Enlarging your telecommuter workforce can have a major effect on network infrastructure, security, and corporate processes. Progent has 20 years of experience helping small and mid-size businesses to plan, configure, administer, optimize, and debug IT networks that support work-from-home employees. Progent can help your Monterey organization to select the right technologies and follow leading practices in building and operating a safe virtual solution for teleworkers that facilitates teamwork and delivers top value. Progent can provide support services that go from as-needed expertise for helping you past challenging IT roadblocks to full project management or co-management to help you successfully complete mission-critical initiatives.

Progent can help Monterey, California organizations to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing infrastructure configuration services, IP voice expertise, video conferencing support, collaboration platform customization and training, cloud connectivity, helpdesk services, security monitoring, backup/restore solutions, and unified management.

IP Voice Solutions for Telecommuters
Expanding the company PBX system to accommodate teleworkers is critical to maintaining a productive at-home workforce. A variety of cloud-centric IP voice products are popular with small and mid-size businesses to server telecommuters. Many enterprises rely on Cisco's modern or older products for IP voice management. Progent can assist businesses of any size to plan or maintain a telecommuter IP voice environment that provides the flexibility, transparency and protection needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer high-level support to help businesses tune their existing Cisco IP voice environments to handle an expanding at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end telephony capabilities to devices like IP phones, media processing platforms, Voice over IP gateways, and multimedia apps used throughout the network. Unified Communications Manager manages other combined media services such as unified messaging, video conferencing, and team collaboration networks. For more information about Progent's CUCM support, visit Cisco Unified Communications Manager consultants.
  • Cisco CallManager is Cisco's earlier call-processing agent and has been superseded by Cisco Unified CM. Progent can assist you to maintain your current CallManager environment or migrate efficiently to Cisco's modern IP telephony products. For details about Progent's expertise for Cisco CallManager and Cisco's other early VoIP platforms, see Cisco CallManager consulting services.
  • Cisco IP Gateways enable integration with public telephony networks and with users working outside the corporate firewall like telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways such as the UC520, UC540 and UC560 products as well as for current Cisco Session Initiation Protocol (SIP) gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Platforms supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your wide area network infrastructure to work with these VoIP solutions and provide as-needed integration and debugging services.

Contact Progent for Remote Workforce Expertise
To contact Progent about creating and managing an efficient work-from-home environment for your Monterey, California business, phone 1-800-993-9400 or visit Contact Progent.