Mobile Consulting

Consulting and Technical Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once among the most successful products for achieving mobile access to email, scheduling, web programs, and other vital business information. Progent offers Monterey, California companies support from BlackBerry-premier experts who can help companies to manage existing BlackBerry environments or migrate efficiently to a modern smartphone solution.

As the sophistication of small company networks has increased, and as the demand for world-class security, reliability, and disaster recovery has become the standard for businesses of any size, successful integration and support of RIM BlackBerry solutions has grown increasingly challenging. To deal with issues like security, disaster recovery, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small organizations frequently resort to outside consulting firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can help small organizations to design, manage, and repair BlackBerry solutions economically and efficiently, eliminating the necessity for an in-house BlackBerry technology expert and reducing the cost and hassle of maintaining wireless work groups. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and GIAC-certified network security professionals. This range of knowledge, coupled with Progent's efficient remote service delivery capabilities, gives small businesses a budget-friendly solution for integrating BlackBerry technology productively into their information system.

Progent's experts can assist your business with SQL Server 2019 development support, SQL Server 2016 migration and management consulting, and Microsoft Exchange Server setup so that your data and email systems work optimally with BlackBerry BES Server. Progent can also show you how to upgrade from previous releases of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and control BlackBerry smartphones across your company, recommend security policies that make sense for your company, customize wireless software, and make sure that your network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's business continuity specialists can help ensure that your BlackBerry data is incorporated in your scheduled backup procedures in order that it can be restored rapidly and safely.

Santa Cruz-Monterey Bay Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Santa Cruz and Monterey Counties.

Technical Services for BlackBerry Enterprise Server
BlackBerry Enterprise Server (BES) simplifies administration and maintenance of BlackBerry wireless handsets, providing a centralized solution for handling critical tasks like device deployment, updates, and retirement while also offering a solid foundation for data protection and fault tolerance. BlackBerry Enterprise Server (BES) supports seamless integration between Microsoft Exchange, Novell GroupWise, or Lotus email servers and BlackBerry handsets and allows remote synchronization.

BlackBerry BES Server provides a variety of data protection options starting with automatic data encryption of information transmitted between a BlackBerry device and BES Server based on Advanced Encryption Standard or Triple Data Encryption Standard. BlackBerry Enterprise Server also allows excellent versatility in selecting levels of protection to match the specific needs of your company's network. Progent's BlackBerry authorized engineers can assist you to choose powerful security features and enable them wirelessly. Examples of these over-the-air configurable security features are:

• Lock down a BlackBerry smartphone
• Erase information from a lost smartphone
• Lock out Bluetooth functionality
• Activate built-in protection against malware

BlackBerry BES Server also provides versatility in selecting how to prevent BlackBerry users from installing or running unsecure or unauthorized programs. Progent can assist you to choose protective processes like:

• List precisely what programs are permitted on the device
• Prevent external programs from using persistent memory on the BlackBerry device
• Select which resources third-party programs can use on the BlackBerry device
• Restrict the kinds of access third-party software running on the BlackBerry smartphone can initialize
• Block all external applications from being installed or run on the smartphone

How Progent Can Help You to Manage and Troubleshoot Your BlackBerry Environment
Progent can deliver a seasoned BlackBerry support who has been awarded certifications from RIM in all major facets of BlackBerry technology. Progent's BlackBerry consulting services span areas from troubleshooting synchronization problems to designing wireless productivity solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their associated practice areas include:

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator offers advanced skills for deploying, managing, tracking, and troubleshooting one or several BlackBerry BES Servers in a messaging system based on Exchange Server. Progent's BlackBerry-certified engineer offers support skills in important areas related to BlackBerry management including the BlackBerry Enterprise Solution, Windows permissions, email structure, Outlook, firewalls, proxy servers, TCP/IP, and IT policies and scheduling. Progent can help you to install and delete BlackBerry smartphone users on Exchange Server and Active Directory, configure, track, and manage BlackBerry BES Server, administer BlackBerry smartphones and user accounts, archive and maintain storage groups, apply permissions, set up the Mobile Data System (MDS) and IM, implement push and pull access control lists, manage Exchange data flow, generate, edit, and assign wireless LAN and VPN configuration sets, set up SNMP traps for alerts, and generate reports to summarize SNMP data.

Progent's BlackBerry engineer can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, Windows 7, and Windows 8 workstations, BlackBerry Desktop Manager, VMware ESX, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also assist you to use utilities such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerryDBBackup, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help your company to plan, install, validate, troubleshoot, and document a wireless solution built upon the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's advanced engineering services for BlackBerry include business and network requirements analysis, solution design, installation strategy and execution, performance tuning, configuration of a high-availability architecture, information backup and disaster recovery consulting, and system-wide security engineering.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a wireless environment that fits within your IT budget and aligns with your business plans. Progent can explain the impact of your operational processes on the design of a BlackBerry Enterprise Solution, evaluate your existing connectivity infrastructure's ability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which administration model and equipment meet your requirements, and analyze your messaging system configuration. Progent can also explain the performance impact that the BlackBerry Enterprise Server, Microsoft SQL Server, and Exchange Server have on each other so you can arrive at informed choices about options for software editions, server hardware and storage, network architecture, and application set up.

To maximize system protection, Progent's BlackBerry-certified expert can help your company to select and configure sensible security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also work with Progent's CISSP and CISM-premier security engineers to perform network-wide security assessment and compliance validation and suggest improvements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a BlackBerry-Certified Expert
In order to get in touch with Progent about professional help for BlackBerry mobile wireless integration, phone 1-800-993-9400 or go to Contact Progent.