For small business computer networks located in the state of Mississippi, Progent's Microsoft qualified engineers can deliver phone support and troubleshooting to repair your computer network problems quickly and cost effectively. Progent has developed enterprise-grade skills, software utilities, and support knowledge bases to identify and fix network problems while avoiding the high cost and delays normally associated with on-site technical service visits. If your Mississippi company is situated beyond the larger metro areas such as Jackson, Gulfport, Biloxi, or Hattiesburg, your local computer support choices may be limited in expertise, or unavailable during urgent situations. This can result in a network environment that is unusable or causing wasted time due to technical problems persisting for too long. Progent's team of seasoned network engineers average more than ten years of real-world IT industry experience, in the trenches of computer network support, performing a wide range of technical tasks for a extensive range of clients. This means you get not only the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to assist with efficient network solutions.

Cost Benefits of Helpdesk Management and Co-management Services
Progent's Helpdesk outsourcing and co-sourcing service programs help organizations to save money, improve productivity, and respond quickly to fast-changing economic environments. Progent's Co-managed Help Desk Call Center services offer substantial budgetary and operational advantages when compared to a Help Desk Call Desk composed of an internal IT support group. The price for Level 1 IT support for Progent's Co-managed Help Desk service averages below $18 per user per month. For information about the advantages of Progent's Shared Help Desk services, visit Progent's outsourced IT Call Desk benefits.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or onsite NetApp SAN consulting support for NetApp's entire family of SAN storage products including Data ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster array-based clustering, FlexPod private cloud architecture, SnapMirror, SnapVault and OSSV incremental D2D backup, Virtual Storage Console for VMware vSphere, MultiStore/vFiler for storage partitioning, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series storage products. Areas of NetApp SAN storage solutions supported by Progent include system architecture, hybrid-cloud deployment, virtualization, migrations, transparent patching, system management, information assurance, high availability, and troubleshooting. Progent can provide Tier 3 support to assist you to take care of problems with NetApp SAN storage deployments efficiently following best practices.

MS Project Server Consulting
Progent's certified Microsoft Project experts offer advanced remote and onsite support services for Microsoft Project Server and Project Online as well as for Microsoft products that integrate closely with Microsoft Project. Consulting services offered by Progent include Project Server integration, SharePoint Server 2019 design and configuration, SharePoint 2016 migration consulting and application development, SQL Server 2019 integration and development, SQL Server 2017 integration and development, Microsoft SQL Server 2016 upgrades, Microsoft Exchange Server 2019 support, Microsoft Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Office Excel and Microsoft 365 Excel application support, plus PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE engineers to help you to optimize your environment to accommodate local, branch, home-based, and mobile workers so that they can utilize Microsoft Project Server to work together safely and productively. Progent's certified network security experts can help your IT team to plan and police security workflows that protect important project data without interfering with the efficient exchange of authorized data.

Full Array of Security Consulting Services
Progent's CISA, GIAC, and CISSP certified security consultants can help your company to perform complete security assessments, restore operations rapidly from compromised security, configure firewalls, set up safe techniques for off-site and mobile access, deploy spam and virus protection and email encryption, and create a company-wide security strategy based on 24x7 automated network monitoring. Progent's ProSight family of managed security monitoring services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for unified endpoint security.

Progent's Consulting, Programming and Training Support for Office Excel and Microsoft 365 Excel
Progent's certified Microsoft 365 Excel consultants can assist your company to develop advanced Excel-based programs or provide one-on-one training in the sophisticated features of Microsoft Excel desktop and Microsoft 365 Excel. Progent's consultants can also assist your company to build and maintain a safe, robust network and communications infrastructure to support your Microsoft Excel applications. Progent's SharePoint Server experts can show your company ways use Excel Services to expand the power of Microsoft Office Excel by incorporating dynamic Excel spreadsheets into business intelligence portals and dashboards. Progent's Microsoft Dynamics 365 specialists can demonstrate how to exchange data between Microsoft 365 Excel and other platforms by delivering services such as Microsoft Dynamics GP custom programming and MS Dynamics 365 Business Central/NAV ERP software integration.

Microsoft 365 Cloud Integration Consulting
Progent offers the services of a Microsoft Cloud Solutions Architect to help you to plan a smooth move to Microsoft 365 customized for your environment. Before presenting this migration project, Progent's cloud consultant will carry out a series of investigative exercises that include running utilities like IdFix, the Exchange Best Practices Analyzer (ExBPA), and specialized scripts for reviewing your AD, messaging, and Mobile Device Management setup. Key information that cannot be found with these techniques will be found via discussions with your IT team. Find out more information about Progent's Microsoft 365 cloud migration consulting.

PC Desktop Consulting and Support Services
Progent offers a wide range of affordable services to assist your company to install, integrate, troubleshoot, and administer desktop PCs and notebooks powered by Microsoft Windows, macOS and OS X, or various editions of Linux. Progent's desktop PC consulting services include Windows 11 deployment support, Windows 10 planning assistance, Microsoft Windows 8.1 expertise, Windows 7 support, Microsoft Office and Microsoft 365 integration, and 64-bit operating system upgrades.

Disaster Recovery/Business Continuity Planning Consulting Support
Progent offers high-level remote consulting for disaster recovery/business continuity planning, testing, and education to assist your company to respond to potential disasters, minimize service disruption for your essential IT functions, eliminate lost information, and comply with regulatory mandates and contractual obligations. Progent's business continuity experts can team with your management and network administration staff to perform risk evaluation, define interdependencies, identify the resources required to run your business, prioritize key IT services and define acceptable recovery times, select hot backup sites, set up safe offsite connectivity for key workers, implement notification systems and define duties for personnel, document a complete recovery and test plan, and train management and technical staff to carry the agreed upon solution. Progent's Windows Server 2019 high availability (HA) cluster consultants and Windows Server 2016 disaster recovery/business continuity consultants can assist you to create an affordable disaster recovery/business continuity solution for multi-site or hybrid cloud environments utilizing failover cluster tools field-tested in Microsoft's Azure public cloud.

Palo Alto Networks Firewall Planning and Integration Services
Progent's Palo Alto Networks firewall experts can help you select, configure, and manage Palo Alto Networks PA-Series firewalls to provide a modern cybersecurity ecosystem that spans your data center and cloud-based resources and guards all users at any location with any endpoint device. To find out more, see Progent's Palo Alto Networks firewall integration services.

Wireless VoIP Phone Integration and Troubleshooting
Successful integration of Cisco's wireless IP phones usually demands that IT teams configure and optimize numerous components of your Wi-Fi infrastructure such as wireless access points, switches, wireless LAN controllers, and network management software. Progent's wireless VoIP phone configuration consultants can provide online and on-premises support to help you build and manage a Cisco wireless IP phone deployment by delivering integration services that can range from debugging the configuration of an IP phone or access point to offering project management outsourcing or co-sourcing services for updating the Wi-Fi architecture of a campus.

NinjaOne Endpoint Monitoring and Management
ProSight LAN Watch with NinjaOne RMM software offers a unified, cloud-driven platform for managing your network, server, and desktop devices by offering tools for streamlining common time-consuming tasks. These include health monitoring, patch management, automated remediation, endpoint setup, backup and recovery, anti-virus response, remote access, standard and custom scripts, asset inventory, endpoint status reports, and troubleshooting help. When ProSight LAN Watch with NinjaOne RMM uncovers a serious incident, it sends an alert to your designated IT management staff and your Progent technical consultant so potential problems can be taken care of before they impact your network. Find out more about ProSight LAN Watch with NinjaOne RMM server and desktop monitoring services.

Data Protection Manager Consulting Services
System Center 2016 Data Protection Manager offers small to mid-size organizations near-continuous backup and simplified recovery functions for Microsoft environment. SCDPM 2016 delivers application-sensitive backup for key platforms such as Microsoft SQL, Exchange Server and SharePoint, protects Windows and Linux VMs, works with VMs hosted by Windows Hyper-V as well as VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft-certified SCDPM 2016 consulting experts can help you to plan, deploy, administer, and repair a multi-site backup/recovery solution powered by DPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from a legacy solution, and Progent can optimize your SCDPM 2016 ecosystem for on local, colocated, cloud or hybrid deployments. Progent can provide remote or onsite consulting expertise and can deliver occasional expertise to resolve challenging issues or provide end-to-end project management or co-management support to make sure you finish your SCDPM 2016 initiative on time and within your budget.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of IT security professionals. GIAC certifications are recognized by companies and government organizations all over the world including and the United States NSA. Progent's GIAC-certified information assurance consultants offer help with all of the security disciplines addressed within the GIAC certification such as evaluating infrastructure vulnerability, security incident management and response, traffic analysis, web services security and security information and event management (SIEM) solutions for compliance with government requirements for promptly reporting events.

Talk to a Progent Network Support Expert
To see how to access a Progent computer consultant for remote or onsite help, call 1-800-993-9400 or visit Online Computer Support.

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