For small office network systems located in the state of Massachusetts, Progent's Microsoft certified engineers can deliver online help and troubleshooting to repair your computer network troubles quickly and cost effectively. Progent has acquired world-class expertise, advanced software tools, and support databases to troubleshoot and repair network problems while avoiding the expense and delays associated with onsite technical service dispatches. In case your Massachusetts business is situated outside of the larger metropolitan areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local network support choices may be limited in technical capability, or not available during a crisis. This results in a network environment that is unusable or causing wasted time due to technical problems continuing for too long. Progent's team of seasoned network professionals average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a large variety of technical projects for a varied range of customers. This means you get not just the technical competency needed for the job, but a consultant with field proven methods for applying those skills to deliver cost effective network solutions.

Wide and In-depth Expertise with Office Networks
Progent?s group of over 100 networking consultants means clients benefit from the leverage of over 1,000 years of combined background and collective information to resolve the most difficult computer issues. Progent?s accredited network engineers have the experience to come up with solutions quickly and deliver them cost effectively.

Cloud Integration Expertise for At-Home Workers
Progent can help small and medium-size organizations to set up their remote employees with secure and seamless integration with cloud services. For details about ways Progent's experts can help organizations to set up resilient Cloud connnections for their teleworkers, refer to cloud consulting expertise for at-home workers.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi infrastructure devices includes indoor and outdoor WiFi 6/6E APs, security gateways, and switches. Ubiquiti UniFi appliances installed across multiple sites with thousands of access points can be remotely provisioned and administered with Ubiquiti's free UniFi Controller software, which centralizes and simplifies deployment, discovery, administration, tuning, troubleshooting, monitoring, and analytics. Progent can provide the skills of seasoned Wi-Fi consultants who can help you to determine the value of UniFi products for your business and assist you to design, deploy, administer, and maintain your UniFi solution. To learn more, visit Ubiquiti UniFi Wi-Fi access points consulting and wireless LAN integration.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help businesses to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of email messages and attachments and preventing users from sending sensitive or unauthorized data or spam-like messages. ProSight Email Guard's email content filtering solutions can also help your business avoid being blacklisted and stay compliant with industry security standards and government mandates including HIPAA and Sarbanes-Oxley. Find out about Progent's entire ProSight series of value-priced network monitoring and management services for small and mid-size organizations.

At-home Employees Solutions
Progent has two decades of background helping small and mid-size businesses to design, install, tune, administer, and debug computer networks that incorporate a remote workforce. To find out about Progent's consulting expertise for at-home workers, go to remote workers integration help.

Amazon AWS Integration Consulting
Progent's Amazon AWS cloud integration experts can provide cost-effective online support to help companies to access Amazon Web Services (AWS) cloud services such as Elastic Compute Cloud (EC2) for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for scalable low-latency storage, and Glacier for low-cost long-term archiving. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including needs analysis, preparedness evaluation, architectural design and review, testing, configuration, administration, performance tuning, software license management, backup/restore solutions, and security and compliance. Progent can provide advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid networking models that efficiently incorporate Amazon AWS resources. Progent can provide occasional expertise or Progent can provide project management outsourcing or co-sourcing services to help you move efficiently to the Amazon AWS platform.

Response Time of Progent's TRC for Online Technical Support
Progent's Technical Response Center is dedicated to providing the highest quality of online network support available for both urgent as well as non-critical issues. For emergency problems that impact many users, crucial personnel, or a line-of-business application, the Technical Response Center will engage within an hour. For non-critical problems, the TRC is committed to respond in two hours or less. In all cases, your trouble ticket will be created promptly and correctly, You will be sent a confirmation from the trouble ticket system, and the TRC will check with you regarding every corrected problem to verify you are comfortable with the resolution and ready to close the ticket. Learn more details concerning Progent's TRC Customer Commitment.

Windows 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates core features first designed for and proven on Microsoft Azure, among the world's biggest public clouds. This pedigree significantly enhances the ability of the Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by improving data security, uptime, expandability, manageability, dependability and recoverability. Progent?s Microsoft-certified Windows Server 2016 Hyper-V consulting team can help you to assess the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to run your vital workloads, design a cost-effective network architecture for a cloud-based or hybrid deployment, create and execute a smooth upgrade strategy, train your IT management and technical support personnel, and provide ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 solution gives you the highest possible business benefit.

Unity Connection and Unity Express (CUE) Consulting
Cisco Unity Connection, a seamless extension of Unified Communications Manager, is a converged voice messaging system that facilitates collaboration by offering a variety of options for retrieving calls and messages within an environment that is simple to implement and administer. Cisco Unity Connection lets you read and manage voice messages from your email inbox, browser, Cisco Jabber messaging integration platform, a Cisco Unified IP endpoint, a smartphone, or a tablet. Cisco Unity Express (CUE), offered in certain Cisco Integrated Services routers, provides affordable voicemail, integrated messaging, interactive voice response, and greeting services for small to mid-size businesses (SMBs) and enterprise satellite locations with up to 500 voice mailboxes. Progent's Cisco-premier CCIE network consultants offer Unity Connection and Unity Express (CUE) configuration and technical support services to ensure that your CUE solution delivers maximum business advantage.

Mac Support Services
Progent's consultants offer Apple macOS and OS X users a variety of IT services including remote Apple macOS and OS X desktop help, expertise with Mac applications, Office 365 Outlook for Mac and Microsoft Exchange consulting, Mac protection and connectivity engineering, co-existence between Mac and Microsoft Windows environments, and individual training. For IT networks based solely on Apple macOS and OS X or for systems that utilize a combination of Apple macOS and OS X, Linux, and Windows-based servers and workstations, Progent has the background and depth to deal with the challenge of architecting, configuring, and supporting a network solution that is dependable, safe, efficient, and aligned with your company's goals.

Planning Help for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration experts can help organizations of any size to assess Windows 10 or to migrate to Windows 10 from any older release of Microsoft Windows. Online and onsite assessment and upgrade services for Windows 10 available from Progent's experts include ROI estimates, project supervision, application and driver compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud integration, mobile management and synchronization, telecommuter access, security and compliance, streamlined deployment and management, infrastructure optimization, wired/wireless convergence, disaster recovery planning, custom training for IT support personnel and users, and post-migration Call Center support services.

Contact a Progent Network Consultant
To see how you can access a Progent computer consultant for remote or on-premises assistance, call 1-800-993-9400 or visit Remote Computer Help.

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