Expanding your at-home workforce may have a significant impact on IT infrastructure, cybersecurity, and company culture. Progent has 20 years of experience assisting SMBs to design, deploy, manage, tune, and troubleshoot IT networks that support at-home workers. Progent can help your Mission Viejo organization to select the right tools and follow best practices in creating and maintaining a safe virtual office solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide support services that go from on demand guidance for getting you past challenging technical roadblocks to full project management or co-management to help you carry out mission-critical initiatives.

Progent can assist Mission Viejo, California organizations to succeed with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure configuration services, VoIP PBX troubleshooting, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, helpdesk services, security monitoring, data protection solutions, and centralized management.

Infrastructure for Telecommuters
Configuring the network infrastructure required to support an at-home work environment can be particularly challenging if you must manage a combination of personal equipment like PCs and notebooks, routers, and wireless appliances from different manufacturers and with a variety of operating systems and firmware levels. Progent's experience providing remote help for both legacy as well as modern IT products in remote office solutions enables you to make efficient use of your existing infrastructure and provides you with fast access to top-tire consultants for implement essential upgrades. Services available from Progent to assist you to implement a high-functioning telecommuting infrastructure include:

  • Virtual Private Network technology makes it possible to create a secure connection for authorized remote workers to use IT assets located at your corporate data center or in the cloud. Progent's consultants can help you to deploy and maintain VPN access between your teleworkers and your various IT resources by providing online VPN configuration support. For organizations using Cisco's ASA firewalls, Progent's Cisco-certified ASA Firewall consultants can assist your at-home workers to set up Cisco's AnyConnect client software to provide secure VPN connections for a broad selection of devices such as Windows, Mac, Apple iOS, Linux, and Google Android.
  • Virtual Desktop Infrastructure products allow an at-home worker to see and interact with a remote computer's desktop. This gives IT managers substantial control over the computing ecosystem of telecommuters and offers remote users a consistent and more productive work experience. Progent's virtual desktop services include Windows Remote Desktop support and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers attach at-home computer networks to the Internet and support VPN tunnels, local Wi-Fi networks, and firewall services. Progent offers top-tier remote support for configuring routers from a variety of manufacturers. See router integration services from Cisco-certified consultants.
  • Home Wi-Fi networks, often shared by families and guests, are frequently used by at-home employees to access their router for work. This can create throughput as well as cybersecurity issues. Progent can help you to mitigate these issues by delivering expertise that include Cisco Aironet configuration expertise, Cisco-certified Meraki WiFi installation expertise, and Ubiquiti Unifi WiFi access point integration assistance.
  • Internet connectivity solutions affect the speed and reliability of connections between at-home workers and the corporate network. Business-critical applications might demand backup Internet connections in case the normal connection fails. Progent can provide guidance for selecting ISPs, selecting appropriate bandwidth and data volume offerings, and setting up fault-tolerant Internet connections. Refer to Internet access solutions.

Contact Progent for Telecommuter Expertise
To contact Progent about building and maintaining a productive work-from-home environment for your Mission Viejo, California organization, call 1-800-993-9400 or visit Contact Progent.