Wireless Consulting

Consulting Support Services for BlackBerry Technology
BlackBerry mobile PDAs were once among the most popular products for achieving anytime-anywhere access to email, calendars, web programs, and other vital business information. Progent can provide Miami Beach, Florida businesses the expertise of BlackBerry-certified experts who can assist organizations to manage existing BlackBerry environments or transition smoothly to a more popular mobile solution.

As the complexity of small business networks has increased, and as the need for world-class security, reliability, and recoverability has grown to be the standard for businesses regardless of size, effective deployment and support of BlackBerry technology has become more difficult. To address areas such as data protection, business continuity, and synchronization of BlackBerry smartphones with diverse email systems and shared databases, small organizations often resort to external support firms who specialize in BlackBerry installation and maintenance.

Progent can provide the services of BlackBerry-certified engineers who can assist small organizations to design, manage, and troubleshoot BlackBerry solutions economically and effectively, doing away with the necessity for an in-house BlackBerry technology expert and lowering the cost and stress of supporting wireless workers. Progent's BlackBerry engineers have extensive experience cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified network security professionals. This breadth of knowledge, combined with Progent's efficient online service delivery model, gives small businesses a budget-friendly alternative for integrating BlackBerry products seamlessly into their IT system.

Progent's engineers can help you with SQL Server 2019 development support, SQL Server 2016 management support, and Exchange Server 2019 setup so that your database and email systems operate efficiently with BlackBerry Enterprise Server. Progent can also help you to migrate from previous versions of BlackBerry and Microsoft software, configure streamlined management tools so you can monitor and support BlackBerry devices across your business, recommend security policies that make sense for your company, customize mobile applications, and make sure that your IT network infrastructure is properly configured to handle your BlackBerry clients. Also, Progent's disaster recovery consultants can help ensure that your BlackBerry information is included in your scheduled backup procedures so that it can be recovered quickly and safely.

Miami and South Florida Contact Information:
Progent offers consulting services and onsite technical support throughout Southern Florida.

Consulting and Technical Expertise for BlackBerry Enterprise Server (BES)
RIM's high-end solution for managing big collections of BlackBerry wireless handsets is the BlackBerry BES Server. This sophisticated tool enables Exchange Server, Lotus Domino, or Groupwise users to send and receive emails that are encrypted during transit to ensure optimum data protection. BlackBerry Enterprise Server also simplifies a wide variety of key administrative jobs ranging from smartphone configuration and upgrades to mobile security and high availability.

Progent's BlackBerry-premier consultants can show you how to use BlackBerry Enterprise Server to do routine jobs like:

• Deploy and manage applications
• Schedule device, application, and policy updates
• Update BlackBerry device firmware wirelessly
• Manage client settings with BlackBerry's vast selection of IT policies

Progent's BlackBerry-certified engineers can also assist you to utilize BlackBerry Enterprise Server to implement important procedures not available with the less advanced BlackBerry Enterprise Server Express. These tasks include:

• Install and support BES Server's high-availability infrastructure using virtual servers
• Install BlackBerry devices wirelessly
• Establish custom administration roles
• Automatically track and analyze the integrity of your system

Expert RIM BlackBerry Consulting and Technical Support Offered Remotely from Progent
Progent's certified BlackBerry support specialists are available online to deliver expert technical help to companies in the Miami Beach area or anywhere in Florida. Progent's seasoned online technical support team has helped businesses resolve computer issues and reduce IT service expenses in each state in the United States and built a large following of loyal clients. (Refer to Progent's client testimonials.)

Progent offers remote assistance for a wide selection of issues associated with RIM BlackBerry software and devices including wireless synchronization, configuration with Microsoft Exchange, managing BlackBerry Enterprise Server (BES), and strengthening mobile security. Major BlackBerry credentials earned by Progent's support experts include:

BlackBerry Certified Support Specialist
Progent's BlackBerry Certified Support Specialist can assist your business to perform basic technical functions including setting up BlackBerry smartphones and BlackBerry Desktop utilities, adding addresses to the BlackBerry Internet Service, establishing account configurations, launching messaging filters, changing user accounts, update BlackBerry handsets, transmitting service books, and installing BlackBerry Desktop Manager to operate with your corporate messaging solution. Progent's certified experts can also help you to troubleshoot a wide array of issues associated with synchronization, device recognition, messaging consistency, web browsing, wireless connectivity, Instant Messaging, PC software configuration, and BlackBerry Desktop Redirector.

As a top innovator in delivering countrywide online consulting services for small business IT networks, Progent can provide quick and affordable access to a BlackBerry Certified Support Specialist. Progent's online technical support skills keeps your mobile support costs at a minimum and, by resolving problems promptly, maximizes the output of your BlackBerry smartphone users.

BlackBerry Certified Solution Designer
Progent can provide the support of a BlackBerry Certified Solution Designer to assist you to plan, deploy, validate, troubleshoot, and produce documentation for a wireless solution based upon the integration of the BlackBerry Enterprise Solution, Exchange, and Microsoft Active Directory. Progent's advanced engineering services for BlackBerry include business and network needs assessment, system design, roll-out planning and implementation, performance optimization, configuration of a fault-tolerant environment, information backup and business recovery consulting, and security infrastructure design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your operational goals and to design a mobile wireless solution that meets your information technology budget and aligns with your business plans. Progent can explain the implications of your organizational processes on the configuration of a BlackBerry Enterprise Solution, assess your existing network architecture's suitability to accommodate a BlackBerry Enterprise Server, assist your organization to determine which management approach and hardware products match your requirements, and analyze your email and messaging system configuration. Progent can also explain the performance impact that the BlackBerry BES Server, SQL SQL Server, and Microsoft Exchange Server have on each other so you can arrive at smart choices about alternatives for software versions, server hardware and storage, network topology, and application set up.

To optimize system security, Progent's BlackBerry consultant can assist your company to select and activate appropriate security options for the BlackBerry BES Server. Progent's BlackBerry Certified Solution Designer can also work in conjunction with Progent's CISA and GIAC-certified security specialists to run company-wide security assessment and compliance validation and suggest enhancements to accommodate your BlackBerry solution.

Contact Progent to Get Help from a RIM BlackBerry-Certified Specialist
To ask Progent about consulting support for BlackBerry wireless technology, phone 1-800-993-9400 or refer to Contact Progent.