For small office networks located in the state of Minnesota, Progent's Microsoft qualified consultants can provide phone help and troubleshooting to solve your network systems issues fast and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support databases to troubleshoot and fix IT problems without the expense and time delays associated with on-site service dispatches. In case your Minnesota organization is situated outside of the larger metropolitan areas such as Minneapolis, St. Paul, Rochester, Duluth, or Bloomington, your local network systems support options may be limited in technical capability, or unavailable during an emergency. This can result in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent's group of seasoned network professionals average more than twelve years of real-world industry experience, in the trenches of IT support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not only the technical expertise needed for the task, but an expert with proven methods for applying that expertise to deliver excellent network solutions.

Consulting and Support Services for System Center 2016 Virtual Machine Manager (SCVMM 2016)
System Center 2016 Virtual Machine Manager is part of Microsoft's System Center 2016 suite of network management tools and is intended to provide a centralized solution for configuring and managing virtualized datacenters across hybrid environments that can include on-premises and hosted datacenters and Azure publics cloud services. Progent's SCVMM 2016 consultants can assist businesses of all sizes with all facets of designing, deploying, and managing a SCVMM 2016 ecosystem. Progent can assess your virtualization architecture, help you migrate efficiently from legacy releases of VMM, develop workflows for building and deploying virtual machines and VM hosts, implement fault-tolerant scale-out clusters, integrate your private cloud resources with public clouds, configure virtual switches, write and debug PowerShell scripts, and help you evaluate the potential advantages of new capabilities like Storage Replica and Shielded VMs. Progent's certified virtualization professionals offer advanced Hyper-V consulting and VMware ESXi support.

Live Online Training Classes for Popular Desktop Apps
Progent provides online instruction for popular client software. Progent's Online training covers areas that include Microsoft 365 Excel and Power BI reporting, Microsoft 365 Word VBA macro programming, Publisher collaboration, Office Outlook calendar sharing, Microsoft 365 Access programming, Microsoft Dynamics GP customization, Windows 10 configuration, and Windows 11 migration. Virtual learning offers all the advantages of conventional classroom seminars, such as immediate communication between students and trainers, but eliminates the costs of transportation and the challenge of trying to accommodate the availability of trainers and trainees.

High-level Project Management Consultants
For enterprise project management support, Progent can provide access to senior information technology professionals with years of background as IT project managers for program development, information technology deployment, and process engineering working with organizations ranging from Big 4 firms to dot-com startups to state government agencies. These proven project managers can provide advanced management skills to assist enterprise clients to follow best practices to ensure that strategic projects are completed on schedule and within budget.

ProSight DPS ECHO Managed Cloud Backup and Recovery
ProSight Data Protection Services (DPS) ECHO provide small and medium-sized organizations an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight Data Protection Services ECHO automates your backup processes and enables rapid recovery of vital files, applications and VMs that have become lost or corrupted as a result of hardware failures, software bugs, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware images. Important data can be backed up on the cloud, to a local device, or to both. Progent's backup and recovery specialists can provide world-class expertise to set up ProSight Data Protection Services to be compliant with regulatory standards like HIPAA, FIRPA, PCI and Safe Harbor and, whenever necessary, can help you to recover your critical data. Read about the entire ProSight series of low-cost network management outsourcing services for small businesses.

Microsoft SQL Server 2012 Consulting Services
Progent offers the expertise of certified SQL Server 2012 consultants and seasoned software developers, database administrators, project management experts, Cisco-certified network architects, disaster recovery/business continuity planning specialists, and data security professionals to assist your business to manage SQL Server 2012. Progent can also provide SQL Server 2016 upgrade expertise or SQL Server 2019 upgrade assistance to help you adopt a more current release of SQL Server.

Backup/Restore Consulting Services for a Remote Workforce
Progent can help small and mid-size businesses to design, deploy, test and maintain backup/recovery solutions to support telecommuters. To learn about Progent's data protection expertise for telecommuters, go to data protection consulting services for an at-home workforce.

CISM-certified Cybersecurity Management Consultants
Progent offers the support of CISM Premier network security management experts. The Certified Information Security Manager (CISM) organization describes the core competencies and worldwide standards of skill that IT security professionals are required to learn. It provides executive management the assurance that consultants who have earned their CISM certification possess the background and knowledge to provide effective security administration and consulting consulting.

Responsiveness of Progent's Technical Response Center for Online Computer Support
Progent's Technical Response Center is committed to providing the best level of online IT support services offered anywhere for urgent and standard issues. For urgent problems that affect multiple workers, vital personnel, or a line-of-business application, the Technical Response Center can respond in less than an hour. For non-critical issues, the TRC will in less than two hours. Regardless of criticality, your trouble ticket will be created promptly and accurately, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you on every resolved issue to make sure you are satisfied with the outcome and willing to close the trouble ticket. Learn more details about Progent's TRC Customer Commitment.

Dynamics GP (formerly Great Plains) Programming and Support
Dynamics GP 2015 R2 features an updated design that enhances cloud readiness, works with the most popular handheld devices, permits one-time sign-on with Microsoft Azure AD (now branded Microsoft Entra), and tightens security. Progent's experienced Microsoft Dynamics GP 2015 R2 consultants offer the broad technical skills and hands-on experience to resolve the many IT and business challenges associated with managing Dynamics GP 2015 R2 and can assist your organization to design and execute an efficient upgrade to the latest version of Microsoft Dynamics GP that will maximize the business value of your investment in this powerful product.

Remote Call Center Services for Small Businesses
Progent's Standard Help Desk Services provide a complete service desk solution that handles all aspects of online desktop support from service requests through trouble ticket generation, assigning ownership, screen sharing, status tracking, problem resolution, and and reporting. Intended for small organizations with few dedicated service personnel for desktop issues, Progent's Help Desk Services provide remote support at a significant discount off Progent's normal desktop service rates. Progent also offers rapid as-needed escalation to Level 2 and Level 3 consultants to resolve challenging issues. For details, see Progent?s remote Help Desk services for small businesses.

Progent's Integration and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to streamline their operations by automating key sales functions including listings, orders, shipments, inbound and outbound fulfillment, and reports. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their reach, reduce their cost of sales, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) developers can collaborate with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and get to market quickly.

Get in Touch with a Progent Network Support Expert
To learn how you can access a Progent computer consultant for remote or on-premises support, call 1-800-993-9400 or visit Online Network Help.

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