Memphis Ransomware Prevention and Remediation Services

Ransomware Hot Line: 800-462-8800

24x7 Online Access to a Senior Ransomware Engineer
Ransomware needs time to work its way across a network. For this reason, ransomware attacks are commonly unleashed on weekends and late at night, when IT staff are likely to take longer to become aware of a breach and are less able to organize a quick and coordinated defense. The more lateral movement ransomware is able to make inside a target's network, the longer it will require to recover core operations and scrambled files and the more information can be exfiltrated to the dark web.

Progent's Ransomware Hot Line is designed to assist organizations to take the time-critical first step in mitigating a ransomware attack by containing the malware. Progent's online ransomware experts can help organizations in the Memphis area to locate and quarantine breached servers and endpoints and protect undamaged resources from being compromised.

If your network has been breached by any strain of ransomware, don't panic. Get help quickly by calling Progent's Ransomware Hot Line at 800-462-8800.

Progent's Ransomware Recovery Services Offered in Memphis
Modern variants of crypto-ransomware like Ryuk, Maze, DopplePaymer, and Nephilim encrypt online data and attack any available system restores. Data synched to the cloud can also be corrupted. For a poorly defended environment, this can make system recovery nearly impossible and effectively sets the datacenter back to the beginning. So-called Threat Actors (TAs), the hackers behind a ransomware attack, demand a ransom payment for the decryptors required to unlock encrypted data. Ransomware assaults also attempt to steal (or "exfiltrate") files and hackers demand an additional payment for not publishing this information on the dark web. Even if you can restore your system to a tolerable date in time, exfiltration can be a major problem according to the sensitivity of the downloaded data.

The recovery work subsequent to ransomware incursion has several crucial phases, most of which can be performed in parallel if the response workgroup has enough people with the required skill sets.

• Containment: This urgent initial step requires blocking the sideways spread of ransomware across your network. The more time a ransomware assault is allowed to go unrestricted, the longer and more expensive the restoration process. Because of this, Progent maintains a 24x7 Ransomware Hotline monitored by seasoned ransomware response experts. Quarantine activities consist of isolating affected endpoints from the network to minimize the contagion, documenting the environment, and securing entry points.
• System continuity: This involves bringing back the network to a minimal acceptable degree of functionality with the least downtime. This effort is typically at the highest level of urgency for the victims of the ransomware assault, who often see it as an existential issue for their company. This activity also requires the widest array of IT abilities that cover domain controllers, DHCP servers, physical and virtual machines, PCs, laptops and smart phones, databases, productivity and mission-critical apps, network architecture, and safe endpoint access management. Progent's recovery team uses state-of-the-art workgroup platforms to organize the complex restoration effort. Progent appreciates the importance of working rapidly, continuously, and in unison with a client's managers and IT group to prioritize activity and to put vital resources on line again as quickly as possible.
• Data restoration: The work required to restore files impacted by a ransomware attack varies according to the condition of the systems, the number of files that are affected, and which recovery techniques are required. Ransomware assaults can destroy key databases which, if not gracefully closed, might need to be reconstructed from scratch. This can apply to DNS and Active Directory databases. Exchange and SQL Server rely on AD, and many financial and other mission-critical platforms are powered by Microsoft SQL Server. Some detective work may be required to find undamaged data. For instance, undamaged Outlook Email Offline Folder Files may have survived on staff PCs and laptops that were off line during the ransomware assault. Progent's ProSight Data Protection Services offer Altaro VM Backup technology to defend against ransomware attacks by leveraging Immutable Cloud Storage. This creates tamper-proof data that cannot be modified by anyone including root users.
• Setting up modern AV/ransomware protection: Progent's ProSight Active Security Monitoring incorporates SentinelOne's machine learning technology to give small and medium-sized companies the benefits of the identical anti-virus technology implemented by many of the world's biggest corporations such as Netflix, Citi, and NASDAQ. By providing in-line malware filtering, detection, mitigation, repair and forensics in a single integrated platform, Progent's ProSight Active Security Monitoring lowers TCO, simplifies administration, and promotes rapid operational continuity. SentinelOne's next-generation endpoint protection (NGEP) incorporated in Progent's ASM was listed by Gartner Group as the industry's "most visionary Endpoint Protection Platform." Progent is a SentinelOne Partner, reseller, and integrator. Learn about Progent's ProSight Active Security Monitoring next-generation endpoint protection and ransomware recovery with SentinelOne technology.
• Negotiating a settlement with the hacker Progent has experience negotiating ransom settlements with hackers. This requires close co-operation with the victim and the cyber insurance carrier, if there is one. Services include establishing the type of ransomware used in the assault; identifying and making contact with the hacker; testing decryption tool; deciding on a settlement with the ransomware victim and the cyber insurance carrier; negotiating a settlement and timeline with the TA; checking compliance with anti-money laundering (AML) sanctions; overseeing the crypto-currency disbursement to the hacker; acquiring, learning, and using the decryption utility; troubleshooting failed files; creating a clean environment; mapping and reconnecting datastores to match precisely their pre-encryption condition; and reprovisioning machines and software services.
• Forensics: This activity is aimed at learning the ransomware assault's progress across the targeted network from beginning to end. This history of the way a ransomware attack progressed within the network helps you to assess the impact and brings to light shortcomings in policies or work habits that should be corrected to avoid future break-ins. Forensics involves the review of all logs, registry, Group Policy Object (GPO), Active Directory (AD), DNS servers, routers, firewalls, schedulers, and basic Windows systems to look for anomalies. Forensic analysis is usually given a top priority by the cyber insurance carrier. Since forensic analysis can take time, it is critical that other key activities such as operational continuity are pursued concurrently. Progent maintains a large roster of information technology and security experts with the knowledge and experience required to carry out the work of containment, operational resumption, and data recovery without interfering with forensics.

Contact Progent for Ransomware System Recovery Services in Memphis
For ransomware cleanup consulting in the Memphis metro area, call Progent at 800-462-8800 or visit Contact Progent.