Wireless Support

Consulting Support Services for BlackBerry Environments
BlackBerry mobile smartphones were once among the most successful solutions for maintaining mobile connectivity to messaging, calendars, web-based applications, and other vital business data. Progent can provide Modesto, California companies support from BlackBerry-premier consultants who can assist companies to manage their BlackBerry environments or migrate smoothly to a more popular mobile platform.

As the sophistication of small company networks has expanded, and as the demand for enterprise-class protection, dependability, and recoverability has become the norm for organizations of any size, effective deployment and support of BlackBerry solutions has become more difficult. To address issues like data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small businesses often resort to external consulting professionals who offer expertise in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-premier consultants who can help small businesses to plan, manage, and troubleshoot BlackBerry-based environments economically and efficiently, doing away with the necessity for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds cooperating with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISA and GIAC-certified security professionals. This breadth of knowledge, coupled with Progent's efficient online support model, gives small companies an affordable alternative for incorporating RIM BlackBerry technology productively into their business information network.

Progent's engineers can help your business with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Microsoft Exchange setup so that your data and messaging infrastructure operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous editions of BlackBerry and Microsoft software, configure streamlined administration tools so you can track and control BlackBerry devices across your business, recommend security policies that are right for your company, develop custom mobile software, and ensure that your network architecture is properly configured to accommodate your BlackBerry users. Also, Progent's disaster recovery specialists can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored rapidly and safely.

Sacramento Central Valley Contact Information:
Progent offers consulting services and onsite technical support throughout the Sacramento Metro Area.

Consulting and Technical Help for BlackBerry BES Server
BlackBerry Enterprise Server (BES) streamlines administration and maintenance of RIM BlackBerry smartphones, offering a centralized platform for handling critical tasks such as device installation, updates, and deactivation while also offering a solid infrastructure for data protection and fault tolerance. BlackBerry BES Server supports transparent communication between Exchange Server, Groupwise, or Lotus messaging servers and BlackBerry smartphones and allows remote synchronization.

BlackBerry Enterprise Server offers a variety of security options starting with advanced encryption of messages transmitted between a BlackBerry device and BlackBerry Enterprise Server using AES or Triple Data Encryption Standard (Triple DES). BlackBerry Enterprise Server also allows great flexibility in adjusting levels of security to match the special needs of your mobile environment. Progent's BlackBerry authorized engineers can assist your company to select advanced security functions and activate them wirelessly. Samples of these wirelessly selectable security features are:

• Disable a BlackBerry device
• Erase data from a misplaced or stolen smartphone
• Lock out Bluetooth functionality
• Enable internal protection against malicious attacks

BlackBerry Enterprise Server also offers versatility in determining how to prevent BlackBerry users from loading or executing unsafe or unauthorized applications. Progent can help you to choose protective techniques like:

• Specify exactly which programs are allowed on the device
• Block third-party software from using persistent storage on the BlackBerry smartphone
• Select what resources third-party programs can use on the smartphone
• Restrict the kinds of access external software running on the BlackBerry smartphone can establish
• Block all third-party applications from being installed or executed on the device

How Progent Can Assist You to Manage and Troubleshoot Your BlackBerry Solution
Progent can provide a seasoned BlackBerry support who has been awarded certifications from Research in Motion in all key facets of BlackBerry integration. Progent's BlackBerry consulting skills span areas from troubleshooting synchronization problems to designing mobile workforce solutions based on BlackBerry Enterprise Server. These RIM BlackBerry credentials and their respective skill sets include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, choosing account configurations, launching e-mail filters, editing user accounts, update BlackBerry smartphones, transmitting service books, and installing BlackBerry Desktop Manager to run with your corporate messaging software. Progent's seasoned service professionals can also assist your business to troubleshoot a broad array of issues associated with synchronization, handset detection, email reconciliation, web browsing, mobile connectivity, Instant Messaging, workstation software installation, and BlackBerry Desktop Redirector.

As a top innovator in providing nationwide online help for small business IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote support expertise keeps your mobile technical support costs low and, by resolving problems promptly, maximizes the efficiency of your BlackBerry users.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the skills needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange environment. Progent's BlackBerry-certified specialist can help you to utilize resources like BlackBerry Administration Service, the BlackBerry Technical Solution Center, and BESMon to perform important procedures such as troubleshooting enterprise activation problems, registering and deleting BlackBerry smartphone clients, activating passwords, configuring wireless program loading and setup, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring backup and recovery processes.

Progent's BlackBerry-certified consultants can also show you how to operate management software such as the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing wireless LANs for activation. In addition, Progent can explain the function of IT policies in the BlackBerry BES system and assist your company to define and implement sensible security configurations.

Progent's Microsoft-certified Exchange Server experts can cooperate with Progent's BlackBerry Certified Server Support Specialist to help your company to optimize your current Exchange infrastructure for working in conjunction with BlackBerry Enterprise Server or move your BlackBerry solution to the most recent edition of Exchange.

Contact Progent for Support from a BlackBerry-Certified Expert
In order to ask Progent about engineering help for BlackBerry wireless integration, phone 1-800-993-9400 or refer to Contact Progent.