Expanding your at-home workforce may have a major effect on IT architecture, security/compliance, and company workflows. Progent has two decades of experience assisting small and mid-size businesses to plan, deploy, manage, tune, and debug IT environments that support at-home workers. Progent can assist your Mesa company to select the right tools and adhere to best practices in building and operating a safe virtual ecosystem for teleworkers that facilitates collaboration and returns top business value. Progent offers services ranging from on demand guidance for helping you past challenging technical roadblocks to full project management to help you carry out mission-critical tasks.

Progent can help Mesa, Arizona organizations to with any aspect of creating a high-performing work-at-home environment by providing infrastructure design and configuration services, IP voice troubleshooting, voice/video conferencing support, collaboration platform customization and training, cloud integration, helpdesk outsourcing, security monitoring, data protection solutions, and centralized management.

VoIP Solutions for an At-Home Workforce
Expanding the company phone environment to include teleworkers is vital to maintaining a productive at-home workforce. A variety of cloud-centric digital PBX platforms are used by SMBs to support remote users. Many larger organizations depend on Cisco's modern or legacy platforms for IP voice management. Progent can assist organizations of all sizes to plan or tune a telecommuter VoIP service that provides the versatility, convenience and security required for telecommuters. Progent's Cisco-certified CCIE IP Voice experts can provide high-level support to assist organizations optimize their existing Cisco IP voice systems to handle a growing at-home workforce.

  • Cisco Unified Communications Manager (Cisco Unified CM or CUCM) extends high-end IP telephony capabilities to devices like VoIP phones, media processing platforms, VoIP gateways, and multimedia applications used across the network. Unified Communications Manager supports other combined media services like messaging, video conferencing, and customer interaction networks. For details about Progent's CUCM support, visit Cisco Unified Communications Manager consulting services.
  • Cisco CallManager is Cisco's legacy call-processing software and has been replaced by CUCM. Progent can help your company to support your current CallManager deployment or migrate smoothly to Cisco's current IP telephony products. To learn about Progent's expertise for Cisco CallManager and Cisco's other legacy VoIP products, visit CallManager expertise.
  • Cisco IP Gateways provide integration with PSTN networks and with clients working beyond the corporate perimeter such as telecommuters. Progent offers consulting expertise for Cisco's earlier generation IP gateways including the UC520, UC540 and UC560 products as well as for modern Cisco SIP gateways. See Cisco Session Initiation Protocol (SIP) gateway configuration expertise.
  • Other VoIP Platforms supported by Progent include Vonage, Intermedia Unite and 8x8. Progent can assist you to expand your WAN architecture to work with these solutions and provide as-needed deployment and debugging services.

Contact Progent for Telecommuter Expertise
To get in touch with Progent about building and managing a productive telecommuter solution for your Mesa, Arizona company, call 1-800-993-9400 or go to Contact Progent.