For office computer networks located in the state of Maryland, Progent's Microsoft certified technicians can deliver remote phone help and troubleshooting to resolve your network problems quickly and cost effectively. Progent has acquired top-notch expertise, software utilities, and support knowledge bases to diagnose and resolve IT problems without the cost and delays associated with on-site service dispatches. In case your Maryland small business is situated beyond the larger metro areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your nearby computer support options may be limited in skills, or unavailable during a crisis. This can result in a network environment that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent's team of seasoned network engineers average more than 10 years of real-world IT industry experience, in the trenches of network support, performing a wide variety of technical projects for a varied range of clients. This means you get not just the technical know how needed for the task, but a professional with field proven methods for applying those skills to provide affordable network solutions.

ProSight Private Cloud Hosting Services
Progent's ProSight Virtual Hosting and management service offers comprehensive hosting of a small or mid-size organization's servers in a solution that delivers the highest level of availability and expandability and is in addition easy to move to another host. Progent's Private Cloud hosting services are built on mature virtualization techniques that enable small businesses with mixed- platform IT systems to economize dramatically on the costs of capital equipment, infrastructure maintenance, and network administration while achieving world-class fault tolerance and an unprecedented level of vendor independence. Learn about Progent's ProSight family of managed IT services for small businesses.

Advanced Project Management Experts
For advanced project management support, Progent can provide the services of senior IT experts with years of background as IT project managers for program development, business systems implementation, and process engineering working with organizations from Big 4 companies to dot-com startups to state government agencies. These proven project managers offer advanced management skills to help enterprise customers to adhere to leading practices to make sure major projects are successfully completed on time and within budget.

ProSight Network Audits for Evaluating Network Infrastructure Health
ProSight Network Audits are a fast and affordable way for small and mid-size organizations to get an objective assessment of the overall health of their network. Powered by a selection of the top remote monitoring and management (RMM) tools available, and supervised by Progent's world-class group of IT professionals, ProSight Network Audits help you see how closely the configuration of your essential infrastructure assets conform to best practices. The Basic and Advanced versions of ProSight Network Audit services are offered at a budget-friendly, one-time cost and deliver immediate ROI such as a cleaner and safer AD environment. Both versions also offer the long-term benefits of state-of-the-art remote network monitoring and management technology. These benefits can include simpler network management, improved compliance with data security standards, higher utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and increased uptime. For more information about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Exchange Server SE Migration and Support
Microsoft Exchange Server Subscription Edition (SE), originally named Exchange Server 2019, is an on-premises version of Exchange Server that enables hybrid deployments that include Microsoft 365 Exchange Online. In addition to the adoption of the subscription model, a major feature is the ability to operate with Windows Server 2019 Core, which reduces the surface area vulnerable to a malware attack and dispenses with unnecessary server roles that use up network resources. Improvements over Exchange Server 2016 include enhanced security and compliance, higher throughput and expandability, and a variety of new email client benefits. Find out how Progent's Microsoft Exchange Server SE consultants can help you to modernize and manage your Exchange Server SE solution.

Expertise for Setting Up Multiple Public Cloud Services
Progent can help you to plan and manage networks that include resources from a mix of public clouds. Progent offers a variety of public cloud support services that include Azure hybrid cloud design and integration consulting, Amazon Web Services cloud migration, Amazon Web Marketing Service (WMS) development, and Google Cloud Platform management. For more information, see Progent's experts in integrating and managing multiple public cloud services.

Progent's Consulting and Training Services for Office and Microsoft 365
Progent's Microsoft Office and Microsoft 365 experts can assist companies of any size to incorporate Office desktop and Microsoft 365 apps such as Office Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and Publisher into a seamless solution that offers quick return on investment and enables improved business outcomes. Progent can help your company to interface Microsoft Office or Microsoft 365 apps with each other and with other key Microsoft technologies including SharePoint Server, Exchange Server and SQL Server running locally or hosted in the cloud. Progent's consultants can also assist you to fix compatibility issues with different releases of Microsoft Office and offers live online Office and Microsoft 365 training to individual users or groups.

Data Backup and Recovery Consultants
Progent's data backup experts can provide help for a broad array of products and services that deliver solutions for backing up Windows, Mac, and Linux/UNIX physical and virtual servers and desktops plus laptops and smartphones. Progent supports all major data protection platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery planning expertise, and DoubleTake/Carbonite solutions. Progent can also provide support for Acronis Backup and Recovery, MozyPro, Retrospect for Macintosh, Time Machine, Symantec Backup Exec, BackupAssist, CrashPlan PRO, and Oracle Solaris FLARs. For large organizations, Progent offers VMware Site Recovery Manager consulting. In addition, Progent's ProSight Data Protection Services (DPS) are offered to small and medium-sized businesses as a low cost outsourced solution for reliable backup and disaster recovery.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager is an extension to VMware vCenter that lets you define, automate and test a repeatable workflow for restoring services quickly following a breakdown. SRM provides centrally controlled and automated recovery, application mobility, and non-intrusive site relocation, failback and site re-protect. SRM also allows non-intrusive testing for disaster recovery, updates and patches and can generate reports to confirm full service restoration, validate SLAs and demonstrate compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consultant to help your organization to design, deploy, test and manage a disaster recovery system based on VMware Site Recovery Manager.

Planning and Support Services for System Center 2012 Operations Manager (SCOM 2012)
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have extensive experience planning, implementing, optimizing and repairing System Center Operations Manager environments and offer organizations of all sizes expert remote or onsite consulting support for Microsoft SCOM 2012. Progent can help you to maintain your current SCOM deployment and resolve serious problems detected by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager (SCOM 2016) consulting services to assist you to upgrade cost-effectively from SCOM 2012 to SCOM 2016. In addition, Progent can help you migrate to more modern versions of SCOM including SCOM 2019 and SCOM 2022.

Talk to a Progent Network Consultant
To see how you can access a Progent network support expert for online or onsite assistance, call 1-800-993-9400 or go to Remote Computer Support.

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