Ransomware Hot Line: 800-462-8800
24x7 Online Help from a Top-tier Ransomware Engineer
Ransomware needs time to steal its way through a network. For this reason, ransomware assaults are typically launched on weekends and at night, when IT personnel are likely to be slower to become aware of a penetration and are less able to organize a quick and forceful response. The more lateral movement ransomware can make inside a target's network, the more time it takes to recover core operations and scrambled files and the more data can be stolen and posted to the dark web.
Progent's Ransomware Hot Line is designed to guide organizations to carry out the urgent first step in mitigating a ransomware assault by containing the malware. Progent's remote ransomware experts can assist businesses in the Mission Viejo area to identify and quarantine infected devices and protect undamaged assets from being compromised.
If your network has been penetrated by any version of ransomware, don't panic. Get immediate help by calling Progent's Ransomware Hot Line at 800-462-8800.
Progent's Ransomware Recovery Expertise Available in Mission Viejo
Current variants of crypto-ransomware such as Ryuk, Sodinokibi, Netwalker, and Egregor encrypt online files and infiltrate any available system restores. Data synched to the cloud can also be corrupted. For a vulnerable environment, this can make automated restoration nearly impossible and basically knocks the datacenter back to the beginning. So-called Threat Actors (TAs), the cybercriminals responsible for ransomware attack, insist on a settlement payment for the decryption tools needed to recover scrambled files. Ransomware attacks also try to steal (or "exfiltrate") information and TAs demand an additional settlement in exchange for not posting this information or selling it. Even if you are able to restore your system to a tolerable point in time, exfiltration can be a major issue depending on the sensitivity of the stolen data.
The restoration work subsequent to ransomware breach involves several distinct stages, the majority of which can be performed in parallel if the recovery workgroup has enough members with the necessary experience.
- Containment: This urgent first response involves arresting the sideways progress of the attack across your network. The longer a ransomware assault is allowed to go unrestricted, the more complex and more expensive the recovery process. Recognizing this, Progent keeps a 24x7 Ransomware Hotline staffed by seasoned ransomware response engineers. Quarantine processes include isolating infected endpoint devices from the rest of network to block the spread, documenting the IT system, and protecting entry points.
- Operational continuity: This covers restoring the network to a minimal useful level of capability with the shortest possible downtime. This effort is typically the highest priority for the victims of the ransomware assault, who often see it as an existential issue for their business. This project also demands the widest range of IT skills that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, office and line-of-business applications, network topology, and protected remote access. Progent's ransomware recovery team uses state-of-the-art workgroup tools to organize the multi-faceted recovery effort. Progent appreciates the importance of working quickly, tirelessly, and in concert with a client's management and IT staff to prioritize tasks and to put critical resources back online as fast as feasible.
- Data recovery: The effort necessary to recover files impacted by a ransomware assault varies according to the condition of the network, the number of files that are affected, and which recovery techniques are needed. Ransomware attacks can destroy pivotal databases which, if not properly closed, may need to be rebuilt from scratch. This can apply to DNS and AD databases. Exchange and SQL Server rely on AD, and many financial and other business-critical platforms depend on SQL Server. Often some detective work may be needed to locate clean data. For example, undamaged Outlook Email Offline Folder Files may exist on staff PCs and laptops that were not connected during the ransomware attack. Progent's ProSight Data Protection Services utilize Altaro VM Backup tools to protect against ransomware attacks via Immutable Cloud Storage. This produces tamper-proof data that cannot be modified by any user including administrators.
- Deploying modern AV/ransomware defense: ProSight ASM incorporates SentinelOne's behavioral analysis technology to offer small and medium-sized businesses the advantages of the same AV tools implemented by many of the world's biggest corporations including Netflix, Visa, and Salesforce. By providing in-line malware filtering, classification, mitigation, restoration and analysis in a single integrated platform, Progent's ASM lowers TCO, streamlines administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ProSight Active Security Monitoring was ranked by Gartner Group as the "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, dealer, and integrator. Find out about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense with SentinelOne technology.
- Negotiating a settlement with the threat actor (TA): Progent is experienced in negotiating settlements with hackers. This requires close co-operation with the ransomware victim and the insurance carrier, if any. Activities include determining the type of ransomware used in the assault; identifying and making contact with the hacker; verifying decryption capabilities; deciding on a settlement amount with the ransomware victim and the insurance provider; negotiating a settlement amount and timeline with the TA; checking adherence to anti-money laundering sanctions; carrying out the crypto-currency disbursement to the hacker; acquiring, reviewing, and operating the decryption tool; debugging failed files; building a clean environment; remapping and reconnecting datastores to match exactly their pre-encryption condition; and recovering machines and services.
- Forensic analysis: This process is aimed at uncovering the ransomware attack's storyline throughout the targeted network from beginning to end. This audit trail of how a ransomware attack progressed within the network assists you to evaluate the impact and highlights vulnerabilities in security policies or processes that need to be rectified to prevent later breaches. Forensics entails the examination of all logs, registry, GPO, Active Directory, DNS, routers, firewalls, schedulers, and basic Windows systems to check for variations. Forensics is usually assigned a top priority by the cyber insurance provider. Since forensics can take time, it is vital that other important activities such as operational continuity are performed in parallel. Progent maintains a large roster of information technology and data security professionals with the skills needed to perform activities for containment, operational resumption, and data recovery without interfering with forensics.
Progent's Qualifications
Progent has provided online and onsite network services throughout the United States for more than two decades and has earned Microsoft's Partner designation in the Datacenter and Cloud Productivity competencies. Progent's team of SMEs includes consultants who have been awarded high-level certifications in core technologies such as Cisco networking, VMware, and major Linux distros. Progent's cybersecurity consultants have earned industry-recognized certifications such as CISM, CISSP-ISSAP, GIAC, and CMMC 2.0. (Refer to certifications earned by Progent consultants). Progent also offers top-tier support in financial and Enterprise Resource Planning application software. This broad array of expertise allows Progent to identify and consolidate the surviving pieces of your IT environment following a ransomware assault and rebuild them quickly into an operational network. Progent has worked with top insurance providers like Chubb to assist businesses recover from ransomware attacks.
Contact Progent for Ransomware Recovery Consulting in Mission Viejo
For ransomware system recovery expertise in the Mission Viejo area, phone Progent at 800-462-8800 or visit Contact Progent.