For small company computer networks located within the state of Maryland, Progent's Microsoft and Cisco authorized technicians can provide phone help and troubleshooting to resolve your computer network problems quickly and affordably. Progent has developed world-class skills, advanced software tools, and support databases to identify and resolve IT problems while avoiding the cost and delays normally associated with onsite technical service calls. If your Maryland small business is situated outside of the larger urban areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local network systems support options may be limited in expertise, or unavailable during an emergency. This results in a office network that is unstable or causing efficiency loss due to technical problems continuing for too long. Progent's group of expert network professionals average more than ten years of real-world computer industry experience, in the trenches of network support, performing a extensive variety of technical projects for a diverse range of customers. This means you get not only the technical know how needed for the job, but a professional with field proven methods for applying that expertise to assist with excellent network solutions.

Strategically Based in Silicon Valley
Progent is strategically located in Silicon Valley San Jose's Silicon Valley's Silicon Valley, an area respected globally for innovation, advanced technology, and world-class computer experts. Cisco is headquartered in San Jose and Microsoft?s Silicon Valley campus is Microsoft?s biggest outside Redmond. Other major high-tech companies based in the Silicon Valley / include Google, Apple, Intel, Yahoo, Symantec Corporation, Sun Microsystems, Juniper Networks/NetScreen, and Oracle. This is in addition the location of several of the highest ranked universities in the U.S. Progent has built a world-class collection of Microsoft premier experts and Cisco CCIE network specialists from this sizable talent pool to make up the core of Progent?s worldwide staff of computer network specialists.

ProSight Duo MFA two-factor Authentication (2FA) Services
Progent's Duo authentication managed services incorporate Cisco's Duo technology to protect against password theft through the use of two-factor authentication. Duo supports one-tap identity confirmation on Apple iOS, Android, and other out-of-band devices. With 2FA, whenever you sign into a protected online account and give your password you are requested to verify who you are on a unit that only you possess and that is accessed using a different ("out-of-band") network channel. A wide selection of devices can be utilized as this added means of authentication including an iPhone or Android or watch, a hardware/software token, a landline telephone, etc. You may register multiple validation devices. To learn more about Duo identity authentication services, refer to Duo MFA two-factor authentication (2FA) services.

Consulting Expertise for MS Dynamics and Dynamics 365 Financial and ERP/MRP Platforms
Progent's Experts Team offers help in Microsoft financial and ERP software, allowing you to customize inexpensive and cohesive network solutions that address the specific requirements of your company. Progent's application developers can deliver a range of services including Microsoft Dynamics 365 Finance (formerly Dynamics AX) enterprise resource planning consulting, Microsoft Dynamics GP Business Accounting Software education and integration, MS Dynamics 365 Business Central/NAV ERP software support, Microsoft Dynamics SL/Solomon business accounting software help, and Microsoft Commerce deployment.

Microsoft SQL Server 2012 Expertise
Progent offers the expertise of Microsoft-certified SQL Server 2012 consultants and seasoned database application developers, database administrators, project managers, network infrastructure architects, disaster recovery planning specialists, and certified data security professionals to assist your business to support Microsoft SQL Server 2012. Progent can also provide SQL Server 2016 migration support or Microsoft SQL Server 2019 migration consulting to help you move to a more modern release of SQL Server.

In-depth Experience with Microsoft's Popular Server Software
Progent's staff of IT system consulting experts can help large organizations to plan, deploy, and support major rollouts of key Microsoft technologies by offering support like Active Directory and Azure Entra configuration, Exchange Server 2019 maintenance, MS Exchange Server 2016 migration, Exchange 2013 consulting, Microsoft SharePoint Server 2019 design and installation, SharePoint Server 2013 design and installation, Microsoft Teams and Teams Premium integration, Microsoft Skype for Business Server management, plus Microsoft SQL Server 2019 database administration and Microsoft SQL Server 2016 upgrades. Progent has worked with some of the world's biggest companies to integrate solutions powered by Microsoft products and can provide branch office support for enterprises with local offices in major cities throughout the United States.

Help Desk Services for a Remote Workforce
Progent can provide small and mid-size organizations supplemental or comprehensive Help Desk Call Center services for an at-home workforce. For information about Progent's overflow or fully outsourced Help Desk Call Center services for teleworkers, visit Help Desk Call Center support services for telecommuters.

Collaborative Approach to Service and Technical Problem Escalation
Information technologies have become increasingly complex. At the same time, typical small business computer networks incorporate solution from many different vendors. All this makes network integration and support increasingly challenging. It is impossible for even the most experienced engineer to have deep familiarity in all areas of information technology, or broad practical experience in the thousands of products, versions, and updates that small companies incorporate in their information networks. Progent utilizes a collaborative approach to computer support and relies on application specialists to bring in-depth knowledge when necessary to solve complex technical issues effectively, at the least expense to you.

System Center 2016 Consulting Services
Microsoft System Center 2016 provides major enhancements in the management of hybrid cloud environments through advanced integration with Windows Server 2016 servers, Windows 10 clients; seamless integration of multi-OS networks that include various Linux distributions, Microsoft Hyper-V and VMware; and better cloud support such as closer integration with Microsoft Intune for iPhone and Google Android smartphone administration plus built-in integration with Operations Management Suite (OSM) for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and onsite expertise for all elements of System Center 2016 including Operations Manager, Configuration Manager, Virtual Machine Manager, Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new deployment of Microsoft System Center 2016, expand or tune an existing one, migrate efficiently from a prior release of System Center, or debug your System Center solution.

VMware NSX Network Virtualization
VMware's NSX virtual network platform allows you to build entire networks in software. NSX allows virtual networks to be deployed instantly and administered with a high degree of automation regardless of the hardware used by the underlying network infrastructure. VMware Site Recovery Manager allows programmatic recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also permits non-disruptive testing for site recovery, upgrades and patches and can produce audit reports to verify complete service restoration, validate SLAs and demonstrate DR compliance. When used with VMware's NSX network virtualization technology, VMware Site Recovery Manager can rapidly restore the entire virtualized network topology at the secondary datacenter. Progent offers the support of a VCDX certified VMware NSX consultant and VMware Site Recovery Manager system architect to assist your organization to plan, deploy, test and administer a disaster recovery system powered by VMware SRM and VMware NSX.

Talk to a Progent Computer Consultant
To learn how to access a Progent computer support expert for online or on-premises help, call 1-800-993-9400 or go to Online Computer Support.

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