Expanding your telecommuter workforce may have a major effect on network infrastructure, security, and corporate workflows. Progent has 20 years of background helping small and mid-size businesses to design, configure, administer, optimize, and troubleshoot IT networks that support work-from-home employees. Progent can assist your Miami organization to pick the appropriate technologies and adhere to best practices in creating and operating a secure virtual office solution for teleworkers that facilitates teamwork and returns maximum value. Progent offers support services ranging from on demand expertise for getting you over challenging IT bottlenecks to comprehensive project management or co-management to help you carry out business-critical initiatives.

Progent's consultants can help Miami, Florida companies to with any facet of creating a high-functioning remote work ecosystem by delivering network infrastructure design and configuration services, IP voice expertise, video conferencing integration, collaboration platform customization and training, cloud integration, helpdesk services, endpoint security, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Remote Workers
A wide range of video conferencing products from major technology companies support online meetings, video conferencing, chat sessions, and content sharing for both onsite users and at-home workers. Many companies utilize multiple conferencing products to meet the needs of their various partners and customers. Progent can help your organization to maintain your current conferencing ecosystem and enhance the engagement of your remote employees.

  • Skype for Business is Microsoft's popular communications product that supports real-time presence, IM, voice and video conferencing plus the seamless integration of these capabilities within Office desktop and Microsoft 365 applications including PowerPoint, Word, and Excel. Progent offers the expertise of Microsoft-certified specialists who can assist you to configure and manage Skype for Business clients to support your remote employees. To learn more about Progent's consulting services for Skype for Business, visit Skype for Business integration services.
  • FaceTime is Apple's multiuser video calling app for iOS, iPadOS, iPod and macOS computers and smartphones. FaceTime works over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 simultaneous users for video calls. To learn more about Progent's consulting expertise for Apple FaceTime, see Progent's FaceTime configuration expertise.
  • Webex Meeting Center provides remote conferencing for most desktop or mobile devices. Offered via Cisco's Webex Cloud platform, Webex services include sharing granular content or computer screens, presentations that embed rich media such as Microsoft PowerPoint and Flash videos, network-based capture, plus revision and playback for future reference and training. For details about Progent's consulting expertise for Cisco Webex as well as for other video conferencing products from Cisco, see Progent's Webex Meeting Center support services.
  • Teams is Microsoft's follow-up for Skype for Business. Teams acts as a hub for conversations, contacts, and information with capabilities that include IP voice and video calling, persistent threaded chat, plus data sharing. To learn more about Progent's support expertise for Microsoft Teams and for additional Microsoft 365 apps, visit Progent's Microsoft Teams consulting services.
  • Other Voice/Video Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can provide configuration and debugging services for these conferencing platforms and assist you to tune your network architecture to run them.

Contact Progent for At-Home Worker Expertise
To contact Progent about building and managing an efficient work-from-home solution for your Miami, Florida business, call 1-800-993-9400 or visit Contact Progent.

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