Besides offering fast contact with top-tier network professionals and subject matter experts to help Minneapolis, Minnesota companies to resolve discrete IT issues or strategic initiatives, Progent offers short-term supplemental staffing to deliver more generalized services such as PC help, IT administration, and Help Desk call center response. Temporary staffing can help organizations to deal with planned or surprise peaks in the need for network personnel, which may result from scenarios like mergers and acquisitions, site moves, technology upgrades, business process changes like work-from-home, disaster response, seasonal variations, or regulatory changes. Temporary staffing can also cover voids left by the absence of full-time staff members due to scheduled vacations, health issues, resignation, or other reasons.

Advantages of Progent's Short-Term IT Staffing Services
Progent's temporary staffing services offer organizations the ability to react to surges in demand for network services without dealing with the expense and hassle that come with identifying and recruiting reliable IT personnel and without the risk of increasing your permanent staff size.

Important features of Progent's temporary staffing services include:

  • Rapid availability of seasoned network pros
  • Simple engagement, termination, and re-engagement of services
  • Seamless extension of your full-time network support staff
  • Comprehensive reporting of all services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled fast
  • Strong relationship with a world-class, full-service source for IT support
Progent's Co-managed Help Desk Service
Progent's co-managed Help Desk Call Center program is a specialized flexible staff expansion alternative that enables IT groups to divide the work of Help Desk support transparently between their full-time network personnel and Progent's extensive pool of technical support specialists. Acting as a seamless extension of your full-time Help Desk, Progent's co-managed Help Desk Call Center service is a collaborative support solution powered by the leading group PSA platform for managing, service calls, generating tickets, assigning ownership, tracking responses, and generating documentation.

Why Choose Progent?
Progent has two decades of experience delivering online and onsite network expertise for businesses throughout the U.S. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, IBM, and other leading vendors. Progent's cybersecurity experts hold top certifications including CISSP, CISM, and GIAC. Find out more details about Progent's certifications.

Progent's Practice Areas for Minneapolis, Minnesota Organizations
Progent's nationwide roster of certified consultants and technical experts can deliver Minneapolis, Minnesota businesses a wide range of online technical guidance and debugging services. Areas of expertise covered under Progent's consulting program for IT service firms include:

Contact Progent for Short-Term Staff Augmentation for Minneapolis, Minnesota Companies
To find out more about Progent's short-term staff augmentation services for Minneapolis, Minnesota organizations, call 800-993-9400 or visit Contact Progent.