Enlarging your telecommuter workforce may have a significant effect on IT infrastructure, cybersecurity, and corporate workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, configure, administer, tune, and troubleshoot IT networks that support a remote workforce. Progent can help your Mission Viejo organization to pick the appropriate technologies and adhere to leading practices in building and operating a safe virtual office solution for teleworkers that facilitates teamwork and delivers maximum business value. Progent offers support services ranging from as-needed expertise for getting you past challenging IT roadblocks to full project management to help you carry out business-critical tasks.

Progent's consultants can assist Mission Viejo, California businesses to with any facet of creating a high-performing work-at-home ecosystem by providing network infrastructure design and configuration services, IP voice expertise, voice/video conferencing integration, collaboration platform customization and training, cloud connectivity, helpdesk augmentation, endpoint security, data protection solutions, and unified management.

IP Voice Solutions for Remote Workers
Extending the company PBX system to include teleworkers is critical to maintaining a productive work-at-home solution. A broad range of cloud-based IP voice platforms are popular with small and mid-size businesses to support telecommuters. Many larger organizations depend on Cisco's modern or legacy products for IP voice solutions. Progent can help organizations of all sizes to plan or tune a remote IP voice service that delivers the flexibility, transparency and security needed for telecommuters. Progent's Cisco-certified CCIE Voice consultants can provide high-level support to help businesses tune their existing Cisco VoIP systems to support an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM) delivers high-end telephony features to devices such as VoIP phones, media processing products, Voice over IP gateways, and mixed media applications deployed throughout the network. Unified Communications Manager supports additional mixed media services such as unified messaging, video conferencing, and customer collaboration networks. For more information about Progent's CUCM support, refer to Cisco Unified CM consultants.
  • CallManager is Cisco's earlier call-processing agent and has been replaced by CUCM. Progent's consultants can help your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony solutions. For details about Progent's expertise for Cisco CallManager and Cisco's other early IP voice products, visit Cisco CallManager expertise.
  • Cisco IP Gateways provide integration with public telephony networks and with users operating beyond the corporate perimeter such as telecommuters. Progent can provide expert support for Cisco's legacy IP gateways like the UC520, UC540 and UC560 series as well as for current Cisco SIP gateways. See Cisco SIP gateway configuration expertise.
  • Other VoIP Products supported by Progent's consultants include Vonage, Intermedia Unite and 8x8. Progent can help you to expand your wide area network infrastructure to support these solutions and deliver as-needed deployment and troubleshooting services.

Contact Progent for Remote Workforce Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Mission Viejo, California company, call 1-800-993-9400 or go to Contact Progent.