Mobile Technology Consulting

Consulting Support for BlackBerry Technology
BlackBerry wireless smartphones were at one time one of the most popular products for achieving location-independent access to messaging, calendars, web-based programs, and other critical business data. Progent offers Midland, Texas businesses the services of BlackBerry-certified consultants who can help organizations to manage existing BlackBerry deployments or migrate smoothly to a current mobile platform.

As the sophistication of small business networks has increased, and as the demand for enterprise-class security, dependability, and recoverability has become the norm for organizations of any size, effective integration and maintenance of BlackBerry technology has become increasingly challenging. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse messaging systems and shared databases, small businesses frequently turn to outside consulting professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-certified consultants who can assist small organizations to plan, administer, and repair BlackBerry-based solutions economically and efficiently, doing away with the requirement for an in-house BlackBerry technology expert and lowering the expense and stress of maintaining mobile workers. Progent's BlackBerry technology engineers have extensive backgrounds working with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security specialists. This range of experience, combined with Progent's proven online support capabilities, provides small businesses an economical alternative for incorporating RIM BlackBerry products productively into their information network.

Progent's engineers can help you with SQL Server 2019 integration support, SQL Server 2016 management consulting, and Microsoft Exchange setup so that your database and email infrastructure work efficiently with BlackBerry BES Server. Progent can also help you to migrate from older versions of BlackBerry and Microsoft technology, configure easy-to-use administration tools to enable you to track and support BlackBerry smartphones throughout your company, recommend security policies that make sense for your business, develop custom wireless software, and ensure that your IT network infrastructure is appropriately designed to handle your BlackBerry clients. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and thoroughly.

West Texas Contact Information:
Progent offers consulting services and onsite technical support throughout West Texas.

Technical Services for BlackBerry Enterprise Server
Research in Motion's advanced platform for managing large groups of BlackBerry smartphones is the BlackBerry BES Server. This powerful software allows Microsoft Exchange, IBM Lotus Domino, or Novell GroupWise users to send and receive messages that are encrypted in transit to provide maximum security. BlackBerry Enterprise Server also simplifies a broad variety of vital management jobs that span from BlackBerry deployment and updates to wireless security and fault tolerance.

Progent's BlackBerry-certified engineers can show you how to use BlackBerry BES Server to perform routine tasks like:

• Deploy and manage applications
• Schedule smartphone, application, and IT policy updates
• Update BlackBerry smartphone firmware wirelessly
• Manage user and group settings with BlackBerry's extensive selection of policies

Progent's BlackBerry-certified consultants can also assist your company to use BES Server to perform important tasks not available with the entry-level BlackBerry BES Server Express. These procedures include:

• Configure and support BES Server's fault-tolerant infrastructure based on virtual servers
• Install BlackBerry devices remotely
• Set custom administration roles
• Automatically track and analyze the overall health of your BlackBerry system

Expert BlackBerry Consulting and Technical Services Available Online from Progent
Progent's authorized RIM BlackBerry support specialists are accessible remotely to deliver expert assistance to businesses in the Midland area or throughout Texas. Progent's seasoned remote technical support team has helped businesses solve network issues and cut support expenses in each state in the U.S. and established a substantial base of loyal clients. (Refer to Progent's customer testimonials.)

Progent can provide remote assistance for a broad selection of issues related to RIM BlackBerry software and devices including wireless synchronization, integration with Exchange Server, managing BlackBerry Enterprise Server, and improving wireless security. Important RIM BlackBerry credentials earned by Progent's consulting experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common support operations such as configuring BlackBerry smartphones and BlackBerry Desktop software, adding addresses to the BlackBerry Internet Service, choosing account settings, launching messaging filters and auto-signature, changing user profiles, update BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to run with your company email software. Progent's certified experts can in addition assist your business to resolve a wide range of issues concerning synchronization, device detection, email consistency, web access, mobile connections, Instant Messaging, desktop software installation, and Desktop Redirector.

As a leader in delivering nationwide online technical assistance for small office IT networks, Progent can provide fast and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your wireless support costs low and, by dealing with issues promptly, improves the productivity of your BlackBerry smartphone clients.

BlackBerry Certified Server Support Specialist
Progent's BlackBerry Certified Server Support Specialist has the skills required to configure and support the BlackBerry BES Server in an Exchange Server environment. Progent's BlackBerry specialist can show you how to utilize tools like BlackBerry Administration Service (BAS), the BlackBerry Technical Solution Center (BTSC), and BlackBerry Utilities to run important tasks including troubleshooting enterprise activation issues, registering and removing BlackBerry device users, activating passwords, configuring wireless program loading and configuration, implementing and troubleshooting the BlackBerry Smart Card Reader, and configuring database backup and recovery processes.

Progent's BlackBerry consultants can also help you to use administration software like the BlackBerry Administration Service for role-based administration, resolving file attachment and data flow issues, and utilizing WiFi for activation. In addition, Progent can help you understand the role of IT policies in the BlackBerry BES environment and assist your company to select and install sensible security configurations.

Progent's Microsoft-certified Exchange Server consultants can team with Progent's BlackBerry Certified Server Support Specialist to assist you to optimize your current Exchange infrastructure for working in conjunction with BlackBerry BES Server or migrate your BlackBerry solution to the latest edition of Microsoft Exchange Server.

Contact Progent for Assistance from a RIM BlackBerry-Qualified Expert
If you wish to ask Progent about professional support for BlackBerry wireless integration, phone 1-800-993-9400 or see Contact Progent.