Wireless Support

Consulting Support Services for BlackBerry Environments
BlackBerry mobile PDAs were at one time among the most successful solutions for achieving location-independent connectivity to email, calendars, web applications, and other vital business information. Progent offers Midtown Manhattan, New York companies support from BlackBerry-certified consultants who can help businesses to maintain their BlackBerry deployments or transition efficiently to a current mobile solution.

As the sophistication of small company networks has increased, and as the demand for world-class protection, reliability, and recoverability has grown to be the norm for companies regardless of size, successful integration and support of RIM BlackBerry solutions has become increasingly challenging. To handle issues such as data protection, business continuity, and synchronization of BlackBerry smartphones with a variety of messaging servers and corporate databases, small businesses often turn to external support firms who offer expertise in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to design, administer, and troubleshoot BlackBerry solutions affordably and effectively, dispensing with the need for an in-house BlackBerry technology specialist and lowering the cost and hassle of maintaining wireless work groups. Progent's BlackBerry specialists have in-depth backgrounds working with Progent's Microsoft-certified experts, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's proven online service delivery capabilities, provides small companies an economical solution for incorporating BlackBerry products productively into their IT network.

Progent's experts can assist your business with SQL Server 2019 development consulting, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your data and messaging systems function optimally with BlackBerry Enterprise Server. Progent can also assist you to migrate from previous editions of BlackBerry and Microsoft software, configure easy-to-use management tools so you can monitor and support BlackBerry smartphones throughout your business, define security policies that are right for your business, develop custom mobile applications, and ensure that your IT network architecture is properly configured to handle your BlackBerry users. In addition, Progent's disaster recovery specialists can help make sure that your BlackBerry information is incorporated in your regular backup procedures in order that it can be restored rapidly and thoroughly.

New York City Metro Area Contact Information:
Progent offers consulting services and onsite technical support in the Greater New York City Metro Area including Stamford, and all of New Jersey.

BlackBerry Enterprise Server Consulting Help
The BlackBerry Enterprise Server gives businesses a single and safe mechanism for incorporating BlackBerry smartphones into their email, collaboration, and application environment. BlackBerry BES Server enables wireless BlackBerry clients to connect to Exchange Server, Domino, or Novell GroupWise messaging and to synchronize BlackBerry smartphones with workstations to achieve up-to-date information for applications like calendars, contact lists, tasks, instant messaging, and specialized business software. Thanks to BlackBerry BES Server support for Microsoft Exchange, mobile workers with BlackBerry smartphones can have effortless connectivity with Exchange messages and to instant messaging-enabled software through Microsoft Office Communications Server and Microsoft Lync Server support.

Progent's BlackBerry-premier consultants can show you how to design, deploy, and support BlackBerry Enterprise Server (BES) so you can optimize the productivity of BlackBerry users, simplify the management of a BlackBerry solution, and reduce the cost of maintaining mobile workers.

Progent's Remote BlackBerry-premier Support is Quick and Economical
For businesses in Midtown Manhattan, New York who require fast and economical access to a qualified BlackBerry support expert, Progent delivers effective remote assistance from a seasoned network support team who have provided IT solutions to organizations in every state in the country. (Refer to Progent's client testimonials.)

Remote support eliminates travel costs and allows consultants to fix problems rapidly, so you reduce lost productivity. Progent's RIM BlackBerry consultants have been awarded certifications in the entire range of BlackBerry solutions and can provide professional help in areas including resolving synchronization issues, setting up BlackBerry BES Server, and designing a protected, high-availability network architecture for RIM BlackBerry users. Certifications held and skill sets mastered by Progent's BlackBerry specialists include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can help your company to carry out basic support operations such as setting up BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account configurations, launching e-mail filters, changing user profiles, update BlackBerry smartphones, sending service books, and installing BlackBerry Desktop Manager to work with your corporate messaging solution. Progent's certified experts can also assist your business to resolve a broad array of issues associated with synchronization, device recognition, email consistency, web access, wireless connections, Instant Messaging, workstation software configuration, and BlackBerry Desktop Redirector.

As a leader in delivering countrywide online help for small company IT networks, Progent can provide quick and affordable contact with a BlackBerry Certified Support Specialist. Progent's remote consulting skills keeps your wireless technical support expenses at a minimum and, by resolving issues quickly, improves the efficiency of your BlackBerry users.

BlackBerry Certified System Administrator
Progent's BlackBerry Certified System Administrator has high-level skills for deploying, managing, tracking, and maintaining one or multiple BlackBerry BES Servers in a messaging system powered by Microsoft Exchange Server. Progent's BlackBerry consultant has support skills in important technologies associated with BlackBerry management including the BlackBerry Enterprise Solution, Microsoft Windows permissions, database architecture, Outlook, firewalls, proxy servers, MAPI, and IT policies and scheduling. Progent can help you to add and remove BlackBerry device users on Microsoft Exchange and Active Directory, configure, monitor, and manage BlackBerry BES Server, administer BlackBerry handhelds and client accounts, back up and support storage groups, apply permissions, install the MDS and Instant Messaging, implement access control lists, manage Exchange data flow, generate, edit, and assign WLAN and Virtual Private Network configuration sets, implement SNMP traps for alerts, and generate management reports based on SNMP results.

Progent's BlackBerry expert can support your BlackBerry technology in a number of settings that can include Microsoft Windows 2000, 2003 or 2008 platforms, Windows XP, Vista, and Windows 7 and 8 workstations, BlackBerry Desktop Manager, VMware, MSDE 2000, SQL Server, and BlackBerry BES Enterprise Server. Progent's BlackBerry Certified System Administrator can in addition assist you to use tools such as BlackBerry Desktop Manager, BlackBerry User Admin Tool, BlackBerry Enterprise Server Resource Kit, BlackBerry Enterprise Server log files, Performance Calculator and BlackBerry MDS Runtime.

BlackBerry Certified Solution Designer
Progent offers the services of a BlackBerry Certified Solution Designer to help you to plan, deploy, validate, troubleshoot, and document a mobile wireless environment built on the integration of the BlackBerry Enterprise Solution, Exchange, and Active Directory. Progent's world-class engineering support services for BlackBerry include business and network needs assessment, solution design, deployment strategy and execution, performance tuning, design of a fault-tolerant environment, data backup and disaster recovery planning, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can team with you and your stakeholders to understand your technical goals and to design a mobile wireless system that meets your IT budget and supports your business plans. Progent can clarify the implications of your operational policies on the configuration of a BlackBerry Enterprise Solution, evaluate your existing network architecture's ability to accommodate a BlackBerry Enterprise Server, help your organization to determine which administration approach and physical components match your requirements, and evaluate your messaging system configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on one another so you can make smart choices concerning options for software editions, server hardware and mass storage, network design, and application set up.

To maximize system security, Progent's BlackBerry expert can help you to choose and enable sensible security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also operate in conjunction with Progent's CISA and CISM-premier security specialists to run network-wide security vulnerability and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Call or Email Progent for Help from a BlackBerry-Certified Consultant
To get in touch with Progent about technical expertise for BlackBerry mobile wireless solutions, phone 1-800-993-9400 or visit Contact Progent.