Data Security and Compliance

Introduction to Progent's Security and Compliance Consulting Services
Progent's industry certified computer security consultants can provide a wide selection of services designed to assist organizations of all sizes to identify and eliminate security vulnerabilities, block malicious attacks, remediate any damage resulting from a breach of protection, and meet regulatory mandates for protecting data and reporting security incidents. Progent can deliver advanced guidance for critical cybersecurity and restoration technologies like AI-based EDR (End Point Protection and Response), MDR (Managed Detection and Response), complete system restoration testing, immutable backup, and off-site backup.

Progent offers a choice of service models:

• As-needed online and on-premises assistance invoiced by the minute
• On-going managed services invoiced at a low flat monthly fee
• Set-price service packages for a single security evaluation
• Urgent ransomware recovery. Progent will submit a bid after an evaluation of the extent of the damage.
  (If your network has been breached by any strain of ransomware, don't panic. Get fast assistance by contacting Progent's 24x7 Ransomware Hot Line at 800-462-8800.)

Delivery alternatives for Progent's on-demand support services include:

• Online Security Services
  The majority security-related problems can be resolved online via a mix of phone help and an Internet connection between Progent's Technical Response Center (TRC) and a customer's computer. Progent's Technical Response Center can deliver remote security help by offering efficient access to consultants with the experience and resources to resolve many of the most difficult issues quickly, making your support expenses affordable and minimizing downtime.
• On-premises Security Support Services
  For instances where onsite support is necessary, Progent can dispatch a technical expert to major cities throughout the U.S. Progent can also dispatch a security consultant with top certifications and advanced skills to any location in the country.

ProSight Flat-rate Managed Services for Information Assurance
Progent's low-cost ProSight series of outsourced network management services is designed to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. ProSight managed services available from Progent include:

• ProSight Active Security Monitoring (ASM): Next Generation Endpoint Protection and Ransomware Recovery
  ProSight Active Security Monitoring (ASM) is an endpoint protection service that utilizes SentinelOne's cutting edge behavior machine learning technology to guard endpoints and physical and virtual servers against new malware attacks such as ransomware and file-less exploits, which easily escape traditional signature-matching anti-virus tools. ProSight ASM safeguards on-premises and cloud resources and offers a unified platform to automate the complete threat progression including blocking, infiltration detection, containment, cleanup, and post-attack forensics. Top features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Read more about Progent's ProSight Active Security Monitoring endpoint protection and ransomware defense powered by SentinelOne technology.

• ProSight Reporting: Real-time Reporting for Ticketing and Network Monitoring Platforms
  ProSight Reporting is an expanding family of real-time and in-depth management reporting utilities created to work with the leading ticketing and network monitoring platforms such as ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting incorporates Microsoft Graph and utilizes color coding to surface and contextualize key issues like spotty support follow-up or machines with out-of-date AVs. By identifying ticketing or network health problems clearly and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For details, see ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
  Progent's ProSight Enhanced Security Protection services deliver economical multi-layer security for physical servers and VMs, desktops, smartphones, and Exchange Server. ProSight ESP utilizes adaptive security and modern behavior analysis for round-the-clock monitoring and reacting to security assaults from all vectors. ProSight ESP delivers two-way firewall protection, penetration alerts, device management, and web filtering through leading-edge technologies packaged within a single agent accessible from a unified console. Progent's security and virtualization consultants can assist you to plan and configure a ProSight ESP environment that meets your organization's specific needs and that helps you achieve and demonstrate compliance with legal and industry data protection standards. Progent will assist you specify and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require immediate attention. Progent's consultants can also assist you to set up and test a backup and disaster recovery solution such as ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Learn more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint security and Microsoft Exchange email filtering.

• ProSight Data Protection Services: Managed Backup and Recovery
  ProSight Data Protection Services offer small and medium-sized organizations an affordable and fully managed solution for secure backup/disaster recovery (BDR). For a low monthly cost, ProSight DPS automates and monitors your backup activities and allows rapid restoration of critical data, apps and virtual machines that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human error, or malicious attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-pr1mises device, or to both. Progent's BDR specialists can provide advanced expertise to set up ProSight DPS to be compliant with regulatory standards such as HIPAA, FIRPA, and PCI and, when needed, can help you to restore your business-critical information. Find out more about ProSight DPS Managed Cloud Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Content Filtering
  ProSight Email Guard is Progent's email security solution that incorporates the technology of leading information security vendors to deliver web-based control and world-class protection for your inbound and outbound email. The powerful structure of Progent's Email Guard combines cloud-based filtering with a local gateway device to offer complete protection against spam, viruses, Denial of Service Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your network firewall. This reduces your vulnerability to inbound attacks and conserves system bandwidth and storage space. Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outgoing email, the local security gateway offers anti-virus and anti-spam filtering, protection against data leaks, and email encryption. The on-premises gateway can also help Microsoft Exchange Server to track and safeguard internal email that originates and ends inside your corporate firewall. Find out more about Progent's ProSight Email Guard spam filtering, virus defense, content filtering and data leakage protection.

• ProSight Duo MFA: Two-Factor Authentication
  ProSight Duo MFA is a family of managed service plans incorporating top-ranked cybersecurity technology from Duo, a Cisco company, to create two-factor authentication solutions. Two-factor authentication uses an outside-channel endpoint to confirm identity, offering a second level of protection beyond merely passwords. This counters the most common causes of IT security break-ins like social engineering, brute-force password attacks, and stolen credentials. Duo's push technology can avoid wasted time and reduce annoyance by permitting users to prove their identity simply by tapping "Approve" on the authentication prompt on their unique endpoint, which could be a smartphone, a watch, or other compatible out-of-band device. This one-click process eliminates the requirement to open an email or text and transcribe a security code. Learn more about Progent's ProSight Duo MFA multi-factor authentication services.

• ProSight WAN Watch: Network Infrastructure Remote Monitoring and Management
  Progent's ProSight WAN Watch is an infrastructure management service that makes it easy and affordable for small and mid-sized businesses to map, monitor, reconfigure and troubleshoot their networking appliances such as switches, firewalls, and load balancers as well as servers, printers, endpoints and other devices. Incorporating cutting-edge RMM technology, ProSight WAN Watch ensures that network maps are always current, copies and manages the configuration information of virtually all devices on your network, monitors performance, and generates alerts when issues are discovered. By automating tedious management and troubleshooting processes, ProSight WAN Watch can cut hours off common chores like network mapping, reconfiguring your network, locating appliances that require important software patches, or identifying the cause of performance problems. Learn more details about ProSight WAN Watch infrastructure monitoring and management services.

• ProSight LAN Watch: Server and Desktop Monitoring
  ProSight LAN Watch is Progent's server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management (RMM) technology to keep your IT system operating at peak levels by tracking the health of critical assets that drive your information system. When ProSight LAN Watch detects an issue, an alert is sent automatically to your designated IT personnel and your assigned Progent consultant so that all potential issues can be addressed before they can impact your network Learn more details about ProSight LAN Watch server and desktop monitoring consulting.

• ProSight Virtual Hosting: Hosted VMs at Progent's Tier III Data Center
  With ProSight Virtual Hosting service, a small organization can have its critical servers and apps hosted in a secure fault tolerant data center on a fast virtual machine host configured and maintained by Progent's network support professionals. Under the ProSight Virtual Hosting model, the customer retains ownership of the data, the operating system software, and the apps. Since the system is virtualized, it can be moved easily to an alternate hosting solution without a lengthy and difficult reinstallation process. With ProSight Virtual Hosting, you are not tied one hosting service. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation Management
  ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, retrieve and safeguard data related to your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSL certificates or warranties. By updating and organizing your IT documentation, you can eliminate as much as half of time thrown away searching for critical information about your network. ProSight IT Asset Management includes a centralized location for storing and sharing all documents required for managing your business network like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also offers advanced automation for gathering and associating IT data. Whether you're planning enhancements, doing maintenance, or responding to a crisis, ProSight IT Asset Management gets you the knowledge you require the instant you need it. Find out more details about Progent's ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report is a low-cost service based on a brief interview with a Progent information assurance expert. The fact-finding interview is designed to help evaluate your organization's ability either to stop or recover rapidly after an attack by a ransomware strain like Ryuk, WannaCry, MongoLock, or Hermes. Progent will consult with you directly to gather information concerning your current cybersecurity profile and backup system, and Progent will then deliver a custom Basic Security and Best Practices Report detailing how you can follow industry best practices to build a cost-effective security and backup environment that meets your company's requirements. For details, see Progent's ProSight Ransomware Preparedness Report Service.

Fixed-price Security Assessment and Verification Packages
Progent has put together a portfolio of set-price security assessment bundles that deliver exceptional value by deploying Progent's enterprise-class network monitoring and analysis software plus Progent's consulting skills to create an objective and comprehensive assessment of your IT environment security profile.

• Security Inventory Service Packages for Small Businesses
  Progent offers two ultra-affordable security inventory service packages intended to allow small businesses to get an objective security evaluation from an accredited security consultant. With Progent's External Security Inventory Scan, an engineer manages an extensive examination of your network from beyond your firewalled perimeter to identify potential gaps in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security consultant executes a system scan from an authorized machine within your firewalled perimeter to evaluate your exposure to internal attacks. The two security inventory scanning services are set up and run from a secured offsite location. The project is administered by an engineer who has been awarded advanced security certifications and who produces a report that describes and interprets the information captured by the security scan and recommend various enhancements where appropriate.
• Security Vulnerability Assessment Bundles for Large Organizations
  Progent has developed three levels of set-price security evaluation service bundles intended for large organizations who need to meet compliance standards required by government or industry agencies. Progent's security evaluation service bundles offer enterprises an opportunity to get an objective assessment at the strength of their security posture. For every security assessment bundle, Progent consultants with advanced security credentials analyze and report on captured data and provide suggestions for efficient improvements. All the network security assessment packages include an added-cost option for onsite consultants at any location in the United States.
• Consulting Services for Horizon3.ai's NodeZero Penetration Testing Solutions
  NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) platform that can deliver continuous, concurrent, automated testing of your network to help you uncover, rank, fix, and verify security weaknesses before threat actors can exploit them. Progent offers the support of a NodeZero Certified Operator who can assist you to deploy NodeZero to perform thorough penetration tests of your perimeter and your internal network so you can determine your current security profile. Progent can also help you to harden your existing network security and can help you to plan and deploy a unified cybersecurity strategy that streamlines management and delivers optimum cyber defense for on-prem, cloud-based, and perimeter IT resources. To learn additional details about Progent's vulnerability assessment solutions based on on NodeZero's pentest products, see Consulting Support for NodeZero's Pentest Products.
• Stealth Penetration Testing
  Stealth penetration testing, often known as PEN testing, is an accepted technique for allowing organizations to find out how open their IT environments are to current-generation attacks. Progent's stealth penetration testing services check how effectively your existing security procedures and technologies resist authorized but unannounced penetration attempts launched by Progent's experienced security specialists utilizing advanced hacking methods. Read about Progent's stealth penetration testing (PEN Test) services.

We've Been Hacked: What Are We Supposed to Do?
If you are now experiencing a network security crisis and you do not have a detailed response procedure, refer to Progent's Remote Technical Support to learn how to receive fast assistance. Progent offers online assistance from skilled engineers and can escalate trouble tickets to certified security specialists if required. Your company does not need to be a registered Progent client to receive urgent support for a security problem, but you can sign up as a Progent client ahead of time for free and your status as a current customer can save valuable time in case of an emergency.

Typically, smaller businesses do not have a response plan in case of a damaging security breach. This is not good, because the cost of a successful security assault can be even more catastrophic for a small business than for a large corporation. Progent's security specialists can assist your business to create an effective recovery and incident reporting plan that reduces the network disruption resulting from a security breach. The step-by-step post-attack handling model outlined by Global Information Assurance Certification is Progent's preferred procedure for reacting to a major security penetration.

Advanced Security Services Offered by Progent
Progent's certified security consultants offer specialized help in key areas of IT security including:

• Security Vulnerability Evaluation and Security Compliance Testing
  Progent offers expertise with security evaluation software like Microsoft Baseline Security Analyzer and LANguard from GFI for performing a set of comprehensive network tests to uncover possible security gaps. Progent has extensive skills with monitoring utilities and can help your company to analyze assessment reports and react efficiently. Progent's certified security engineers also can perform web software testing and can perform thorough assessments of enterprise-wide security to validate your company's compliance with important global security standards such as FISMA, PCI, and ISO. Also, Progent can evaluate the effectiveness of your wireless protection including stationary wireless appliances as well as portable devices. Find out additional information concerning Progent's Vulnerability Audits and Compliance Testing.
• Planning, Building, and Testing Protected Networks
  Any company ought to develop a carefully thought out security plan that includes both proactive and reactive activity. The proactive strategy is a collection of steps that helps to minimize vulnerabilities. The reactive strategy specifies activities to assist security staff to evaluate the losses resulting from an attack, remediate the damage, document the event, and revive business functions as quickly as possible. Progent can advise you how to design security into your business processes, set up scanning software, define and implement a safe network architecture, and propose procedures and policies that will enhance the protection of your computing environment. Progent's security experts are ready to assist you to configure a firewall, deploy safe offsite connectivity to e-mail and data, and configure an efficient virtual private network. If you are looking for an economical way for outsourcing your security management, Progent's Round-the-clock Monitoring Services feature non-stop online network tracking and fast resolution of problems.
• System Restoration and Security Forensics
  Progent has skill in restoring systems and devices that have been compromised, are quarantined, or have stopped working because of a security breakdown. Progent can help assess the damage caused by the assault, return your company to normal business operations, and retrieve information compromised owing to the event. Progent's security specialists can also perform a thorough failure evaluation by going over event logs and utilizing other proven assessment tools. Progent's background with security issues reduces your downtime and allows Progent to recommend efficient ways to prevent or mitigate new assaults.
• Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Series Firewalls, and PIX Firewalls Integration and Debugging
  The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 firewalls for new installations. Following Cisco's acquisition of Sourcefire, the whole family of Cisco ASA 5500-X devices can be configured to enable Firepower Services, based on Sourcefire's Snort product, which is the market's most popular intrusion protection system. Firepower services provide enhanced capabilities including advanced malware protection (AMP), URL filtering, dynamic threat analytics, and automation. Progent's Cisco-premier CCIE network experts can assist your company to manage your current PIX or Cisco ASA 5500 firewalls and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, configure, optimize, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services. See additional information about Cisco ASA Firewalls with Firepower integration and troubleshooting services.
• Additional Firewall and Virtual Private Network (VPN) Consulting Services Offered by Progent
  As well as offering support for a broad range of network security technologies available from Microsoft and Cisco, Progent can provide small and mid-size companies top-level engineering services for technologies from other major firewall and VPN suppliers by delivering services including:
  • Palo Alto Networks engineering services
    
  • Check Point consulting
  • WatchGuard Technologies Inc integration expertise
  • Juniper Networks integration expertise
  • SonicWall Inc. integration expertise
  • Fortinet FortiGate Firewall engineering services
    
  • Symantec Corp consulting
  • Barracuda CloudGen Firewall Consultants
• SIEM Security Information and Event Management Solutions
  Security information and event management (SIEM) software and services are designed to digest the enormous amounts of information represented by security incident records generated by a wide range of sources such as network appliances, operating systems, and applications and tools. SIEM software organizes the security event records from these various sources and creates consolidated reports of security events as mandated by government regulations and industry compliance standards. Progent's GIAC-certified network security consultants and Cisco-certified network infrastructure consultants can help organizations to design, install and operate a SIEM system that enables them to understand the behavior of security incidents and comply with event reporting requirements. (Visit Progent's Security information and Event Management solutions.)
• Patch Management Solutions
  Patch management entails applying software or firmware updates to operating systems and apps, physical and virtual servers and endpoints, peripherals such as printers and scanners, network appliances such as routers and wireless APs, and IoT devices like alarms and health monitors. Timely and correctly managed updating optimizes cybersecurity, regulatory compliance, uptime, and functionality. Haphazard patch management can cause security vulnerabilities, compatibility problems, sluggish or inconsistent performance, excessive downtime, or unavailability of important features. Progent's managed services for patch management offer organizations of all sizes a flexible and cost-effective alternative for evaluating, testing, scheduling, applying, and documenting updates to your ever-evolving information system. (See Progent's software update management service plans.)

• CISM Security Support Expertise
  Certified Information Security Manager (CISM) defines the basic skills and worldwide benchmarks of performance that information technology security managers are required to master. It provides executive management the assurance that those who have been awarded their CISM possess the experience and skill to provide effective security administration and engineering services. Progent can offer a CISM-certified expert to help your enterprise in vital security areas such as data security governance, vulnerability management, information security program control, and incident response support. Get additional information about Progent's CISM Security Consulting Assistance.

• CISSP Security Support Expertise
  Progent's Certified Information Systems Security Professionals (CISSPs) are security engineers who have been awarded CISSP status as a result of verified professional work, rigorous study, and exhaustive testing. CISSP Certification indicates mastery of a worldwide standard for information security. ANSI has granted the CISSP credential official recognition in the field of information security under ISO/IEC 17024. Fields of knowledge covered within CISSP include security management procedures, security design and test systems, access control systems, applications development security, operations security, physical security, cryptography, telecommunications, network security, and business continuity planning. Find out more details concerning Progent's CISSP Support Assistance.

• CISSP-ISSAP Cybersecurity Architecture Consulting Expertise
  Progent's CISSP-ISSAP Certified cybersecurity architecture consultants have earned ISSAP certification after rigorous examination and extensive experience. field experience with network security design. ISSAP consultants have acquired in-depth understanding of access management systems and techniques, telecommunications and network infrastructure protection, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's CISSP-ISSAP-certified security experts can assist your company with all aspects of secure network architecture. Get the details about Progent's ISSAP Certified Protected Network Architecture Consulting Support.

• CISA Professional Services
  The Certified Information Systems Auditor (CISA) accreditation is an important achievement that represents expertise in IS security auditing. Certified by ANSI, the CISA credential requires that candidates undergo a comprehensive examination given by the ISACA professional association. Progent can provide the expertise of a CISA-Certified security engineer trained to help companies in the areas of IS audit process, IT administration, network assets and architecture planned useful life, information technology support, safeguarding information assets, and business continuity preparedness. Read more information concerning Progent's Certified Information Systems Auditor Consulting Expertise.

• CRISC-certified IT Risk Mitigation Specialists
  The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA to validate a consultant's skills to design, deploy, and maintain IS control mechanisms to mitigate risk. Progent offers the services of a CRISC-certified engineer to assist your company to create and carry out a workplace continuity or disaster recovery plan based on industry best practices promoted by CRISC and geared to match your organization's risk appetite, business objectives, and budgetary guidelines. Progent's risk mitigation expertise is a good fit the support provided by Progent's CISA-Certified security engineers for impartially auditing your IT management design and with the services of Progent's CISM experts for implementing company-wide security policies. Get the details concerning Progent's CRISC IT Risk Management Expertise.

• GIAC Professional Expertise
  Global Information Assurance Certification was founded in 1999 to validate the skill of information technology security professionals. GIAC's mission is to verify that a certified security consultant has the knowledge appropriate to provide support in important areas of system, information, and program security. GIAC accreditations are recognized by businesses and institutions throughout the world including and the U.S. NSA. Progent can provide the support of certified professionals for all of the security services covered under GIAC certification topics such as assessing networks, incident handling, intrusion detection, and web application security. Get the details concerning Progent's GIAC (Global Information Assurance Certification) Support Services.