Besides offering rapid contact with high-level IT professionals and subject matter experts (SMEs) to help Mobile, Alabama companies with discrete technical issues or longer-term projects, Progent offers temporary supplemental staffing to deliver more generalized assistance like PC support, network management, and Call Center services. Temporary staffing can help businesses to respond to planned or unplanned increases in demand for IT services, which may result from scenarios like mergers and acquisitions, data center relocation, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or new compliance requirements. Temporary staffing can also fill gaps caused by the absence of full-time staff members due to vacations, health issues, termination, or other reasons.

Advantages of Progent's Temporary Staffing Program
Progent's short-term supplemental staffing services give businesses the flexibility to respond to increases in requirements for IT services without being saddled with the expense and hassle that come with reviewing and recruiting reliable IT personnel and without the risk of adding to your full-time staff size.

Key features of Progent's short-term supplemental staffing services include:

  • Rapid availability of proven network pros
  • Easy engagement, cessation, and resumption of services
  • Transparent augmentation of your full-time network support staff
  • Full reporting of services delivered
  • Optional escalation from Tier 1 up to Tier 3 support so even the toughest issues can be handled fast
  • Close relationship with a top-level, full-service source for network expertise
Progent's Shared Help Desk Service
Progent's co-managed Help Desk Call Center service is a specialized flexible staff expansion alternative that enables IT organizations to share the responsibilities of Help Desk support seamlessly between their internal IT staff and Progent's extensive team of IT support experts. Acting as a transparent extension of your in-house Call Center, Progent's co-managed Help Desk Call Center service is a joint support solution powered by the leading shared PSA tool for streamlining, service calls, generating tickets, assigning ownership, tracking responses, and generating management reports.

Why Choose Progent?
Progent has two decades of experience delivering online and on-premises IT services for businesses across the U.S. Progent's IT experts have earned advanced certifications from Microsoft, Cisco, Apple, VMware, Citrix, Palo Alto Networks, and other technology leaders. Progent's security and compliance consultants have earned top certifications including ISSAP, CISA, and GIAC. Learn more about Progent's technology certifications.

Progent's Practice Areas for Mobile, Alabama Companies
Progent's veteran roster of certified engineers offers Mobile, Alabama companies a wide array of remote consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term IT Staffing for Mobile, Alabama Organizations
To learn more details about Progent's short-term staffing services for Mobile, Alabama organizations, call 800-993-9400 or visit Contact Progent.