In addition to providing fast contact with top-tier network consultants and subject matter experts to help Mexico City, México companies with specific IT problems or longer-term initiatives, Progent offers short-term staff augmentation to deal with more generalized services like PC support, IT management, and Help Desk call center services. On-demand staffing can help organizations to deal with planned or unplanned peaks in demand for network personnel, which may be caused by scenarios such as company mergers, data center relocation, technology upgrades, paradigm shifts like telecommuting, disaster recovery, busy seasons, or new regulations. Temporary staffing can also fill gaps left by the loss of full-time IT personnel because of vacations, illness, resignation, etc.

Benefits of Progent's Short-Term Staffing Services
Progent's temporary supplemental staffing services offer organizations the versatility to respond to surges in requirements for network services without dealing with the expense and hassle that come with reviewing and hiring reliable IT personnel and without the risk of adding to your full-time staff size.

Key aspects of Progent's short-term staff augmentation services include:

  • Fast availability of reliable network pros
  • Simple engagement, cessation, and re-engagement of services
  • Transparent extension of your in-house network support team
  • Comprehensive reporting of services performed
  • Available escalation from Tier 1 up to Tier 3 support so even the toughest problems can be handled promptly
  • Close working relationship with a world-class, full-service resource for network support
Progent's Co-managed Center Service
Progent's co-managed Help Desk program is a proven flexible staff augmentation option that allows IT organizations to divide the work of Call Center support transparently between their internal network personnel and Progent's nationwide team of technical support specialists. Working as a transparent extension of your full-time Help Desk, Progent's shared Call Center program is a collaborative service solution powered by the industry's leading group professional services (PSA) platform for managing, service calls, generating tickets, assigning ownership, tracking progress, and producing management reports.

Why Choose Progent?
Progent has two decades of background providing remote and on-premises IT services for businesses of all sizes throughout the United States. Progent's engineers have earned top certifications from Microsoft, Cisco, Linux vendors, VMware, Citrix, Palo Alto Networks, and other leading technology companies. Progent's cybersecurity consultants have earned top certifications including ISSAP, CISA, and GIAC. Find out more details about Progent's industry certifications.

Progent's Areas of Expertise for Mexico City, México Companies
Progent's nationwide roster of certified consultants can deliver Mexico City, México organizations a broad range of remote consulting and troubleshooting expertise. Practice areas covered under Progent's consulting program for IT service organizations include:

Contact Progent for Temporary IT Staffing for Mexico City, México Businesses
To find out more about Progent's temporary supplemental staffing services for Mexico City, México businesses, call 800-993-9400 or visit Contact Progent.