Expanding your telecommuter workforce may have a major effect on IT infrastructure, security/compliance, and corporate culture. Progent has two decades of experience helping SMBs to plan, deploy, administer, optimize, and debug IT environments that support at-home workers. Progent can assist your Miami Beach company to select the right tools and adhere to best practices in building and operating a secure virtual solution for telecommuters that promotes collaboration and returns maximum business value. Progent can provide services that go from as-needed guidance for helping you past occasional IT roadblocks to comprehensive project management to help you carry out mission-critical initiatives.

Progent's consultants can assist Miami Beach, Florida businesses to succeed with any aspect of building a high-functioning telecommuting ecosystem by providing network infrastructure configuration services, VoIP PBX expertise, video conferencing support, collaboration platform selection and deployment, cloud integration, Call Desk outsourcing, cybersecurity, data protection solutions, and streamlined management.

IP Voice Integration for an At-Home Workforce
Extending the corporate phone environment to include teleworkers is vital to maintaining a productive work-at-home solution. A variety of cloud-centric digital PBX products are used by small and mid-size businesses to support remote users. Many larger organizations rely on Cisco's modern or older platforms for IP voice solutions. Progent can assist organizations of all sizes to design or maintain a remote IP voice environment that delivers the versatility, transparency and protection needed for at-home workers. Progent's Cisco-certified CCIE IP Voice consultants offer advanced support to help businesses optimize their current Cisco VoIP systems to handle an expanding remote workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends advanced telephony capabilities to devices like IP phones, media processing platforms, VoIP gateways, and multimedia applications deployed across the network. CUCM supports additional mixed media services like messaging, voice/video conferencing, and customer collaboration networks. For more information about Progent's Unified Communications Manager support, visit Cisco Unified Communications Manager consultants.
  • CallManager is Cisco's legacy call-processing software and has been replaced by Cisco Unified CM. Progent's consultants can help you to maintain your existing CallManager environment or upgrade smoothly to Cisco's modern IP telephony products. To find out about Progent's expertise for Cisco CallManager and Cisco's other legacy IP voice products, refer to CallManager consulting services.
  • Cisco IP Gateways enable connectivity with PSTN networks and with clients operating beyond the corporate firewall such as telecommuters. Progent offers consulting expertise for Cisco's legacy IP gateways including the UC520, UC540 and UC560 products and for current Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway integration consulting.
  • Other VoIP Products supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to update your wide area network infrastructure to work with these VoIP solutions and provide on-demand integration and troubleshooting services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about creating and managing a productive telecommuter environment for your Miami Beach, Florida company, call 1-800-993-9400 or go to Contact Progent.