Montana Computer Consulting Experts
for Small and Midsize Business Networks:
Online Consultation and Troubleshooting
For small business network systems located in the state of Montana, Progent's Microsoft certified technical experts can deliver phone assistance and troubleshooting to repair your network problems quickly and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support databases to diagnose and repair IT problems without the expense and time delays normally associated with on-site service dispatches. In case your Montana company is situated beyond the larger urban areas such as Billings, Missoula, or Great Falls, your nearby network systems support choices may be limited in expertise, or not available during an emergency. This can result in a network that is unusable or causing efficiency loss due to technical issues going unresolved for too long. Progent's team of network engineers average more than ten years of real-world computer industry experience, in the trenches of network support, performing a wide variety of technical tasks for a varied range of clients. This means you obtain not just the technical competency needed for the job, but a professional with field proven methods for applying those skills to provide affordable network solutions.
Business Intelligence Reporting Consulting and Troubleshooting
Progent?s BI reporting experts can provide remote and onsite expertise to assist your organization with any phase of BI reporting from troubleshooting or enhancing applications to designing and implementing an advanced business intelligence solution. Progent's BI consultants can help your company to maintain your existing BI system, help you to migrate databases and applications from an outdated reporting platform to a current one, and deliver as-needed online training tailored to your individual requirements. Progent?s management reporting professionals offer experience in the leading business intelligence reporting and visualization platforms including the SQL Server BI stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel BI add-ins such as Power Pivot and Power View, Report Designer and Report Builder.
Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection specialists can assist businesses to configure Progent's ProSight Email Guard Security Gateway to use your content policies for scanning the content of outbound email messages and attachments and blocking the transmission of sensitive or inappropriate data or spam. ProSight Email Guard's outbound email content filtering solutions can also help avoid reputation loss and stay compliant with industry security standards and regulatory mandates including HIPAA, Sarbanes-Oxley, PCI DSS and PHI. Learn about Progent's entire ProSight portfolio of low-cost network monitoring and management services for small and medium-size businesses.
NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help your organization plan, configure, manage and troubleshoot VMware vSphere and vCloud-based virtualization ecosystem for local datacenters, cloud environments, or hybrid cloud systems. Progent's VMware vSphere and vCloud consulting team offer advanced knowledge for deploying and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent has in-depth experience of VMware vCloud Director, vRealize Automation, vRealize Orchestrator and vCloud Suite tools for managing private and hybrid cloud solutions that provide high uptime, fault tolerance, and disaster recovery.
ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be alerted about impending expirations of SSLs ,domains or warranties. By updating and managing your IT infrastructure documentation, you can save up to 50% of time spent searching for vital information about your network. ProSight IT Asset Management includes a common location for holding and sharing all documents required for managing your network infrastructure such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports a high level of automation for collecting and relating IT information. Whether you?re making enhancements, doing regular maintenance, or reacting to a crisis, ProSight IT Asset Management gets you the information you require the instant you need it. Learn about Progent's ProSight portfolio of managed IT services for small businesses.
Microsoft 365 Cloud Migration Expertise
Progent offers the support of a Cloud Solutions Architect to assist your company to design a smooth move to Microsoft 365 customized for your environment. Prior to presenting this migration project, Progent's cloud expert will conduct a series of information gathering tasks that include running utilities such as IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for viewing your AD, messaging, and Mobile Device Management (MDM) arrangement. Critical information that cannot be discovered with these techniques will be found via discussions with your IT team. Find out more information about Progent's Microsoft 365 cloud migration expertise.
Amazon AWS Planning and Integration Consulting
Progent's Amazon AWS integration experts offer cost-effective online consulting to help companies of any size to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for value-priced archival storage. Progent can help you with every aspect of Amazon AWS integration including requirements analysis, readiness assessment, architectural design, pilot testing, configuration, centralized administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy cloud-based or hybrid environments that efficiently incorporate Amazon AWS cloud services. Progent offers occasional expertise or Progent can provide comprehensive project management outsourcing services to help you move efficiently to the Amazon AWS platform.
CCIE-certified Network Infrastructure Management Consultants
Progent's CCIE-certified networking consultants can help your company to use Cisco's network management tools including DNA Center and Meraki Dashboard to create a cloud-based, on-premises or hybrid network management system that delivers advanced security, uptime and recoverability. To learn more, visit Cisco-certified networking management experts.
Extended Hours Online Support
Progent's affordable after-hours remote technical support program offers clients round-the-clock access to online technical support from Progent's Technical Response Center (TRC). Support services offered outside standard business hours include fixing problems with Windows servers, Windows desktop support, assistance with Microsoft Office programs, system backup and recovery, and basic routing and switching help for Cisco technology.
Progent's IT Experts in the News
To view news stories in which Progent's IT consultants are interviewed, visit Progent in the media. In case you are a member of the media and want to speak with Progent's media interface about cybersecurity or other information technology topics, please get in touch with Darrin Johnson: Teams: darrin.johnson@progent.com. If you are under a pressing deadline and are unable to hook up with Darrin quickly, try contacting Progent's Technical Response Center (TRC) at
Cisco Unity Connection and Unity Express (CUE) Configuration and Support
Cisco Unity Connection, a seamless extension of Cisco Unified Communications Manager, is a unified voice messaging platform that facilitates teamwork by offering flexible set of options for retrieving voice messages within an environment that is simple to deploy and administer. Unity Connection allows you to read and manage voicemail from your email inbox, browser, Jabber, a Cisco Unified VoIP endpoint, an iPhone or other smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, provides affordable voicemail, unified messaging, interactive voice response, and automated-attendant functions for small to medium businesses (SMBs) and enterprise satellite locations with up to 500 voice mailboxes. Progent's Cisco-premier CCIE consulting experts offer Cisco Unity Connection and Unity Express (CUE) integration and technical support support to make sure your voice messaging deployment continues to deliver the highest possible business value.
Help Desk Support for Teleworkers
Progent offers small and mid-size companies overflow or fully outsourced Help Desk Call Center support services for at-home workers. For information about Progent's overflow or fully outsourced Help Desk support for remote workers, visit Help Desk Call Center support services for teleworkers.
Contact a Progent Computer Consultant
To find out how to get in touch with a Progent computer support expert for remote or onsite support, phone
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