Enlarging your telecommuter workforce may have a significant effect on network architecture, security, and company workflows. Progent has 20 years of experience helping SMBs to plan, configure, administer, optimize, and debug IT networks that incorporate a remote workforce. Progent can help your Mobile company to pick the appropriate tools and follow leading practices in creating and maintaining a secure virtual office solution for telecommuters that promotes collaboration and delivers top value. Progent offers support services ranging from as-needed expertise for helping you past occasional technical bottlenecks to full project management or co-management to help you successfully complete business-critical tasks.

Progent's consultants can help Mobile, Alabama businesses to with any facet of building a high-performing remote work ecosystem by providing network infrastructure configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform selection and deployment, public cloud integration, helpdesk outsourcing, cybersecurity, data protection solutions, and unified management.

VoIP Solutions for Teleworkers
Expanding the business phone system to include telecommuters is critical to maintaining an effective at-home workforce. A broad range of cloud-centric digital PBX platforms are used by SMBs to support telecommuters. Many enterprises depend on Cisco's current or legacy products for VoIP management. Progent can help organizations of any size to plan or maintain a telecommuter VoIP service that provides the flexibility, convenience and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants offer advanced support to assist businesses optimize their existing Cisco VoIP systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) delivers enterprise telephony capabilities to devices such as VoIP phones, media processing products, Voice over IP gateways, and multimedia applications used across the network. CUCM supports additional combined media services such as messaging, voice/video conferencing, and team interaction networks. For details about Progent's CUCM expertise, visit Cisco Unified CM consulting services.
  • Cisco CallManager is Cisco's earlier call-processing software and has been superseded by CUCM. Progent's consultants can help you to support your current CallManager environment or migrate smoothly to Cisco's modern IP telephony solutions. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with clients working beyond the corporate firewall like at-home workers. Progent offers expert support for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, RingCentral and 8x8. Progent can help you to update your wide area network architecture to support these solutions and provide on-demand deployment and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive work-from-home environment for your Mobile, Alabama organization, call 1-800-993-9400 or go to Contact Progent.