks, Progent can provide responsive and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless support costs low and, by solving problems quickly, optimizes the productivity of your BlackBerry clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and troubleshoot the BlackBerry BES Server in an Exchange environment. Progent's BlackBerry expert can help you to use resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including resolving enterprise activation problems, adding and deleting BlackBerry device users, setting activation passwords, configuring wireless program installation and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and restore mechanisms.

Progent's BlackBerry consultants can also assist you to use management software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. In addition, Progent can help you understand the function of IT policies in the BlackBerry BES environment and help your company to define and install appropriate security options.

Progent's certified Microsoft Exchange Server experts can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your existing Microsoft Exchange architecture for working smoothly with BlackBerry BES Server or move your BlackBerry solution to the latest version of Microsoft Exchange.

Call or Email Progent to Get Support from a BlackBerry-Certified Consultant
To contact Progent about professional assistance for BlackBerry wireless solutions, phone 1-800-993-9400 or see Contact Progent.