In addition to providing fast access to high-level network consultants and subject matter experts (SMEs) to help Mesa, Arizona organizations with discrete technical problems or longer-term projects, Progent can provide temporary supplemental staffing to deal with more generalized services like PC help, network administration, and Call Center response. On-demand staffing makes it possible for organizations to deal with planned or unplanned peaks in the need for IT services, which may result from scenarios such as company mergers, site moves, platform migration, paradigm shifts like telecommuting, disaster recovery, seasonal variations, or regulatory mandates. Short-term IT staff augmentation can also cover gaps left by the absence of in-house IT personnel due to vacations, health issues, termination, or other reasons.

Benefits of Progent's Short-Term IT Staffing Services
Progent's temporary staff augmentation services offer businesses the versatility to react to increases in requirements for network services without being saddled with the expense and delays that come with identifying and hiring appropriate technical personnel and without the risk of increasing your permanent head count.

Important features of Progent's temporary staff augmentation services include:

  • Rapid access to reliable IT professionals
  • Simple initiation, termination, and re-engagement of services
  • Transparent extension of your in-house IT team
  • Comprehensive reporting of services delivered
  • Available escalation from Tier 1 up to Tier 3 services so even the most challenging issues get resolved promptly
  • Close relationship with a top-level, full-service source for network support
Progent's Co-managed Center Program
Progent's co-managed Help Desk Call Center program is a specialized flexible staff expansion alternative that allows IT organizations to divide the work of Call Center support seamlessly between their in-house network personnel and Progent's nationwide team of IT support specialists. Working as a seamless supplement of your full-time Help Desk, Progent's co-managed Help Desk Call Center program is a collaborative support alternative based on by the industry's leading group PSA tool for managing, service calls, generating tickets, assigning responsibility, tracking responses, and generating management reports.

Why Choose Progent?
Progent has 20 years of background delivering online and on-premises network services for organizations of all sizes throughout the United States. Progent's IT experts hold advanced certifications from Microsoft, Cisco, Apple, VMware, Juniper, Palo Alto Networks, and other leading vendors. Progent's security and compliance experts hold advanced certifications including ISSAP, CISA, and CRISC. Learn more details about Progent's industry certifications.

Progent's Practice Areas for Mesa, Arizona Companies
Progent's nationwide team of certified consultants offers Mesa, Arizona businesses a broad range of remote technical guidance and troubleshooting expertise. Areas of expertise offered under Progent's consulting program for network service providers include:

Contact Progent for Temporary Staff Augmentation for Mesa, Arizona Companies
To find out more details about Progent's temporary supplemental staffing services for Mesa, Arizona organizations, call 800-993-9400 or visit Contact Progent.