Computer Security and Compliance Consulting

Overview of Progent's Security Consulting Services
Progent's industry certified computer security consultants offer a broad range of services intended to assist companies of all sizes to identify and eliminate security weaknesses, defend against malicious attacks, remediate the problems resulting from a breakdown of protection, and comply with government mandates for guarding information and reporting incidents. Progent can deliver world-class guidance for vital cybersecurity and restoration solutions like AI-driven EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration validation, immutable backup, and off-premises backup.

Progent can provide a choice of service models:

• On-demand online and on-site support billed by the minute
• Continual fully managed services invoiced at a low fixed monthly fee
• Value-priced service bundles for a one-time security and compliance assessment
• Urgent ransomware response. Progent will submit a bid after an assessment of the extent of the damage.
  (If your network has been breached by any strain of ransomware, don't panic. Get fast help by calling Progent's 24x7 Ransomware Hot Line at 800-462-8800.)

Delivery alternatives for Progent's as-needed support include:

• Online Security Support Services
  The majority security issues can be resolved remotely via a combination of phone support and a remote connection between Progent's Technical Response Center (TRC) and a customer's computer. Progent's Technical Response Center can provide remote security help by offering easy access to consultants with the experience and technical resources to fix many of the most challenging problems quickly, keeping your service costs affordable and reducing downtime.
• On-premises Security Services
  For cases where on-premises support is necessary, Progent can send a technical professional to major cities across the U.S. Progent can also dispatch a security consultant with top certifications and world-class skills to any site in the U.S.

ProSight Fixed-price Managed Services for Information Assurance
Progent's affordable ProSight family of network monitoring and management services is designed to provide small and mid-size organizations with enterprise-class support and state-of-the-art technology for all facets of information assurance and compliance. ProSight managed services available from Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that incorporates SentinelOne's next generation behavior machine learning technology to guard endpoints and servers and VMs against modern malware assaults such as ransomware and email phishing, which routinely evade legacy signature-based anti-virus products. ProSight ASM protects local and cloud-based resources and provides a unified platform to automate the entire malware attack lifecycle including protection, identification, containment, remediation, and forensics. Top features include one-click rollback using Windows Volume Shadow Copy Service and automatic network-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring (ASM) endpoint protection and ransomware defense based on SentinelOne technology.

• ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is a growing suite of real-time reporting plug-ins created to work with the industry's leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and features color coding to highlight and contextualize critical issues like inconsistent support follow-through or machines with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting improves network value, lowers management overhead, and saves money. For more information, see ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Enhanced Security Protection (ESP): Unified Endpoint Security
  Progent's ProSight Enhanced Security Protection (ESP) managed services deliver ultra-affordable multi-layer security for physical servers and VMs, workstations, smartphones, and Microsoft Exchange. ProSight ESP utilizes adaptive security and advanced heuristics for continuously monitoring and responding to security assaults from all attack vectors. ProSight ESP offers two-way firewall protection, intrusion alerts, endpoint management, and web filtering through cutting-edge technologies packaged within a single agent accessible from a unified control. Progent's security and virtualization experts can help you to design and configure a ProSight ESP environment that addresses your company's specific needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will help you define and configure security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alerts that call for urgent action. Progent can also assist you to set up and verify a backup and disaster recovery system like ProSight Data Protection Services so you can recover quickly from a potentially disastrous cyber attack such as ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Exchange filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services provide small and mid-sized businesses an affordable end-to-end service for secure backup/disaster recovery. For a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of vital data, apps and VMs that have become lost or damaged due to component breakdowns, software glitches, natural disasters, human error, or malicious attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Important data can be backed up on the cloud, to a local storage device, or to both. Progent's BDR specialists can deliver advanced expertise to configure ProSight DPS to to comply with government and industry regulatory standards such as HIPAA, FINRA, and PCI and, whenever needed, can assist you to recover your critical information. Read more about ProSight DPS Managed Backup.

• ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
  ProSight Email Guard is Progent's email filtering and encryption platform that incorporates the services and infrastructure of leading information security companies to deliver centralized management and world-class security for your email traffic. The powerful architecture of Email Guard integrates a Cloud Protection Layer with an on-premises security gateway appliance to offer advanced protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne malware. The cloud filter serves as a preliminary barricade and keeps the vast majority of threats from reaching your network firewall. This decreases your exposure to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway device adds a deeper level of analysis for inbound email. For outgoing email, the onsite security gateway provides AV and anti-spam filtering, protection against data leaks, and email encryption. The onsite security gateway can also help Exchange Server to monitor and safeguard internal email traffic that originates and ends inside your corporate firewall. Find out more about Progent's ProSight Email Guard spam filtering, virus blocking, content filtering and data leakage prevention.

• ProSight Duo MFA: Two-Factor Identity Authentication
  ProSight Duo is a selection of managed service plans utilizing industry-leading cybersecurity technology from Duo, a Cisco company, to create two-factor authentication environments. Two-factor authentication utilizes an outside-channel device to confirm identity, offering an additional level of protection over and above merely passwords. This counters the most common causes of network security break-ins like social engineering, brute-force password guessing, and purloined credentials. Duo's push capability can avoid wasted time and minimize annoyance by allowing users to confirm their identity as easily as clicking "Approve" on the authentication prompt on their unique endpoint, which can be an Android or iOS phone, a watch, or other compatible device. This one-tap validation avoids the need to open an email or text message and manually copy a security passcode. Learn more about Progent's ProSight Duo MFA multi-factor identity authentication service plans.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  ProSight WAN Watch is a network infrastructure management service that makes it simple and inexpensive for smaller organizations to map, track, optimize and troubleshoot their connectivity hardware like switches, firewalls, and access points plus servers, printers, client computers and other devices. Incorporating cutting-edge Remote Monitoring and Management (RMM) technology, WAN Watch makes sure that infrastructure topology diagrams are kept current, captures and manages the configuration information of almost all devices connected to your network, tracks performance, and generates notices when potential issues are detected. By automating tedious management and troubleshooting activities, WAN Watch can knock hours off ordinary chores such as network mapping, reconfiguring your network, locating devices that need critical software patches, or isolating performance problems. Find out more about ProSight WAN Watch infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses advanced remote monitoring and management techniques to help keep your IT system running at peak levels by checking the health of vital computers that drive your information system. When ProSight LAN Watch uncovers a problem, an alert is sent automatically to your specified IT management personnel and your assigned Progent consultant so that any looming issues can be addressed before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted Virtual Machines at Progent's World-class Data Center
  With ProSight Virtual Hosting service, a small organization can have its key servers and applications hosted in a protected Tier III data center on a high-performance virtual host configured and maintained by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the applications. Since the system is virtualized, it can be moved easily to an alternate hosting solution without a time-consuming and technically risky reinstallation process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Learn more details about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Documentation Management
  Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, update, find and safeguard data related to your IT infrastructure, procedures, applications, and services. You can quickly find passwords or serial numbers and be warned automatically about impending expirations of SSL certificates or warranties. By updating and organizing your network documentation, you can save as much as 50% of time wasted trying to find vital information about your IT network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your business network such as standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for collecting and relating IT data. Whether you're making enhancements, doing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report is an affordable service based on a phone discussion with a Progent backup/recovery consultant. The interview is designed to assess your company's ability to stop or recover rapidly after an assault by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will consult with you directly to gather information about your existing security profile and backup/recovery platform, and Progent will then produce a custom Basic Security and Best Practices Report document describing how you can follow industry best practices to create a cost-effective AV and backup/recovery system that meets your company's needs. For details, refer to Progent's ProSight Ransomware Preparedness Report Service.

Set-price Security Evaluation and Verification Packages
Progent offers a portfolio of set-price security evaluation packages that provide high value by utilizing Progent's advanced network monitoring and analysis tools plus Progent's consulting experience to produce an unbiased and thorough evaluation of your network security posture.

• Security Assessment Service Packages for Small Businesses
  Progent offers two ultra-affordable security inventory service packages intended to allow small businesses to get an objective security assessment from an accredited security consultant. With Progent's External Security Inventory Scan, an engineer manages an extensive assessment of your network from outside your corporate firewall to identify possible risks in the security profile you expose to the outside. With Progent's Internal Security Inventory Scan, a certified security expert runs a network scan using an authorized computer inside your company firewall to assess your exposure to inside attacks. These two security inventory scanning services are set up and run from a secured external site. The scan is managed by a consultant who has earned advanced security certifications and who produces a document that describes and interprets the information captured by the scan and recommend various improvements where required.
• Security Vulnerability Evaluation Packages for Enterprises
  Progent offers three levels of fixed-price security assessment service bundles designed for enterprises who need to meet security standards required by state or industry regulators. Progent's security assessment service bundles offer larger organizations a chance to get an objective look at the strength of their security profile. For every security evaluation package, Progent consultants with top security credentials analyze and report on captured data and provide recommendations for cost-effective improvements. All the network security audit bundles include an added-cost option for onsite engineers at any location in the U.S.
• Support for Horizon3.ai's NodeZero Penetration Testing Solutions
  NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports repeated, concurrent, automated assessment of your network to help you expose, rank, remediate, and confirm cybersecurity vulnerabilities before malicious hackers can take advantage of them. Progent can provide the expertise of a NodeZero Certified Operator who can assist you to use NodeZero to carry out comprehensive pentests of your perimeter and your internal IT infrastructure so you can evaluate your present security profile. Progent's NodeZero experts can also assist you to harden your network security and can assist you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and delivers maximum cyber defense for on-premises, cloud-based, and perimeter IT assets. To find out more details about Progent's vulnerability analysis solutions based on on NodeZero's PEN test platform, see Consulting Services for NodeZero's Penetration Test Platform.
• Stealth Penetration Testing Services
  Stealth penetration testing, commonly known as PEN testing, is a critical technique for helping businesses to find out how open their IT systems are to current-generation threats. Progent's stealth penetration testing check how effectively your corporate security policies and technologies stand up to authorized but unannounced penetration attempts managed by Progent's veteran security experts utilizing advanced hacking techniques. Read about Progent's stealth penetration testing (PEN Test) services.

Our System Has Been Hacked: What Can We Do Now?
If your business is currently experiencing a network security emergency and you have not prepared a formal response plan, refer to Progent's Online Computer Support to find out how to get immediate help. Progent offers remote assistance from experienced network technicians and can refer problems to certified security experts if required. Your organization does not have to be a registered Progent client to get urgent help for a security problem, but you can register as a Progent customer ahead of time at no cost and your standing as a registered customer could save precious time in an emergency.

Typically, smaller organizations have no response procedure in case of a successful penetration. This is risky, since the damage from a serious security assault can be even more devastating for a small company than for a large enterprise. Progent's security specialists can assist your business to design an effective response and event reporting plan that minimizes the network disruption following an attack. The formal post-attack handling procedure outlined by Global Information Assurance Certification is Progent's preferred procedure for responding to a serious security attack.

Advanced Security Services Offered by Progent
Progent's veteran engineers offer consulting support in vital facets of computer compliance including:

• Vulnerability Evaluation and Security Compliance Assessment
  Progent provides experience with security evaluation software like MS Baseline Security Analyzer or LANguard for performing a set of automatic network scans to uncover potential security gaps. Progent has extensive experience with scanning utilities and can help you to analyze audit results and respond efficiently. Progent's certified security consultants also provide web application testing and can conduct expert assessments of corporate-wide security to verify your company's compliance with key worldwide security specifications such as FISMA, PCI, and ISO 17799. Also, Progent can assess the effectiveness of your wireless protection covering stationary wireless appliances plus portable handsets. Get the details about Progent's Vulnerability Audits and Compliance Testing.
• Designing, Implementing, and Testing Secure Environments
  Every organization ought to have a carefully considered security plan that includes both preventive and reactive elements. The proactive plan is a set of precautions that works to reduce security holes. The post-attack strategy specifies activities to assist security staff to assess the damage resulting from an attack, remediate the damage, record the event, and revive business functions as soon as possible. Progent can advise you how to incorporate security into your business operations, configure scanning software, create and execute a safe IT infrastructure, and propose procedures and policies that will optimize the safety of your computing environment. Progent's security experts are available to help you to configure a firewall, design safe offsite access to e-mail and data, and install an efficient VPN. If you are looking for an economical option for jobbing out your network security management, Progent's Round-the-clock Network Support Packages feature continual online server monitoring and quick response to emergencies.
• System Recovery and Failure Analysis
  Progent offers expertise in recovering networks and computers that have been hacked, are quarantined, or have ceased to function because of a security breach. Progent can help determine the damage caused by the attack, return your company to normal business operations, and retrieve information compromised owing to the event. Progent's security specialists can also oversee a comprehensive forensic analysis by examining event logs and utilizing other advanced assessment techniques. Progent's experience with security issues reduces your downtime and allows Progent to propose effective ways to prevent or mitigate new assaults.
• Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Security Appliances Configuration and Debugging
  The latest generation of Cisco ASA 5500-X Series of firewalls with Firepower Services provide substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new deployments. Since Cisco's purchase of Sourcefire, the whole line of ASA 5500-X firewalls can be configured to enable Firepower Services, built on Sourcefire's Snort technology, which is the world's most popular network intrusion protection system. Firepower services provide enhanced features including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can help you to maintain your legacy PIX or Cisco ASA 5500 security appliances and upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and on-premises help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, integrate, tune, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. Read additional information about Cisco ASA Firewalls with Firepower integration and debugging services.
• Other Firewall and Virtual Private Network Solutions Offered by Progent
  In addition to supporting a broad array of security solutions from Microsoft and Cisco, Progent offers small and mid-size businesses top-level consulting for products from other important firewall and Virtual Private Network (VPN) suppliers by providing services including:
  • Palo Alto Networks engineering services
    
  • Check Point Software Technologies integration expertise
  • WatchGuard Technologies Inc integration expertise
  • Juniper Networks Inc help
  • SonicWall Inc. consulting
  • Fortinet FortiGate Firewall integration expertise
    
  • Symantec technical assistance
  • Barracuda CloudGen Firewall Consultants
• SIEM Integration and Support
  Security information and event management (SIEM) software and services are intended to digest the massive quantity of information collected in security event logs created by a wide range of sources such as network infrastructure appliances, operating systems, and applications and monitoring tools. SIEM software analyzes the security event records from these diverse sources and creates consolidated reports of security events as required by government regulations and industry compliance standards. Progent's GIAC-certified computer security consultants and Cisco CCIE certified network consultants can help organizations to design, install and manage a SIEM solution that enables them to see the progress of attacks and comply with event reporting requirements. (Visit Progent's Security information and Event Management (SIEM) solutions.)
• Software Update Management Services
  Software update management includes applying software or firmware updates to operating systems and applications, servers and endpoints, peripherals such as printers and scanners, infrastructure appliances such as routers and Wi-Fi APs, and IoT devices like alarms and robotics. Timely and correctly managed updating optimizes security, compliance, uptime, and functionality. Sporadic software update management can result in security vulnerabilities, compatibility problems, sluggish or erratic responsiveness, unnecessary offline stretches, or unavailability of key features. Progent's support services for software and firmware patch management provide organizations of any size a versatile and cost-effective solution for assessing, testing, scheduling, applying, and tracking updates to your ever-evolving information system. (See Progent's patch management solutions.)

• Certified Information Security Manager Security Consulting Services
  CISM identifies the basic competencies and international benchmarks of service that IT security managers are required to master. CISM provides executive management the confidence that those who have earned their CISM have the background and skill to provide efficient security administration and engineering services. Progent can provide a CISM support professional to help your organization in critical security disciplines such as information security governance, risk assessment, information protection process control, and incident response support. Get more information concerning Progent's CISM Security Support Expertise.

• Certified Information Systems Security Professionals (CISSP) Security Consulting Services
  Progent's CISSP consultants are security specialists who have earned CISSP status through demonstrated professional work, rigorous study, and exhaustive examination. CISSP qualification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP status accreditation in the field of IT security under ISO/IEC 17024. Areas of expertise included under CISSP include security management practices, security design and models, access control systems, applications development security, operations security, physical security, cryptography, communications, Internet security, and business continuity planning. Read more details concerning Progent's Certified Information Systems Security Professionals (CISSP) Support Services.

• CISSP-ISSAP Security Architecture Consulting Services
  Progent's CISSP-ISSAP Premier cybersecurity architecture experts have earned ISSAP accreditation following rigorous examination and substantial experience. field experience with information security architecture. ISSAP security experts have acquired comprehensive knowledge of access control mechanisms and techniques, telecommunications and network infrastructure security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's CISSP-ISSAP-premier security specialists can assist your company with all phases of architecture security. Read more details about Progent's ISSAP Certified Secure IT Architecture Consulting Assistance.

• CISA Professional Services
  The CISA accreditation is a globally recognized achievement that represents expertise in IS security audit and control. Accredited by the American National Standards Institute, the CISA accreditation requires that consultants pass an exhaustive examination administered by the ISACA professional association. Progent can provide the services of a CISA-Certified security audit consultant able to assist businesses in the fields of IS audit process, information technology enforcement, systems and infrastructure lifecycle, IT support, safeguarding data assets, and disaster recovery preparedness. Find out additional details concerning Progent's Certified Information Systems Auditor Support Expertise.

• CRISC IT Risk Mitigation Experts
  The CRISC certification program was initiated by ISACA in 2010 to validate an IT professional's ability to design, deploy, and maintain information system control mechanisms to reduce risk. Progent can provide the services of a CRISC-certified engineer to assist your company to create and carry out a workplace continuity or disaster recovery strategy based on leading practices identified by CRISC and crafted to match your organization's risk tolerance, business goals, and IT budget. Progent's network risk management services are a good fit the services provided by Progent's CISA-Premier security engineers for objectively assessing your IS management mechanisms and with the expertise of Progent's CISM experts for designing company-wide security policies and procedures. Learn more information about Progent's CRISC-certified IT Risk Management Services.

• GIAC Support Services
  GIAC (Global Information Assurance Certification) was established in 1999 to validate the knowledge of information technology security experts. GIAC's mission is to make sure that an accredited security consultant has the skills needed to deliver services in critical categories of network, data, and software security. GIAC certifications are acknowledged by businesses and institutions around the world including and the United States National Security Agency (NSA). Progent can provide the expertise of certified professionals for any of the security disciplines covered under GIAC accreditation topics such as auditing networks, security incident response, intrusion detection, and web-based application security. Learn additional details concerning Progent's Global Information Assurance Certification Support Assistance.