Data Security and Compliance Consulting

Overview of Progent's Security and Compliance Support Services
Progent's industry certified computer security experts can provide a broad range of services intended to help companies of any size to detect and correct security vulnerabilities, defend against assaults, remediate any problems caused by a breakdown of security, and meet government requirements for guarding data and reporting incidents. Progent can deliver expert help for key cybersecurity and recovery technologies like AI-driven End Point Protection and Response, Managed Detection and Response, full system restoration validation and testing, immutable backup, and off-premises backup.

Progent offers a selection of service modes:

• As-needed online and on-site assistance invoiced by the minute
• On-going managed services billed at an affordable fixed monthly rate
• Value-priced service packages for a single security and compliance evaluation
• Emergency ransomware response. Progent will propose a bid after an assessment of the damage.
  (If your system has been victimized by any strain of ransomware, don't panic. Get immediate help by contacting Progent's 24x7 Ransomware Hot Line at 800-462-8800.)

Delivery alternatives for Progent's on-demand support services include:

• Online Security Services
  Most security problems can be handled remotely via a combination of phone-based support and an Internet connection between Progent's Technical Response Center (TRC) and a customer's network. Progent's Technical Response Center can deliver online security support by offering easy access to consultants with the background and resources to resolve many of the most challenging issues quickly, making your support expenses low and reducing lost productivity.
• On-premises Security Services
  For instances where onsite assistance is required, Progent can send a technical expert to major cities across the United States. Progent can also dispatch a security specialist with top certifications and advanced skills to any location in the country.

ProSight Fixed-price Managed Services for Information Assurance
Progent's low-cost ProSight portfolio of network management outsourcing services is intended to provide small and mid-size organizations with enterprise-class support and cutting-edge technology for all facets of information assurance. Managed services offered by Progent include:

• ProSight Active Security Monitoring: Endpoint Protection and Ransomware Recovery
  ProSight Active Security Monitoring (ASM) is an endpoint protection (EPP) service that utilizes SentinelOne's next generation behavior-based analysis technology to guard endpoints as well as servers and VMs against modern malware assaults like ransomware and file-less exploits, which easily get by traditional signature-matching anti-virus tools. ProSight Active Security Monitoring protects on-premises and cloud resources and offers a unified platform to manage the complete threat progression including blocking, detection, mitigation, remediation, and forensics. Key features include one-click rollback with Windows VSS and real-time network-wide immunization against newly discovered attacks. Progent is a SentinelOne Partner, dealer, and integrator. Find out more about Progent's ProSight Active Security Monitoring (ASM) next-generation endpoint protection and ransomware defense based on SentinelOne technology.

• ProSight Reporting: In-depth Reporting for Ticketing and Network Monitoring Applications
  ProSight Reporting is an expanding line of in-depth reporting tools created to work with the leading ticketing and network monitoring programs including ConnectWise Manage, ConnectWise Automate, Customer Thermometer, Auvik, and SentinelOne. ProSight Reporting uses Microsoft Graph and utilizes color coding to highlight and contextualize critical issues such as inconsistent support follow-through or endpoints with missing patches. By identifying ticketing or network health problems concisely and in near-real time, ProSight Reporting enhances productivity, reduces management hassle, and saves money. For more information, visit ProSight Reporting for ticketing and network monitoring platforms.

• ProSight Enhanced Security Protection: Unified Endpoint Protection
  ProSight Enhanced Security Protection managed services deliver affordable multi-layer security for physical and virtual servers, desktops, mobile devices, and Exchange Server. ProSight ESP utilizes contextual security and advanced heuristics for round-the-clock monitoring and reacting to cyber threats from all attack vectors. ProSight ESP delivers two-way firewall protection, penetration alarms, device management, and web filtering through cutting-edge technologies incorporated within a single agent managed from a unified console. Progent's security and virtualization consultants can help your business to plan and implement a ProSight ESP environment that meets your organization's specific needs and that allows you demonstrate compliance with legal and industry information security regulations. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your network and respond to alarms that require urgent attention. Progent's consultants can also assist you to set up and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business quickly from a potentially disastrous cyber attack like ransomware. Find out more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Exchange filtering.

• ProSight DPS: Managed Backup
  ProSight Data Protection Services provide small and medium-sized businesses a low cost and fully managed solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight Data Protection Services automates your backup activities and enables fast recovery of vital data, apps and virtual machines that have become unavailable or damaged as a result of component breakdowns, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, applications, system images, as well as Microsoft Hyper-V and VMware virtual machine images. Critical data can be backed up on the cloud, to a local device, or mirrored to both. Progent's backup and recovery specialists can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as HIPAA, FIRPA, and PCI and, whenever necessary, can assist you to recover your critical information. Read more about ProSight Data Protection Services Managed Backup.

• ProSight Email Guard: Inbound and Outbound Spam Filtering, Data Leakage Protection and Email Encryption
  ProSight Email Guard is Progent's email filtering and encryption solution that uses the technology of leading information security vendors to deliver centralized management and comprehensive protection for your email traffic. The powerful structure of Progent's Email Guard managed service combines cloud-based filtering with an on-premises gateway device to offer complete defense against spam, viruses, Dos Attacks, DHAs, and other email-borne threats. The Cloud Protection Layer acts as a first line of defense and keeps most threats from reaching your network firewall. This decreases your vulnerability to external threats and saves network bandwidth and storage. Email Guard's on-premises gateway appliance adds a further layer of inspection for incoming email. For outbound email, the onsite gateway offers AV and anti-spam protection, protection against data leaks, and encryption. The onsite gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays within your corporate firewall. Learn more about Progent's ProSight Email Guard spam filtering, virus blocking, email content filtering and data loss prevention.

• ProSight Duo MFA: Two-Factor Identity Authentication
  ProSight Duo is a suite of managed service plans utilizing top-ranked cybersecurity technology developed by Duo, a Cisco-owned company, to create two-factor authentication (2FA) solutions. Two-factor authentication uses an outside-channel endpoint to validate identity, providing a second level of access security over and above merely passwords. This counters the most common causes of IT security breaches like social engineering, brute-force password attacks, and stolen credentials. Duo's push technology can avoid wasted time and reduce frustration by allowing users anywhere to verify their identity as easily as clicking "Approve" on the authentication box on their own personal endpoint, which could be an Android or iOS smartphone, a watch, or other supported out-of-band device. This one-tap validation eliminates the need to open an email or text and manually transcribe a security passcode. Learn more about Progent's ProSight Duo MFA two-factor authentication service plans.

• ProSight WAN Watch: Infrastructure Management
  ProSight WAN Watch is an infrastructure monitoring and management service that makes it simple and inexpensive for small and mid-sized businesses to diagram, monitor, reconfigure and debug their connectivity hardware such as routers and switches, firewalls, and load balancers plus servers, client computers and other networked devices. Incorporating state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network diagrams are always updated, copies and displays the configuration of virtually all devices on your network, tracks performance, and sends notices when issues are detected. By automating complex management processes, WAN Watch can knock hours off common tasks such as making network diagrams, reconfiguring your network, finding appliances that need critical updates, or resolving performance issues. Learn more about ProSight WAN Watch network infrastructure management consulting.

• ProSight LAN Watch: Server and Desktop Remote Monitoring and Management
  ProSight LAN Watch is Progent's server and desktop monitoring managed service that uses state-of-the-art remote monitoring and management techniques to keep your network operating at peak levels by checking the health of critical computers that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your designated IT personnel and your Progent consultant so that all looming problems can be resolved before they have a chance to impact productivity Learn more details about ProSight LAN Watch server and desktop remote monitoring services.

• ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
  With Progent's ProSight Virtual Hosting service, a small or mid-size organization can have its key servers and apps hosted in a secure fault tolerant data center on a fast virtual host configured and managed by Progent's IT support professionals. Under Progent's ProSight Virtual Hosting model, the customer retains ownership of the data, the OS platforms, and the apps. Since the system is virtualized, it can be ported easily to a different hosting solution without a time-consuming and difficult configuration procedure. With ProSight Virtual Hosting, you are not locked into a single hosting provider. Learn more about ProSight Virtual Hosting services.

• ProSight IT Asset Management: Network Infrastructure Documentation Management
  ProSight IT Asset Management service is an IT infrastructure documentation management service that makes it easy to capture, update, retrieve and protect information related to your IT infrastructure, procedures, applications, and services. You can quickly locate passwords or IP addresses and be warned about upcoming expirations of SSL certificates or warranties. By cleaning up and organizing your network documentation, you can save up to half of time thrown away searching for vital information about your IT network. ProSight IT Asset Management features a common location for holding and sharing all documents related to managing your business network such as recommended procedures and How-To's. ProSight IT Asset Management also offers advanced automation for collecting and associating IT data. Whether you're making improvements, doing regular maintenance, or responding to a crisis, ProSight IT Asset Management delivers the knowledge you need when you need it. Find out more details about ProSight IT Asset Management service.

Progent's ProSight Ransomware Preparedness Report
The ProSight Ransomware Preparedness Report service is a low-cost service centered on a phone interview with a Progent information assurance consultant. The interview is designed to help assess your company's ability either to block or recover rapidly following an attack by a ransomware strain such as Ryuk, WannaCry, MongoLock, or Locky. Progent will work with you directly to collect information about your current antivirus tools and backup/recovery platform, and Progent will then deliver a written Basic Security and Best Practices Report describing how you can apply industry best practices to create an efficient security and backup/recovery environment that aligns with your business needs. For more information, refer to The ProSight Ransomware Preparedness Report Service.

Fixed-price Security Assessment and Verification Packages
Progent offers a selection of set-price security evaluation bundles that provide exceptional value by utilizing Progent's enterprise-class network monitoring and analysis software as well as Progent's technical experience to create an objective and thorough assessment of your network security profile.

• Security Assessment Service Packages for Small Organizations
  Progent offers two value-priced security inventory service packages intended to enable small businesses to get an objective security evaluation from an accredited security consultant. With Progent's External Security Inventory Scan, an engineer manages an extensive examination of your network from beyond your corporate firewall to determine potential gaps in the security profile you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert executes a system scan using an authorized computer inside your firewalled perimeter to assess your vulnerability to internal attacks. The two security inventory services are configured and executed from a secured external site. The scan is managed by an engineer who has earned high-level security certifications and who creates a document that details and interprets the information collected by the scan and recommend practical enhancements where appropriate.
• Security Vulnerability Evaluation Bundles for Large Businesses
  Progent offers three levels of flat-rate security assessment service bundles intended for enterprises who need to meet compliance standards required by government or industry agencies. Progent's security evaluation service packages offer enterprises an opportunity to get an objective assessment at the viability of their security profile. For each security evaluation package, Progent engineers with advanced security credentials analyze and report on captured data and offer suggestions for efficient improvements. Each of the network security audit packages include an extra-cost option for on-premises engineers at any location in the U.S.
• Consulting Services for Horizon3.ai's NodeZero PEN Testing Solutions
  NodeZero from Horizon3.ai is a leading-edge penetration test (pentest) platform that supports continuous, simultaneous, programmable assessment of your network to help you expose, rank, fix, and verify cybersecurity vulnerabilities before malicious hackers can exploit them. Progent offers the support of a NodeZero Certified Operator (NCO) who can help you to use NodeZero to perform thorough pentests of your network perimeter and your internal IT infrastructure in order to determine your present security profile. Progent can also help you to strengthen your existing network security and can help you to plan and deploy a cohesive cybersecurity ecosystem that simplifies management and provides maximum protection for on-prem, multi-cloud, and perimeter IT assets. To learn additional information about Progent's threat analysis services based on on NodeZero's pentest products, visit Consulting Support for NodeZero's PEN Test Products.
• Stealth Penetration Testing Services
  Stealth penetration testing, often called PEN testing, is a critical tool for helping businesses to determine how open their network environments are to current-generation threats. Progent's stealth penetration testing check how well your existing security procedures and technologies stand up to authorized but unannounced penetration attempts managed by Progent's experienced security experts utilizing cutting-edge hacking methods. Find out about Progent's stealth penetration testing services.

We've Been Hacked: What Can We Do Now?
If your business is now experiencing a network security crisis and you have not prepared a formal recovery procedure, go to Progent's Remote Network Help to see how to get immediate help. Progent offers online assistance from experienced engineers and can escalate trouble tickets to high-level security specialists if required. Your company does not have to be a current Progent customer to receive emergency help for a security breach, but you can register as a Progent client ahead of time for free and your status as a current client could save precious time during a crisis.

Typically, smaller companies do not have a response plan in the event of a successful attack. This is risky, since the damage from a serious security assault can be more devastating for a small company than for a large enterprise. Progent's security specialists can assist your company to design an efficient recovery and event reporting procedure that reduces the IT system disruption following an attack. The step-by-step post-attack response procedure promoted by Global Information Assurance Certification is Progent's recommended procedure for reacting to a major security incident.

Advanced Security Services Offered by Progent
Progent's certified security engineers offer world-class consulting in key facets of computer compliance such as:

• Security Vulnerability Evaluation and Compliance Testing
  Progent offers expertise with security auditing utilities such as MS Baseline Security Analyzer and LANguard from GFI for performing a set of automatic network scans to uncover possible security holes. Progent has extensive skills with scanning utilities and can help you to understand audit reports and respond efficiently. Progent's security engineers also provide web software testing and can perform expert assessments of enterprise-wide security to validate your company's compliance with important worldwide security specifications including FISMA, PCI, and ISO. Also, Progent can assess the effectiveness of your wireless security covering fixed wireless appliances as well as mobile devices. Read additional details concerning Progent's Vulnerability Audits and Compliance Testing.
• Designing, Implementing, and Validating Secure Networks
  Any company should have a thoroughly considered security plan that includes both preventive and responsive steps. The pre-attack strategy is a set of steps that helps to reduce vulnerabilities. The post-attack plan specifies procedures to help IT staff to evaluate the losses resulting from an attack, remediate the damage, document the event, and revive network functions as quickly as feasible. Progent can advise you how to build security into your business processes, set up scanning software, create and implement a safe IT architecture, and propose procedures and policies to optimize the safety of your computing environment. Progent's security professionals are ready to help you to set up a firewall, deploy protected remote access to e-mail and files, and install an efficient VPN. If your company is interested in an economical way for jobbing out your security management, Progent's Round-the-clock Monitoring Options include continual remote network monitoring and immediate resolution of emergencies.
• Data Restoration and Security Forensics
  Progent provides skill in restoring networks and computers that have been compromised, are in question, or have stopped working as a result of a security attack. Progent can show you how to assess the damage resulting from the attack, restore normal functions, and retrieve information compromised owing to the attack. Progent's security specialists can also manage a thorough forensic evaluation by going over activity logs and utilizing a variety of proven assessment techniques. Progent's background with security issues reduces your downtime and allows Progent to propose effective measures to prevent or mitigate new attacks.
• Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX Firewalls Configuration and Debugging
  The new ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer substantially more performance than Cisco's legacy firewalls and have superseded the ASA 5500 and PIX 500 security appliances for all new installations. Since Cisco's purchase of Sourcefire, the whole line of Cisco ASA 5500-X firewalls can be provisioned to support Firepower Services, based on Sourcefire's Snort technology, which is the world's most deployed network intrusion protection system (IPS). Firepower services provide powerful new capabilities such as advanced malware protection (AMP), URL filtering, dynamic threat analytics, and security automation. Progent's Cisco-premier CCIE network consultants can assist you to maintain your legacy PIX or ASA 5500 security appliances and migrate efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and on-premises support for ASA 5500-X firewalls with Firepower Services and can assist your organization to plan, deploy, tune, manage and debug firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services. Learn additional information about Cisco ASA Firewalls with Firepower configuration and troubleshooting support.
• Other Firewall and Virtual Private Network (VPN) Consulting Services Offered by Progent
  In addition to supporting a wide range of protection technologies from Microsoft and Cisco, Progent can provide small and mid-size companies top-level engineering services for solutions from other major firewall and Virtual Private Network (VPN) suppliers by offering services including:
  • Palo Alto Networks technical assistance
    
  • Check Point Software integration expertise
  • WatchGuard Technologies Inc consulting
  • Juniper Networks engineering services
  • SonicWall Inc. integration expertise
  • Fortinet FortiGate Firewall integration expertise
    
  • Symantec Corp engineering services
  • Barracuda CloudGen Firewall Experts
• SIEM Solutions
  Security information and event management (SIEM) software and services are intended to digest the massive amounts of data collected in security incident records generated by a wide range of sources including network appliances, servers, and application software and tools. SIEM software analyzes the security event records from these diverse sources and creates consolidated reports of security events as required by government regulations and industry compliance guidelines. Progent's GIAC-certified network security experts and Cisco-certified network experts can help businesses to design, install and manage a SIEM solution that helps them to see the progress of security incidents and comply with event reporting requirements. (Visit Progent's SIEM solutions.)
• Patch Management Solutions
  Software update management includes installing software or firmware updates to operating systems and apps, physical and virtual servers and endpoint devices, peripherals such as printers, network appliances like routers and Wi-Fi access points, and Internet-of-Things devices like sensors and health monitors. Prompt and correctly managed patching optimizes cybersecurity, regulatory compliance, availability, and capability. Haphazard software update management can result in security vulnerabilities, compatibility issues, sluggish or inconsistent performance, unnecessary offline stretches, or unavailability of important functions. Progent's managed services for patch management provide organizations of all sizes a versatile and cost-effective solution for evaluating, testing, scheduling, implementing, and tracking updates to your ever-evolving IT network. (Visit Progent's software update management solutions.)

• Certified Information Security Manager Security Consulting Expertise
  CISM identifies the basic competencies and worldwide benchmarks of service that IT security professionals are required to achieve. It provides business management the confidence that consultants who have been awarded their certification have the experience and skill to offer effective security administration and consulting services. Progent can offer a CISM-certified support professional to help your enterprise in critical security areas such as data security governance, vulnerability management, data security program control, and incident response management. Read additional details about Progent's Certified Information Security Manager Security Support Expertise.

• Certified Information Systems Security Professionals (CISSP) Security Consulting Services
  Progent's CISSP consultants are security engineers who have been awarded CISSP accreditation as a result of demonstrated experience, rigorous study, and exhaustive examination. CISSP Certification recognizes mastery of a worldwide standard for IT security. ANSI has granted the CISSP credential official recognition in the area of information security under ISO/IEC 17024. Areas of expertise included within CISSP include security management procedures, security design and test systems, connection control systems, software development security, business processes security, physical security, encryption, telecommunications, network security, and business continuity planning. Read additional information about Progent's Certified Information Systems Security Professionals (CISSP) Support Expertise.

• CISSP-ISSAP Cybersecurity Architecture Consulting Services
  Progent's CISSP-ISSAP Certified security architecture experts have been awarded ISSAP certification after rigorous testing and extensive experience. field experience with network security architecture. ISSAP security experts possess comprehensive knowledge of access management systems and techniques, phone system and network security, cryptography, needs evaluation, business continuity and disaster recovery, and physical security. Progent's CISSP-ISSAP-certified security consultants can help your company with all phases of secure network architecture. Read the details about Progent's ISSAP Accredited Secure System Infrastructure Consulting Services.

• Certified Information Systems Auditor (CISA) Support Expertise
  The Certified Information Systems Auditor (CISA) credential is an important qualification that represents expertise in information system security audit and control. Certified by ANSI, the CISA accreditation requires that consultants pass a comprehensive test administered by the ISACA professional group. Progent can provide the services of a CISA-Certified security audit professional able to assist businesses in the areas of IS audit process, information technology governance, systems and infrastructure planned useful life, IT support, protecting information resources, and disaster recovery preparedness. Read the details about Progent's Certified Information Systems Auditor (CISA) Consulting Services.

• CRISC-certified Network Risk Mitigation Consultants
  The CRISC program was established by ISACA in 2010 to verify an IT professional's ability to design, deploy, and support IS controls to reduce network risk. Progent offers the expertise of a CRISC-certified engineer to assist you to create and carry out a workplace continuity plan based on leading practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines. Progent's network risk management expertise is a good fit the services provided by Progent's CISA-Certified consultants for impartially auditing your IT control design and also with the services of Progent's CISM-certified consultants for defining company-wide security policies and procedures. Read additional details concerning Progent's CRISC IT Risk Management Expertise.

• GIAC Consulting Expertise
  GIAC was established in 1999 to certify the skill of IT security professionals. GIAC's goal is to ensure that a certified professional has the knowledge needed to deliver services in important categories of network, information, and application software security. GIAC accreditations are recognized by businesses and government organizations throughout the world including and the U.S. NSA. Progent can provide the help of certified security engineers for all of the security services covered under GIAC accreditation topics including auditing networks, security incident handling, intrusion detection, and web-based services security. Find out additional information concerning Progent's GIAC Support Expertise.