Enlarging your telecommuter workforce may have a significant impact on network architecture, cybersecurity, and corporate culture. Progent has two decades of experience assisting businesses of all sizes to design, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can help your Minneapolis organization to pick the appropriate technologies and adhere to best practices in creating and operating a safe virtual ecosystem for teleworkers that facilitates teamwork and delivers maximum value. Progent offers services ranging from as-needed expertise for helping you past occasional IT roadblocks to comprehensive project management or co-management to help you successfully complete mission-critical initiatives.

Progent's consultants can assist Minneapolis, Minnesota companies to succeed with any aspect of creating a high-performing work-at-home ecosystem by providing network infrastructure configuration services, IP voice troubleshooting, video conferencing integration, collaboration platform customization and training, public cloud connectivity, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.

Video Conferencing for At-Home Workers
A wide range of voice/video conferencing products from major technology companies enable virtual discussions, video and voice conferencing, chat, and screen/content sharing for both onsite workers and at-home workers. Many organizations utilize a mix of products to accommodate their various partners and customers. Progent can assist your organization to manage your current conferencing ecosystem and enhance the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications platform that enables real-time presence, instant messaging, audio and video calling and conferencing plus the seamless integration of these functions within Office desktop and Microsoft 365 applications such as PowerPoint, Word, and Excel. Progent can provide the expertise of Microsoft-certified consultants who can help you to set up and manage Skype for Business client software to support your at-home employees. To learn more about Progent's support services for Skype for Business, see Skype for Business consulting services.
  • FaceTime is Apple's multiuser video phone app for iOS and Mac devices. FaceTime runs on Wi-Fi or cellular Internet connections. Current versions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's support expertise for FaceTime, refer to Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for virtually all desktop or mobile devices. Offered through Cisco's Webex Cloud, Webex services include sharing specific content or computer screens, presentations that embed rich media such as Microsoft PowerPoint, session recording, plus revision and playback for future reference and training. For details about Progent's support services for Cisco Webex and for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams acts as a hub for conversations, contacts, and content with features such as video conferencing, persistent threaded chat, plus data sharing. For details about Progent's support expertise for Microsoft Teams as well as for other Microsoft 365 apps, see Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide integration and troubleshooting services for these conferencing platforms and assist you to tune your network architecture to host them.

Contact Progent for Remote Workforce Expertise
To get in touch with Progent about creating and managing a productive telecommuter solution for your Minneapolis, Minnesota business, call 1-800-993-9400 or visit Contact Progent.

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