Wireless Support

Consulting Support for BlackBerry Technology
BlackBerry mobile smartphones were once one of the most successful products for maintaining location-independent access to email, calendars, web applications, and other critical business information. Progent offers Manchester, United Kingdom businesses the services of BlackBerry-certified consultants who can assist companies to manage their BlackBerry deployments or transition smoothly to a more popular mobile solution.

As the sophistication of small business networks has increased, and as the demand for enterprise-class protection, dependability, and disaster recovery has become the standard for companies regardless of size, successful integration and maintenance of RIM BlackBerry solutions has grown increasingly difficult. To handle areas such as security, business continuity, and synchronization of BlackBerry handhelds with diverse email servers and company databases, small organizations often turn to outside support professionals who specialize in BlackBerry integration and maintenance.

Progent offers the services of BlackBerry-premier consultants who can assist small organizations to plan, administer, and repair BlackBerry solutions economically and effectively, doing away with the requirement for an in-house BlackBerry solutions specialist and reducing the cost and hassle of maintaining wireless workers. Progent's BlackBerry engineers have in-depth backgrounds cooperating with Progent's Microsoft-certified consultants, Cisco CCIE network engineers, and CISA and GIAC-certified security professionals. This range of experience, coupled with Progent's efficient remote service delivery model, provides small companies an affordable solution for incorporating BlackBerry products seamlessly into their IT system.

Progent's engineers can help your business with SQL Server 2019 integration and development support, SQL Server 2016 migration and management support, and Microsoft Exchange Server setup so that your data and messaging systems work efficiently with BlackBerry BES Server. Progent can also help you to upgrade from older versions of BlackBerry and Microsoft technology, set up streamlined administration utilities so you can track and support BlackBerry devices across your company, recommend security policies that make sense for your company, develop custom mobile software, and ensure that your IT network architecture is appropriately configured to handle your BlackBerry users. In addition, Progent's business continuity consultants can help ensure that your BlackBerry information is included in your scheduled backup processes in order that it can be restored quickly and safely.

New England Contact Information:
Progent offers consulting services and onsite technical support throughout New England.

Technical Expertise for BlackBerry Enterprise Server (BES)
Research in Motion's high-end solution for managing large collections of BlackBerry devices is the BlackBerry Enterprise Server. This powerful tool enables Exchange Server, Lotus, or Groupwise clients to transmit and receive messages that stay encrypted during transit to ensure optimum security. BlackBerry Enterprise Server also streamlines a wide selection of key management tasks ranging from smartphone setup and upgrades to mobile security and fault tolerance.

Progent's BlackBerry-certified consultants can show you how to use RIM BlackBerry BES Server to do routine jobs like:

• Deploy and manage applications
• Schedule device, application, and IT policy updates
• Upgrade BlackBerry smartphone software remotely
• Control user and group configurations with BlackBerry's vast library of policies

Progent's BlackBerry-certified engineers can also assist your company to utilize BES Server to implement important tasks not available with the less advanced BES Server Express. These tasks include:

• Configure and manage BlackBerry's high-availability architecture based on virtual servers
• Install BlackBerry devices remotely
• Establish specialized administration roles
• Automatically track and analyze the overall health of your BlackBerry solution

Progent's Remote BlackBerry-premier Technical Support is Quick and Affordable
For companies in Manchester, United Kingdom who want fast and affordable help from an authorized BlackBerry consultant, Progent provides effective remote assistance from a seasoned network support staff who have delivered IT solutions to organizations in each state in the U.S. (See Progent's client testimonials.)

Remote consulting services eliminates travel expense and enables specialists to resolve technical issues quickly, so you reduce wasted productivity. Progent's BlackBerry consultants have been awarded certifications in all BlackBerry solutions and offer professional help in areas including troubleshooting synchronization issues, configuring BlackBerry Enterprise Server (BES), and designing a secure, high-availability system architecture for BlackBerry users. Credentials earned and practice areas offered by Progent's BlackBerry experts include:

BlackBerry Certified Support Specialist
A Progent BlackBerry Certified Support Specialist can help your company to perform common technical operations such as configuring BlackBerry handsets and BlackBerry Desktop software, adding e-mail addresses to the BlackBerry Internet Service, selecting account settings, setting up messaging filters, changing user accounts, upgrading BlackBerry handsets, sending service books, and configuring BlackBerry Desktop Manager to work with your company messaging software. Progent's certified service professionals can also help you to troubleshoot a wide array of problems associated with synchronization, device recognition, messaging reconciliation, web browsing, wireless connections, IM, desktop application installation, and Desktop Redirector.

As a top innovator in providing countrywide online consulting services for small business IT networks, Progent offers fast and economical contact with a BlackBerry Certified Support Specialist. Progent's online consulting expertise keeps your BlackBerry technical support costs low and, by resolving problems promptly, maximizes the productivity of your BlackBerry users.

BlackBerry Certified Solution Designer
Progent can provide the services of a BlackBerry Certified Solution Designer to assist you to plan, deploy, test, repair, and produce documentation for a mobile wireless solution based on the integration of the BlackBerry Enterprise Solution, Microsoft Exchange Server, and Active Directory. Progent's high-level consulting services for BlackBerry technology include business and network needs assessment, system design, roll-out strategy and execution, performance optimization, configuration of a high-availability environment, data backup and business recovery consulting, and system-wide security design.

Progent's BlackBerry Certified Solution Designer can work with you and your stakeholders to understand your technical goals and to create a mobile wireless environment that fits within your IT budget and supports your business strategy. Progent can explain the impact of your organizational policies on the design of a BlackBerry Enterprise Solution, evaluate your current connectivity infrastructure's suitability to support a BlackBerry BES Server, help your organization to determine which administration approach and physical components match your needs, and evaluate your messaging environment configuration. Progent can also explain the performance implications that the BlackBerry Enterprise Server, Microsoft SQL Server, and Microsoft Exchange Server have on each other so you can arrive at informed decisions concerning options for software editions, server hardware and storage, network architecture, and application configuration.

To maximize system security, Progent's BlackBerry-certified consultant can assist your company to choose and enable sensible security features for the BlackBerry Enterprise Server. Progent's BlackBerry Certified Solution Designer can also operate with Progent's CISA and GIAC-certified security engineers to run company-wide security vulnerability and compliance validation and suggest improvements to account for your BlackBerry environment.

Call or Email Progent for Assistance from a RIM BlackBerry-Certified Expert
If you wish to contact Progent about technical expertise for BlackBerry wireless technology, phone 1-800-993-9400 or visit Contact Progent.