For small business networks located anywhere in the state of Mississippi, Progent's Microsoft authorized consultants can deliver remote phone assistance and troubleshooting to solve your computer network troubles fast and affordably. Progent has acquired enterprise-level expertise, advanced software utilities, and support knowledge bases to troubleshoot and resolve IT problems while avoiding the high cost and time delays normally associated with onsite service calls. If your Mississippi company is situated beyond the larger metropolitan areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your nearby network support options may be limited in expertise, or not available during urgent situations. This can result in a network that is unstable or causing productivity loss due to technical issues going unresolved for too long. Progent's staff of network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a large variety of technical tasks for a diverse range of clients. This means you get not only the technical skills needed for the task, but a professional with proven methods for applying those skills to deliver cost effective network solutions.

ProSight Duo MFA two-factor Authentication Services for Access Security
Progent's Duo authentication managed services incorporate Cisco's Duo cloud technology to defend against password theft by using two-factor authentication. Duo supports one-tap identity confirmation on iOS, Android, and other out-of-band devices. Using 2FA, when you sign into a secured application and enter your password you are requested to confirm your identity on a device that only you possess and that is accessed using a separate network channel. A broad range of out-of-band devices can be used for this added form of ID validation including an iPhone or Android or watch, a hardware/software token, a landline phone, etc. You may designate multiple verification devices. To find out more about ProSight Duo identity authentication services, visit Duo MFA two-factor authentication (2FA) services for access security.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent can provide the support of a certified VMware VCDX expert to help you plan, deploy, administer and repair VMware vSphere-based virtualization ecosystem for local networks, cloud environments, or hybrid cloud deployments. Progent's VMware vSphere consulting team offer advanced expertise for installing and integrating VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers in-depth understanding of VMware vCloud Director, VMware vRealize Automation (vRA), vRealize Orchestrator (vRO) and vCloud Suite tools for managing private and hybrid cloud environments that provide high uptime, data security, and disaster recovery.

Power BI Solutions
Progent's Power BI experts can help you to plan, install, maintain, update or debug your Power BI environment. Progent can also assist you to organize your target data for Microsoft Power BI visualizations. Progent can help you implement and manage an onsite, cloud, or hybrid network model to run Power BI. For details, visit Progent's Power BI consulting services.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a high-availability and disaster recovery software suite that combines failover storage clustering along with continual replication to deliver rapid, zero data loss disaster recovery (DR) between datacenters that are up to 300km apart from each other. Progent can provide online or on-premises access to a NetApp MetroCluster expert who can assist your business to plan, deploy, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select a topology for your MetroCluster deployment that aligns with your technical needs and IT budget. Progent can ensure you adhere to best practices for configuring your MetroCluster solution by providing help with tasks such as assigning shelf IDs, determining aggregate and plexes layout, setting up FlexVol volumes, setting up Data ONTAP configuration replication service, provisioning Cisco and Brocade switches, implementing a tiebreaker, setting up a TCP/IP configuration replication network between your storage clusters, and testing your disaster recovery system to verify compliance with information assurance standards and regulatory mandates.

Cost Benefits of Help Desk Call Center Management and Co-management Services
Progent's Help Desk outsourcing and co-sourcing service programs allow companies to reduce costs, improve productivity, and respond immediately to fast-changing business conditions. Progent's Co-managed Help Desk services deliver significant budgetary and operational benefits when compared to a Help Desk composed of an internal IT service team. The price for Level 1 support for Progent's Shared Help Desk service is typically less than $18 per user per month. For information about the benefits of Progent's Co-managed Help Desk Call Center services, see Progent's outsourced IT Service Desk benefits.

SharePoint 2016 Migration Consulting Services
SharePoint Server 2016, intended for local implementations of SharePoint, supports integration with Azure-hosted SharePoint Online and Microsoft 365 to enable hybrid network models that transparently unify local and cloud infrastructure and services. Other improvements include rapid deployment with the new MinRole feature, increased scale, higher performance, stronger security and compliance, advanced analytics with Power BI integration, and a more engaging client interface for collaboration. Progent's Microsoft-certified consultants can provide economical remote and on-premises expertise, software development, and debugging services for businesses of all sizes who want to migrate to SharePoint Server 2016 or SharePoint Online from earlier versions of SharePoint. Progent can also help you to design and implement a cost-effective upgrade from SharePoint 2016 to SharePoint 2019 on prem, SharePoint Online, or a hybrid network model that combines onsite and cloud-based components into a cohesive intranet solution. To learn more, visit SharePoint 2016 migration and hybrid integration support.

Progent's Integration Support for Microsoft Windows Server Essentials
Windows Server Essentials is a value-priced, versatile OS that allows small businesses to transition from the older stand-alone in-house datacenter to the contemporary hybrid networking paradigm that includes both local and virtualized cloud-hosted resources. Progent's Microsoft-certified Windows Server 2012 R2 Essentials consulting experts offer budget-friendly remote expertise and troubleshooting support to help you manage your Microsoft Windows Server Essentials environment. After producing Windows Server 2012-R2 Essentials, Microsoft developed Windows Server 2016 Essentials and then Windows Server 2019 Essentials. These updated versions improved Azure cloud integration but ultimately deprecated the pivotal Administrative Dashboard from the Essentials Experience Role. This means that all management and configuration must be performed by hand. This also removes the client backup and remote web access functions. Microsoft recommends that small organizations using Windows Server Essentials move to Microsoft 365. Progent's Azure planning and integration experts can help you plan and carry out a cost-effective migration from any version of Windows Essentials to Microsoft 365.

VMware NSX Virtual Networking
VMware's NSX network virtualization platform enables you to create entire networks in software. NSX allows virtual networks to be deployed in minutes and administered with a high level of automation independent of the physical components used by the underlying IP network. VMware Site Recovery Manager allows programmatic recovery, application mobility, and non-disruptive site migration, failback and re-protect. Site Recovery Manager also enables non-intrusive testing for disaster recovery, updates and fixes and can generate reports to confirm full service recovery, validate SLAs and demonstrate disaster recovery compliance. When used with VMware's NSX virtual network technology, VMware Site Recovery Manager can quickly recover the complete virtualized network topology at the recovery datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware SRM integration specialist to help your organization to plan, deploy, test and maintain a DR solution powered by VMware Site Recovery Manager and VMware NSX.

Exchange Server 2013 Upgrade Services
Exchange Server 2013 includes major enhancements to the functionality of its predecessor Microsoft Exchange 2010 and introduces powerful innovations as well as a redesigned structure. These enhancements affect vital facets of IT including ease of administration, availability, security and compliance, operational costs, collaboration, expandability, throughput, compatibility, and productivity. Progent's Microsoft-certified Exchange Server 2013 consulting experts can deliver remote or onsite expertise to help you administer, tune and troubleshoot your Exchange 2013 environment. Progent also offers Exchange 2016 migration expertise, Exchange 2019 planning and deployment help, and Office 365 Exchange Online integration to help you move to a more up to date release of Exchange Server in an on-premises, cloud-based, or hybrid deployment.

Get in Touch with a Progent Computer Consultant
To learn how to contact a Progent network consultant for remote or on-premises assistance, phone 1-800-993-9400 or go to Online Computer Support.

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