Company IT networks in the state of Michigan can now get prompt and affordable remote technical support from Progent's certified security support specialists to fix the toughest security problems. Rates are reasonable, charges are by the minute, engagement is quick, and support is unbeatable. Progent also offers assistance for complex projects that demand the knowledge of senior security engineers with high-level industry credentials.

If your Michigan business is located some distance from larger urban areas including Detroit, Grand Rapids, Warren, Sterling Heights, Flint, Lansing, or Ann Arbor, support from local accredited network security engineers is often problematic during a security disaster. This can cause a loss of productivity for your business, upset clients, unproductive employees, and defocused executives. By contacting Progent's online services, you have access to a Certified security engineer who can offer assistance when you have to have it to keep your computer network on line and recover your data.

Progent can assist you in a variety of ways in your efforts to defend your information system with services that can range from network security audits to developing a comprehensive security strategy. Progent offers affordable support to assist businesses of all sizes to configure and maintain secure networks based on Windows and Cisco technology and that may include computers based on UNIX or Linux platforms plus BYOD clients with Apple handhelds or Google Android or Windows Phone smart phones and tablets.

Ransomware Hot Line: 800-462-8800
Progent's Ransomware Hot Line is intended to assist organizations to carry out the urgent first steps in mitigating a ransomware attack by stopping the bleeding. Progent's online ransomware experts can assist you to locate and quarantine breached servers and endpoints and guard undamaged assets from being penetrated.

If your system has been breached by any strain of ransomware, act fast. Get help quickly by calling Progent's 24-hour Ransomware Hot Line at 800-462-8800.

Overview of Progent's Security Services
Progent can show you how to outsource spam blocking and defense against email-borne security threats. Email Guard is Progent's email security solution that uses the services and infrastructure of top information security vendors to provide centralized management and comprehensive security for your inbound and outbound email. The powerful architecture of Progent's Email Guard managed service combines cloud-based filtering with a local gateway device to provide complete defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. ProSight Email Guard's cloud filter acts as a preliminary barricade and keeps the vast majority of unwanted email from reaching your network firewall. This decreases your vulnerability to inbound threats and saves network bandwidth and storage. ProSight Email Guard's onsite security gateway device provides a deeper layer of analysis for incoming email. For outgoing email, the onsite gateway provides AV and anti-spam protection, protection against data leaks, and email encryption. The on-premises gateway can also enable Exchange Server to track and safeguard internal email that stays within your security perimeter.

Progent's certified experts are available remotely or in person to provide a range of urgent or longer-term computer security services such as:

  • Perform extensive network security audits
  • Clean up rapidly after serious security breaches
  • Configure firewalls from multiple vendors
  • Configure safe solutions for offsite and mobile connectivity
  • Install advanced software for automatic defense against viruses, spam and directory harvest attacks
  • Help create a comprehensive security plan with round-the-clock security monitoring
  • Provide comprehensive Help Desk Support
  • Help Develop an effective data backup and restore strategy centered on Data Protection Manager backup capability
If your network has an immediate need for computer security support, refer to Progent's Urgent Online Technical Help.

Progent's consultants offer world-class services in key areas of computer security including auditing, firewall/VPN support, and high-level security consulting.

System Security Audits
Progent's certified security consultants can evaluate the effectiveness of your existing network protection environment by performing exhaustive remote automated analysis via advanced utilities and proven procedures. Progent's skill in this testing saves your company money and assures an accurate portrayal of weaknesses. The information your company gains can make up the foundation of a network protection plan that will permit your network to operate dependably and adapt quickly to new threats.

Automated Vulnerability Analysis
Progent offers consulting in the application of security testing products such as Microsoft's MBSA and GFI LANguard for economically performing a variety of programmed network testing checks to identify possible security problems. Progent has extensive experience with additional network analysis tools such as NMAP, AMAP, eEye Vulnerability Scanner, as well as utilities like SolarWinds, Netcat, and Nikto. Progent can help you to understand audit reports and react effectively.

Progent can show you how to build protection into your business operations, install scanning software, plan and implement a secure system architecture, and recommend procedures to optimize the safety of your network. Progent's security engineers are available to show you how to configure a firewall, design secure remote access to email and data, and install VPN. Learn more about Progent's automated security evaluation.

Security Inventory and Evaluation Bundles for Small Businesses
Progent has put together two ultra-affordable security inventory scanning bundles intended to enable small businesses to receive an objective network security assessment from an accredited security specialist. With Progent's External Security Inventory Checkup, a security engineer administers an extensive test of your IT infrastructure from outside your firewall to determine potential risks in the security posture you expose to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from an authorized machine inside your firewall to uncover your exposure to internal threats. Both security inventory packages are configured and executed from a protected remote location. The project is managed by a consultant with top security accreditations and who generates a document that details and interprets the data collected by the security scan and suggests cost-effective improvements if appropriate.

Consulting Services for Horizon3.ai's NodeZero PEN Testing Solutions
NodeZero from Horizon3.ai is a cutting-edge penetration test (pentest) product family that supports continuous, simultaneous, automated testing of your internal and perimeter network to help you uncover, prioritize, fix, and verify security vulnerabilities before malicious hackers can take advantage of them. Progent's pentest experts can assist you to deploy NodeZero to carry out comprehensive penetration tests of your network perimeter and your internal network so you can determine your present security posture. Progent can also help you to strengthen your network security and can assist you to design and implement a unified cybersecurity ecosystem that streamlines management and provides optimum cyber defense for on-prem, multi-cloud, and perimeter IT resources. To find out more details about Progent's threat analysis services based on on NodeZero's pentest products, see Consulting Support for NodeZero's PEN Test Products.

Stealth Intrusion Analysis Support Services
Stealth intrusion checking is a key component of any successful IT system security plan. Progent's security experts can perform extensive penetration checks without the awareness of your organization's internal IT resources. Stealth penetration checking shows whether existing security defense systems such as intrusion detection alerts and event log analysis are properly set up and consistently monitored. Find out more on Progent's stealth security penetration testing consulting.

Firewalls and VPN Support
Progent's background in security solutions encompasses in-depth field work with major firewalls and VPN products from a variety of vendors including Cisco, Microsoft, Palo Alto Networks and Fortinet. Progent can provide the services of consultants who have earned key industry accreditations such as Cisco Certified Internetwork Expert and Microsoft Certified Systems Engineer (MCSE).

Cisco ASA 5500-X Firewalls with Firepower, ASA 5500 Firewalls, and PIX 500 Security Appliances Configuration and Troubleshooting
The latest generation of ASA 5500-X Series Next-Generation Firewalls with Firepower Services offer significantly more bang for the buck than Cisco's legacy firewalls and have replaced the ASA 5500 and PIX 500 security appliances for new installations. Following Cisco's acquisition of Sourcefire, the entire line of Cisco ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort product, which is the world's most deployed intrusion protection system. Firepower services bring enhanced capabilities including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-premier CCIE network consultants can help you to maintain your existing PIX or Cisco ASA 5500 firewalls and upgrade efficiently to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide remote and onsite help with ASA 5500-X firewalls with Firepower Services and can help your business to plan, deploy, tune, manage and debug firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. Learn additional details about Cisco ASA Firewalls with Firepower Services integration and troubleshooting support.

Cisco Security and VPN Support Services
Cisco's security and offsite connection technology provide a complete range of easy-to-administer security solutions to help protect your wired and wireless information system. Cisco's Virtual Private Network line includes routers, firewalls, intrusion detection systems and VPN concentrators. Progent's expert staff of consultants includes field-proven specialists with Cisco CCIE and CCNP qualifications who are able to help your business to evaluate Cisco VPN, Cisco RADIUS Security, and additional Cisco security technologies that fit best with your business objectives. Learn additional information concerning Progent's Consulting Expertise for Cisco Security Technology and Virtual Private Network Appliances.

Support Expertise for Other Firewall and Virtual Private Network Products
Progent provides small and medium size companies expert support for Intrusion Protection products and IPsec VPN technology from leading firewall and Virtual Private Network security companies such as Check Point Software, Juniper, and Symantec. Progent can show you how to create a detailed security strategy and choose the right technologies from a variety of suppliers to achieve your security objectives while staying within your spending restraints.

Progent's Flat-rate Managed Services for Information Security
Progent's low-cost ProSight portfolio of outsourced network management services is designed to provide small and mid-size businesses with enterprise-class support and state-of-the-art technology for all aspects of information assurance. Managed services offered by Progent include:

ProSight Active Security Monitoring (ASM): Endpoint Protection and Ransomware Defense
ProSight Active Security Monitoring is an endpoint protection (EPP) solution that utilizes SentinelOne's next generation behavior analysis technology to defend endpoint devices and physical and virtual servers against new malware attacks such as ransomware and email phishing, which easily get by legacy signature-based AV tools. ProSight Active Security Monitoring protects local and cloud resources and provides a single platform to manage the complete threat progression including filtering, identification, mitigation, cleanup, and forensics. Key features include single-click rollback with Windows Volume Shadow Copy Service (VSS) and real-time system-wide immunization against newly discovered threats. Progent is a SentinelOne Partner, dealer, and integrator. Learn more about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery based on SentinelOne technology.

ProSight Enhanced Security Protection (ESP): Unified Physical and Virtual Endpoint Protection
ProSight Enhanced Security Protection (ESP) services offer ultra-affordable in-depth security for physical and virtual servers, workstations, mobile devices, and Microsoft Exchange. ProSight ESP utilizes adaptive security and modern behavior analysis for continuously monitoring and reacting to cyber assaults from all attack vectors. ProSight ESP delivers two-way firewall protection, intrusion alarms, endpoint control, and web filtering via leading-edge tools incorporated within one agent accessible from a single control. Progent's security and virtualization consultants can help you to plan and implement a ProSight ESP environment that meets your organization's unique needs and that allows you achieve and demonstrate compliance with legal and industry data security regulations. Progent will help you define and implement security policies that ProSight ESP will manage, and Progent will monitor your IT environment and react to alerts that require urgent attention. Progent's consultants can also help you to install and verify a backup and restore system like ProSight Data Protection Services so you can get back in business quickly from a potentially disastrous security attack like ransomware. Read more about Progent's ProSight Enhanced Security Protection (ESP) unified endpoint protection and Microsoft Exchange filtering.

ProSight Data Protection Services: Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and medium-sized businesses a low cost and fully managed service for secure backup/disaster recovery. For a fixed monthly price, ProSight Data Protection Services automates your backup processes and allows fast recovery of vital files, apps and VMs that have become unavailable or corrupted as a result of component breakdowns, software bugs, disasters, human error, or malware attacks like ransomware. ProSight DPS can help you back up, recover and restore files, folders, apps, system images, as well as Hyper-V and VMware images/. Critical data can be backed up on the cloud, to a local storage device, or to both. Progent's cloud backup consultants can deliver advanced expertise to set up ProSight DPS to be compliant with government and industry regulatory standards such as HIPAA, FIRPA, and PCI and, whenever needed, can assist you to restore your critical information. Read more about ProSight Data Protection Services Managed Cloud Backup.

ProSight Email Guard: Spam Filtering, Data Leakage Protection and Content Filtering
ProSight Email Guard is Progent's spam and virus filtering service that incorporates the technology of leading data security vendors to provide web-based control and world-class protection for all your inbound and outbound email. The hybrid architecture of Progent's Email Guard combines a Cloud Protection Layer with an on-premises gateway appliance to offer advanced defense against spam, viruses, Dos Attacks, Directory Harvest Attacks (DHAs), and other email-borne threats. Email Guard's Cloud Protection Layer acts as a first line of defense and keeps most unwanted email from reaching your security perimeter. This reduces your exposure to external attacks and conserves network bandwidth and storage. Email Guard's onsite gateway appliance adds a deeper level of analysis for inbound email. For outbound email, the local security gateway offers AV and anti-spam protection, policy-based Data Loss Prevention, and email encryption. The local gateway can also assist Microsoft Exchange Server to track and protect internal email traffic that stays inside your security perimeter. For more details, see ProSight Email Guard spam filtering and data leakage protection.

ProSight Virtual Hosting: Hosted VMs at Progent's World-class Data Center
With ProSight Virtual Hosting service, a small organization can have its critical servers and applications hosted in a protected fault tolerant data center on a high-performance virtual machine host configured and maintained by Progent's IT support experts. With Progent's ProSight Virtual Hosting model, the customer owns the data, the OS platforms, and the apps. Since the environment is virtualized, it can be ported easily to a different hosting solution without requiring a lengthy and difficult configuration process. With ProSight Virtual Hosting, your business is not locked into one hosting provider. Find out more details about ProSight Virtual Hosting services.

ProSight IT Asset Management: Infrastructure Documentation and Password Management
Progent's ProSight IT Asset Management service is a cloud-based IT documentation management service that makes it easy to capture, update, find and safeguard information about your IT infrastructure, processes, applications, and services. You can instantly find passwords or IP addresses and be alerted about upcoming expirations of SSL certificates or domains. By cleaning up and managing your IT documentation, you can save up to half of time spent trying to find critical information about your network. ProSight IT Asset Management includes a common location for storing and collaborating on all documents required for managing your network infrastructure like standard operating procedures (SOPs) and self-service instructions. ProSight IT Asset Management also supports advanced automation for collecting and associating IT information. Whether you're planning improvements, doing maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the knowledge you require as soon as you need it. Find out more about ProSight IT Asset Management service.

Expert Network Security Design
Every company should have a thoroughly thought out security program that incorporates both proactive procedures and reaction plans. The pre-attack plan is a set of steps intended to minimize vulnerabilities. The reactive plan helps your company's network security personnel to assess the damage caused by a security penetration, repair the damage, document the experience, and get the IT network running as rapidly as feasible.

Progent's expert IT security engineers can to assist you to perform a complete risk assessment and create a company-wide security plan to implement security policies and controls to mitigate future attacks and dangers.

CISM Accredited Security Engineering Assistance
The CISM committee describes the basic competencies and global standards of performance that information security managers are required to learn. It provides executive management the assurance that those who have earned their CISM certification possess the background and capability to provide effective security management and support services. Progent offers the expertise of CISM Premier security consultants to assist businesses with:

  • Information Security Governance
  • Vulnerability Management
  • IS Security Implementation Management
  • IS Security Administration
  • Recovery Planning
Learn additional details concerning Progent's CISM Qualified Security Consulting Professionals.

CISSP Accredited Security Consulting Support
The CISSP credential recognizes mastery of a global standard for data security. The American National Standards Institute has granted certification recognition in the area of information security defined by ISO 17024. Progent offers access to of security professionals who have earned CISSP accreditation. Progent can provide a CISSP-certified expert to help your organization in a broad range of security areas such as:

  • Security Administration Practices
  • Security Infrastructure and Paradigms
  • Access Control Solutions and Processes
  • Applications Development Security
  • Secure Operations
  • Physical Security
  • Cryptography Technology
  • Telecom, LAN and Internet Security
  • Disaster Recovery Preparedness
Find out additional information concerning Progent's CISSP Accredited Cybersecurity Support Professionals.

CISSP-ISSAP Accredited Secure Information System Architecture Consulting Services
Progent's CISSP-ISSAP Certified IT architecture professionals are consultants who have been awarded ISSAP status through thorough examination and significant work with network security architecture. The ISSAP credential indicates demonstrated skill in the most in-depth demands of information system security architecture bounded by the broader field of IS security expertise needed for CISSP certification. Progent's ISSAP-certified security specialists can help your business with all phases of architecture security including.

  • Access Management Systems and Methodologies
  • Telecom and Network Security
  • Encryption/Decryption Solutions
  • Needs Evaluation and Security Standards
  • BCP and Disaster Recovery Planning
  • Site Security
Find out more information about Progent's ISSAP Qualified Secure System Architecture Engineering Expertise.

CISA Accredited Information System Security Auditing Consulting Services
The CISA credential is a globally recognized qualification that represents expertise in network security audit and control. Accredited by ANSI, the CISA accreditation has consultants pass an extensive test administered by the ISACA professional association. Progent's CISA-certified IS security audit experts are available to assist your business in the areas of:

  • Information Systems Audit Services
  • IT Governance
  • Systems and Architecture Lifecycle
  • Information Technology Service Delivery
  • Protecting Information Assets
  • Business Continuity Planning
Find out additional details concerning Progent's CISA Accredited IS Security Auditing Consulting Support.

Certified in Risk and Information Systems Control (CRISC) Experts
The CRISC program was initiated by ISACA in 2010 to validate a consultant's skills to plan, implement, and support IS controls to mitigate risk. Progent can provide the expertise of a CRISC-certified engineer to help your company to create and execute a workplace continuity or disaster recovery strategy based on leading practices promoted by CRISC and crafted to match your company's risk tolerance, business objectives, and budgetary guidelines. Progent's CRISC-certified IT risk management consultants offer a range of risk identification services including:

  • Collect data and study documentation to help identify major risk scenarios
  • Identify legal, regulatory, and business mandates and organizational standards associated with your network to assess their possible impact on your business goals
  • Identify potential threats for your business workflows to help in evaluating your corporate risk
  • Develop a risk awareness program and conduct seminars to make sure your stakeholders appreciate IT risk so they can assist with your risk management program
  • Match identified risk vectors to related business procedures to help assign risk ownership
  • Validate risk appetite with executive management and key stakeholders to ensure they match
Read more details concerning Progent's CRISC Risk Management Consultants.

GIAC Certified Network Security Engineering Services
GIAC (Global Information Assurance Certification) was established in 1999 to certify the skill of information technology security engineers. GIAC's goal is to verify that a certified security consultant has the skills appropriate to deliver services in key areas of network, information, and program security. GIAC certifications are recognized by businesses and government organizations around the world including and the United States NSA. Progent's GIAC-certified information security audit experts can assist your IT organization with:

  • Assessing Security Systems
  • Security Incident Response
  • Intrusion Detection
  • Web-based Application Security
  • SIEM solutions
Learn additional details about Progent's GIAC Information Assurance Support.

Get in Touch with a Security Engineer
To learn how to access a certified security engineer for online or on-premises support in Michigan, phone 1-800-993-9400 or visit Online Computer Support.

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