Enlarging your at-home workforce can have a significant effect on network architecture, security, and corporate culture. Progent has two decades of background helping businesses of all sizes to plan, configure, manage, optimize, and troubleshoot IT environments that support at-home workers. Progent can assist your Melbourne company to pick the right technologies and adhere to leading practices in creating and maintaining a secure virtual office ecosystem for telecommuters that promotes collaboration and returns top business value. Progent offers services ranging from as-needed guidance for getting you over occasional IT bottlenecks to full project management or co-management to help you successfully complete mission-critical tasks.

Progent can help Melbourne, Victoria companies to with any aspect of building a high-performing telecommuting ecosystem by providing infrastructure design and configuration services, VoIP PBX troubleshooting, video conferencing integration, collaboration platform selection and deployment, cloud connectivity, Call Desk augmentation, security monitoring, backup/restore solutions, and centralized management.

Voice/Video Conferencing for Teleworkers
A wide range of voice/video conferencing platforms from leading technology companies support virtual meetings, video conferencing, chat, and content sharing for both onsite users and telecommuters. Many companies use a mix of conferencing products to meet the needs of their various partners and clients. Progent's communications experts can assist you to manage your existing voice/video conferencing environment and optimize the experience of your at-home workforce.

  • Skype for Business is Microsoft's leading unified communications product that supports real-time presence, IM, voice and video conferencing as well as the seamless integration of these functions within Office desktop and Microsoft 365 productivity software such as PowerPoint, Word, Excel and Outlook. Progent can provide the expertise of Microsoft-certified consultants who can help your company to set up and maintain Skype for Business client software to accommodate your at-home employees. To learn more about Progent's support expertise for Skype for Business, visit Skype for Business integration experts.
  • FaceTime is Apple's group video calling platform for compatible iOS and macOS computers and smartphones. FaceTime runs over Wi-Fi or cellular Internet connections. Newer versions of FaceTime support up to 32 concurrent users for voice/video sessions. For details about Progent's consulting expertise for FaceTime, visit Progent's FaceTime configuration expertise.
  • Webex Meeting Center supports remote conferencing for most computing devices. Delivered through Cisco's Webex Cloud, Webex services include sharing discrete content or computer screens, presentations that incorporate rich media such as Microsoft PowerPoint and Flash videos, network-based recording, plus editing and playback for future reference and training. For details about Progent's support expertise for Cisco Webex as well as for other video conferencing solutions from Cisco, visit Progent's Webex Meeting Center support services.
  • Teams is Microsoft's next-generation replacement for Skype for Business. Teams provides a hub for conversations, contacts, and content with capabilities that include voice/video conferencing, threaded chat, plus data sharing. To learn more about Progent's support services for Teams as well as for additional Microsoft 365 apps, refer to Progent's Microsoft Teams consulting services.
  • Other Conferencing Apps supported by Progent's conferencing experts include Google Meet, Amazon Chime, Zoom, and Slack. Progent can deliver integration and debugging services for these conferencing platforms and assist you to tune your WAN infrastructure to host them.

Contact Progent for At-Home Worker Support Services
To contact Progent about creating and managing a productive work-from-home environment for your Melbourne, Victoria company, phone 1-800-993-9400 or go to Contact Progent.

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