Mobile Technology Consulting

Consulting and Technical Support Services for BlackBerry Solutions
BlackBerry wireless smartphones were once one of the most popular products for achieving mobile access to messaging, scheduling, web-based applications, and other vital business information. Progent offers Minneapolis, Minnesota companies the expertise of BlackBerry-premier experts who can help businesses to manage their BlackBerry environments or migrate efficiently to a modern mobile platform.

As the complexity of small business networks has expanded, and as the demand for world-class protection, dependability, and recoverability has grown to be the norm for companies of all sizes, successful integration and maintenance of BlackBerry solutions has grown more challenging. To deal with issues such as security, disaster recovery, and synchronization of BlackBerry handhelds with diverse email servers and shared databases, small businesses frequently resort to outside support firms who specialize in RIM BlackBerry installation and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the requirement for an internal BlackBerry technology expert and lowering the cost and hassle of maintaining mobile work groups. Progent's BlackBerry technology specialists have extensive experience working with Progent's Microsoft-certified experts, Cisco CCIE-certified network engineers, and CISSP and CISM-certified network security professionals. This breadth of experience, combined with Progent's proven online support model, provides small businesses a budget-friendly solution for incorporating BlackBerry products productively into their IT system.

Progent's consultants can assist you with SQL Server 2019 integration and development consulting, SQL Server 2016 management consulting, and Exchange setup so that your data and messaging infrastructure operate optimally with BlackBerry BES Server. Progent can also help you to upgrade from older editions of BlackBerry and Microsoft software, set up streamlined administration tools so you can monitor and support BlackBerry devices across your business, define security policies that are right for your business, develop custom mobile software, and ensure that your network architecture is properly configured to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures in order that it can be restored quickly and safely.

Minneapolis-St Paul Metro Area Contact Information:
Progent offers consulting services and onsite technical support throughout the Twin Cities Metro Area.

BlackBerry BES Server Technical Help
The BlackBerry Enterprise Server (BES) gives businesses a single and secure mechanism for integrating BlackBerry wireless devices into their email, groupware, and application infrastructure. BlackBerry BES Server enables mobile BlackBerry clients to connect to Exchange Server, Domino, or Groupwise email and to synchronize BlackBerry handsets with PC desktops to achieve data consistency for collaborative programs like calendars, contact lists, to-do lists, instant messaging, and custom business software. Due to BlackBerry Enterprise Server integration with Microsoft Exchange, users carrying BlackBerry handsets can have effortless access to Exchange email and to IM-aware applications through Microsoft Communications Server and Microsoft Lync Server 2010 support.

Progent's BlackBerry-certified engineers can show you how to design, deploy, and support BlackBerry BES Server so you can maximize the productivity of BlackBerry users, simplify the management of a BlackBerry environment, and reduce the cost of maintaining mobile workers.

Progent's Online BlackBerry-certified Support is Quick and Affordable
For companies in Minneapolis, Minnesota who want fast and economical help from an authorized RIM BlackBerry consultant, Progent delivers effective remote assistance from a veteran support team who have provided IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Remote support eliminates travel expense and lets engineers resolve problems rapidly, so you minimize wasted productivity. Progent's BlackBerry specialists have earned accreditations in all BlackBerry technologies and can provide professional help in fields including resolving synchronization problems, setting up BlackBerry BES Server, and creating a secure, high-availability network architecture for RIM BlackBerry users. Credentials held and skill sets mastered by Progent's BlackBerry professionals include:

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist can provide the knowledge needed to configure and support the BlackBerry Enterprise Server in a Microsoft Exchange Server environment. Progent's BlackBerry-certified expert can help you to utilize resources such as BlackBerry Administration Service, the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important procedures such as troubleshooting enterprise activation issues, adding and deleting BlackBerry smartphone users, setting activation passwords, configuring wireless software loading and setup, deploying and debugging the BlackBerry Smart Card Reader, and setting up database backup and recovery mechanisms.

Progent's BlackBerry engineers can also help you to operate management tools like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow problems, and utilizing WiFi for enterprise activation. Also, Progent can explain the role of IT policies in the BlackBerry BES environment and help you to define and install appropriate security options.

Progent's certified Exchange Server consultants can work with Progent's BlackBerry Certified Server Support Specialist to help your company to enhance your existing Microsoft Exchange infrastructure for working smoothly with BlackBerry Enterprise Server or migrate your BlackBerry system to the latest version of Exchange.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has advanced knowledge for installing, administering, monitoring, and troubleshooting one or multiple BlackBerry Enterprise Servers in an email system powered by Exchange Server. Progent's BlackBerry consultant has support skills in important technologies related to BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Microsoft Outlook, firewalls, proxy servers, TCP/IP, and network policies. Progent can assist you to install and remove BlackBerry smartphone users on Exchange and Active Directory, set up, monitor, and administer BlackBerry Enterprise Server, manage BlackBerry smartphones and client accounts, archive and support storage groups, apply permissions, set up the MDS and IM, install access control lists, control Exchange Server data flow, create, update, and apply WLAN and VPN configuration sets, implement SNMP traps for alerts, and produce management reports based on SNMP data.

Progent's BlackBerry-certified engineer can help you with your BlackBerry solution in a number of settings that can include Windows 2K, 2003 or 2008 Servers, Windows XP, Windows Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, Microsoft SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can also show you how to to use utilities like BlackBerry Desktop Manager, BlackBerry Administration Service, BlackBerry Server Configuration Panel, BlackBerry Enterprise Server log files, Microsoft SQL Server Enterprise Manager and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to help you to design, install, test, repair, and document a mobile wireless solution built on the combination of the BlackBerry Enterprise Solution, Microsoft Exchange, and Active Directory. Progent's high-level engineering support services for BlackBerry technology include business and technology needs assessment, system design, installation planning and implementation, performance optimization, configuration of a fault-tolerant environment, data backup and disaster recovery planning, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to define your operational goals and to create a wireless system that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your operational policies on the design of a BlackBerry Enterprise Solution, assess your current connectivity architecture's suitability to accommodate a BlackBerry BES Server, help your organization to decide which management approach and physical components meet your needs, and analyze your messaging system topology. Progent can also explain the performance impact that the BlackBerry Enterprise Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about options for software editions, processors and mass storage, network design, and application configuration.

To optimize network protection, Progent's BlackBerry consultant can help you to choose and activate appropriate security options for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-premier security specialists to run company-wide security assessment and compliance testing and recommend enhancements to account for your BlackBerry environment.

Call or Email Progent to Get Help from a BlackBerry-Qualified Consultant
In order to contact Progent about professional expertise for BlackBerry wireless integration, call 1-800-993-9400 or go to Contact Progent.