Enlarging your telecommuter workforce may have a major impact on network architecture, security, and corporate processes. Progent has 20 years of background helping SMBs to design, configure, administer, optimize, and debug IT environments that support a remote workforce. Progent can help your Mesa organization to select the appropriate technologies and follow leading practices in creating and operating a secure virtual ecosystem for telecommuters that promotes teamwork and delivers maximum value. Progent offers services that go from as-needed expertise for getting you over occasional technical bottlenecks to full project management to help you successfully complete mission-critical tasks.

Progent's consultants can help Mesa, Arizona businesses to succeed with any aspect of creating a high-functioning work-from-home environment by providing network infrastructure design and configuration services, VoIP PBX expertise, voice/video conferencing support, collaboration platform selection and deployment, public cloud connectivity, Call Desk outsourcing, data security, backup/restore solutions, and unified management.

Infrastructure for a Remote Workforce
Integrating the physical and software infrastructure needed for a remote work environment can be particularly complex if you have to manage a combination of worker-owned equipment like PCs and laptops, Internet routers, and Wi-Fi APs from various manufacturers and with a mix of OS software and firmware releases. Progent's background providing remote support for both outdated and current technologies in remote office solutions allows you to make cost-effective use of your available network infrastructure and offers ready access to top-tire consultants for making essential updates. Services available from Progent to help you to implement a productive work-at-home ecosystem include:

  • Virtual Private Network connectivity makes it possible to establish a safe connection for authenticated at-home workers to access IT assets located at your corporate datacenter or in the cloud. Progent can help your company to deploy and maintain VPN connections between your teleworkers and your various network resources by providing online VPN integration consulting. For businesses with Cisco's ASA firewalls, Progent's Cisco-certified ASA experts can assist your remote workers to utilize Cisco's AnyConnect software to provide safe VPN connections for a wide range of endpoint devices such as Windows, Mac, Apple iOS, Linux, and Android.
  • Virtual Desktop Infrastructure (VDI) platforms allow a teleworker to view and interact with a remote computer's desktop. This provides IT managers significant control over the digital ecosystem of telecommuters and ensures them a familiar work experience. Progent's virtual desktop services include Windows Remote Desktop integration and Citrix Virtual Apps and Desktops VDI expertise.
  • Routers connect home computer networks to the Internet and support VPN connections, local Wi-Fi networks, and firewalls. Progent can provide top-tier remote consulting for integrating home routers from all major manufacturers. See router configuration support from Cisco-certified experts.
  • Home Wireless networks, typically supporting an entire household and visitors, are frequently used by at-home employees to connect to their Internet router for work. This can create performance as well as security issues. Progent can assist businesses to mitigate these issues by delivering expertise like Cisco Aironet configuration consulting, Cisco Meraki WiFi installation expertise, and Ubiquiti wireless AP integration assistance.
  • Internet access methods impact the speed and availability of connections between telecommuters and the company data center. Mission-critical applications might require backup Internet access in case the normal connection breaks. Progent can provide guidance for selecting service providers, selecting appropriate service offerings, and setting up redundant Internet connections. See Internet access integration services.

Contact Progent for At-Home Worker Support Services
To get in touch with Progent about creating and managing an efficient telecommuter environment for your Mesa, Arizona business, call 1-800-993-9400 or go to Contact Progent.