Expanding your remote workforce can have a significant effect on IT infrastructure, security/compliance, and company processes. Progent has 20 years of background assisting small and mid-size businesses to plan, deploy, manage, optimize, and troubleshoot IT networks that incorporate a remote workforce. Progent can assist your Monterey organization to select the appropriate technologies and follow leading practices in creating and operating a safe virtual office ecosystem for telecommuters that promotes collaboration and delivers top value. Progent offers support services ranging from as-needed guidance for helping you over challenging technical bottlenecks to comprehensive project management to help you carry out business-critical tasks.

Progent's consultants can assist Monterey, California companies to succeed with any aspect of creating a high-functioning work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, cloud connectivity, Help Desk outsourcing, data security, backup/restore solutions, and streamlined management.

Network Infrastructure for an At-Home Workforce
Configuring the physical and software infrastructure required to support an at-home workforce can be particularly complicated if you have to accommodate a combination of personal equipment such as PCs and notebooks, routers, and wireless appliances from various manufacturers and with a variety of operating systems and firmware releases. Progent's background delivering remote help for both outdated and current technologies in remote office solutions enables you to make cost-effective use of your existing infrastructure and offers fast access to top-tire consultants for implement essential upgrades. Support services available from Progent to assist you to create a productive telecommuting ecosystem include:

  • Virtual Private Network (VPN) connectivity allows you to establish a safe connection for authorized remote employees to use IT resources situated at your corporate datacenter or in a public cloud. Progent can assist your company to configure and manage VPN access between your at-home workforce and your various network resources by providing online VPN integration consulting. For organizations with Cisco's ASA security appliances, Progent's Cisco-certified ASA Firewall experts can help your telecommuters to set up Cisco's popular AnyConnect client software for safe VPN tunneling for a broad selection of devices including Windows, Mac, iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure (VDI) platforms enable an at-home worker to see and use a data center computer's desktop. This technology provides IT managers more control over the digital ecosystem of at-home employees and ensures them a familiar work experience. Progent's VDI services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops expertise.
  • Routers attach at-home computer networks to the Internet and support VPN connections, home wireless networks, and firewalls. Progent can provide top-tier remote consulting for deploying home routers from a variety of vendors. See router integration support from Cisco-certified experts.
  • Home Wireless networks, often supporting an entire household and visitors, are commonly utilized by telecommuters to connect to their router for work. This can cause throughput and security issues. Progent can assist you to resolve these problems by providing expertise that include Aironet integration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi wireless AP setup assistance.
  • Internet access solutions affect the speed and availability of connections between at-home workers and the corporate data center. Line-of-business processes might demand backup Internet access in the event the primary connection fails. Progent offers expertise for picking ISPs, picking appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet connections. See Internet connectivity solutions.

Contact Progent for Telecommuter Support Services
To get in touch with Progent about creating and managing a productive work-from-home solution for your Monterey, California company, call 1-800-993-9400 or go to Contact Progent.